Uber Reviews

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New Reviewer

Freud

Someone is using my credit card information to use uber.

User's recommendation: I need to speak to someone.

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ID
#2081157 Review #2081157 is a subjective opinion of poster.
Loss
$173
Preferred solution
I need my card information removed from uber's system.
New Reviewer

141********

I want to see if I can schedule a ride to my final destination

User's recommendation: This service stinks.

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ID
#2081099 Review #2081099 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Fraud

Someone is using my debit card info without my authorization
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ID
#2080889 Review #2080889 is a subjective opinion of poster.
Loss
$18
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Updating card

I have not been able to update my debit card on Uber to enable me continue to use Uber as my favorite ride.

User's recommendation: Uber is a good ride that will take you around wherever you go in the city.

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ID
#2080828 Review #2080828 is a subjective opinion of poster.
Pros
  • Good for me
Cons
  • App says credit card payment not available
Preferred solution
Update my debit card

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue with charge

Yesterday at 1:30 pm I had the worse experience with Uber. The Uber driver named Cesar with a Toyota RAV4 car, plates T771412C canceled on the ride being his fault, he went to different location even though I specified the pick up location, and its not right that I got a charge on that drive that I didnt cancel. After this, being an emergency I had to order another Uber. I want my money back for the first charge or Im going to sue the happening, its not fair how you steal money from people.Every Uber driver has to wait 5 minutes but he didnt wait at all even though it was his fault.

User's recommendation: Don’t take Uber on Flushing, Queens NY, they’re the worse people you can find.

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ID
#2080693 Review #2080693 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Uber Vehicle Driver
Cons
  • Never got picked up
  • Total lack of customer servicenot user friendly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Uber owes me money

My husband an I got a ride last night from casino puamas it told me 90.00 dollars u people charged me 500.00 I want my freaking money back on my card Uber people or I'm taking u people to court my #is 714-507-****

User's recommendation: Don't trust Uber.

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ID
#2080677 Review #2080677 is a subjective opinion of poster.
Pros
  • Service is convenient unless you have an issue
Loss
$577
Preferred solution
Full refund
New Reviewer

Uber eats

My order is waiting at the restaurant and is not being picked up by a driver.
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ID
#2080657 Review #2080657 is a subjective opinion of poster.
Loss
$60
Preferred solution
Someone to deliver my order.
New Reviewer

Card information

Uber - Card information
My card is being used Im at home.. card ending in 9239 chase bank ...
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ID
#2080613 Review #2080613 is a subjective opinion of poster.
Product
Uber Mobile Application
Loss
$42
Preferred solution
Take card off account that recently used it
New Reviewer

Difficulty in use

for some reason u need access to your old phone number to change your phone number whos genius idea was that??
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ID
#2080576 Review #2080576 is a subjective opinion of poster.
Location
Macomb, Michigan
New Reviewer

Cant ruqest

Want speak to agent no one answer phone i need to use the uber app to go my work
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ID
#2080475 Review #2080475 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

Mistaking identity noting that I do not work for Uber

I have a identity problem someone is using my name and And I am not employed by uber. And I need a letter stating that I do not work for you guys or an email To show to employer.
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ID
#2080464 Review #2080464 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Charge for nothing

I was charged for a ride that was supposed to be canceled. I was charged $20 to cancel it for a ride that was $16.79. I told the driver to cancel it and Uber contact another driver and continue the ride without my knowledge. I want a full refund if you ever want me to use Uber again otherwise I will just take my business to lyft every time from now on, and blast this ridiculous action on social media

User's recommendation: Don't use a company that doesn't have a customer service number this is ***.

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ID
#2080419 Review #2080419 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Cons
  • Money taken
  • No real costumer service
  • Deceit
Loss
$20
Preferred solution
Full refund
New Reviewer

Someone took my ride

I ordered a ride from Uber and they never came someone ended up taking my ride and they dropped them to my destination. You can view the cameras and see that it wasnt me but you guys still charged me. I use you guys all the time. Please refund me my money as
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ID
#2080413 Review #2080413 is a subjective opinion of poster.
Loss
$11
Preferred solution
Full refund
New Reviewer

I can't login, I can't reset my password

No matter what I do I cant log into my app I cant change my password I cant do anything. Trying to get customer service is just running me in circles and nobody is helping me.

User's recommendation: Call a cab.

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ID
#2080406 Review #2080406 is a subjective opinion of poster.
Cons
  • None other than my complaint
Preferred solution
I want someone to help me to be able to log into the *** account

I'm missing my mother's wake because of you

Uber response says hold is lifted and it's fixed but it's not

User's recommendation: Be correct.

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ID
#2080373 Review #2080373 is a subjective opinion of poster.
Location
Bridgeport, Connecticut