Unclaimed
Uber
Reviews and Complaints
7.8M
CLAIMED LOSSES
19.8K
TOTAL REVIEWS
810K
PAGE VIEWS
81
ISSUES RESOLVED
Uber Reviews
I'm having trouble uploading my insurance card
I just want to know why my Uber account has not yet been approved. Also, I want to sign up for Uber eat delivery account as well.
ID
Location
Flushing, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI left my keys in the drivers car
I travelled on 5th Feb 2021 and call was received from Uber confirming that lost keys are with driver But so far Driver number has not been shared
1 comment
ID
Location
New Delhi, National Capital Territory Of Delhi
Preferred solution
Deliver product or service ordered
New Reviewer
My refund why it not back on my card
My money not back on my card I'm just trying to see why it taking so long to give me my money I never take the rise because the driver cancel the ride before we even pulled off thinking about he going home
User's recommendation: I would be using you guys anymore.
ID
Loss
$18
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharged for a subscription to Uber Pass without my authorization
I had a tire blow out on my truck a week ago. I had downloaded the Uber app a few months ago for just such an emergency. I used the app to get a ride home. it was my first Uber ride. Total cost was $10.16. I just opened my email and saw Uber had signed me up for Uber Pass for $24.99 a month without my authorization. I contacted Paypal and opened a dispute for an unauthorized transaction. I of course tried to contact Uber customer service to dispute the charge and found no such animal exists. At least not for we mortal men and women. I will immediately delete my payment method on the Uber app then uninstall the app post haste.
ID
Product
Uber Ride Pass Subscription
Pros
- Convenience and ease to schedule a ride is good
Loss
$25
Preferred solution
Full refund
New Reviewer
A diver lied.
TI was charged 7.25 because a driver lied and said we didn't have a mask on but the real reason was he couldn't find us so he canceled the ride.
ID
Product
Uber Debit Card
Loss
$7
Preferred solution
Full refund
Over charged
You guys charged my card 3 times for one trip. I'm trying to get my money back. I have been calling trying to get somebody on the phone and see what's going on with my account
ID
Location
Denver, Colorado
New Reviewer
Someone's using my card
I need to speak to somebody!!!!!!! Somebody stole me and my wife information and I cant get ahold of *** nobody. What kind of *** is this????
ID
New Reviewer
My account
Hello my name is Kiwanna I am still unable to get into my Uber account its telling me it deactivated
ID
Preferred solution
Having trouble logging in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDriving history
Update by user Feb 06, 2021
I have been driving since 2018 but don’t have my previous drivers license
Original review posted by user Feb 06, 2021
I have had a couple of years of driving, but I changed my ID to a different state because I moved and I need help on the verification ID
New Reviewer
Changes to my account
I have a 100 dollar pending charge after I paid it, and it still not allow me to use the app I don't have anyone over 100 and all my payments went through. This is getting annoying cause at this point you're trying to just take money for no reason. And it's not telling what its for
ID
Loss
$100
Preferred solution
An explanation as to why i have a 100 dollar charge and a full refund
New Reviewer
Complaint on driver
Terrible service I had a scheduled pick up and didn't get my ride as it was canceled last minute so unprofessional.
ID
Location
Minneapolis, Minnesota
Preferred solution
Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharges
I was charged for the Uber pass and I have tried canceling it on many occasions and it did not work and you guys charged my card anyway. I would like my refund in full please because of app it would not allow me to do what I needed to do and that was cancel the Uber pass.
ID
Location
Chicago, Illinois
Loss
$25
Preferred solution
Full refund
New Reviewer
Refund for my 29.00 sitting in Uber account. Please send me my money
I have 29.00 sitting in a Uber account. I want that money sent to me. I dont want a credit with Uber. The ride was great. But u have money left over of mine. U should have a customer service number to get a real person. Ridiculous that we cant call you.
ID
Loss
$29
Preferred solution
Full refund
You took my money but said you couldn't find a ride at this moment
I ordered a ride from Uber. but at the time you said you could not find a ride but you took my money.and I didn't get a ride make that make sense
ID
Location
Warren, Michigan
New Reviewer
They charge me for two rides the first person didn't show up.
I asked for a ride I saw her on her way and then all of a sudden it doubled in time and she canceled.
ID
Location
Dayton, Ohio
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Uber
So, what do you want the driver to do to remedy your stupidity? Give you access to their life.
Take time out of their life to fool with you? Lose money to fool with you?
Personally, I would have tossed your keys out of the window. Your fault for being stupid.