Uber Reviews

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Accidental Uber

I accidentally ordered an Uber when the App opened in my pocket and was charge $40 on a $5 cancelled request. I did not hear back from Uber, but they dropped the $40 and only charged me $5. Not a perfect outcome, but a livable one.
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ID
#2083526 Review #2083526 is a subjective opinion of poster.
New Reviewer

Fraud on my account

Uber - Fraud on my account
On 07/27/2020, an uber charge of $71.46 posted on my account. It was for a trip in San Francisco. I have been to San Francisco in over 30 years. I did not authorize this transaction nor did I give anyone permission to use my account.
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ID
#2083483 Review #2083483 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$71
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Uber charged me for rides I did not take

Uber widraw for no reason $370 on my account
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ID
#2083389 Review #2083389 is a subjective opinion of poster.
Pros
  • Customer service no contact number
Cons
  • Hacked account
  • Money is being taken out of my account
Loss
$370
Preferred solution
Full refund
New Reviewer

Issue with using app

Horrible 45 min to get response that didnt even read my text about issue now Im waiting 45 more min for another response. Stranded without bride cus scanning verification feature is garbage
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ID
#2083288 Review #2083288 is a subjective opinion of poster.
Product
Uber Mobile Application
Pros
  • Fix scanning feature to allow manual capture of card
Loss
$10000
Preferred solution
Apology
New Reviewer

Fraudulent transactions

I am being charged for rides in another city that I do not live in or been to
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ID
#2083065 Review #2083065 is a subjective opinion of poster.
Product
Uber Credit Card
Pros
  • Need to talk to uber support
Cons
  • Not able to speak with somebody
  • No customers services number about this they want online service
Loss
$50
Preferred solution
Full refund
New Reviewer

Too many charges

I I have gotten charged 3 times for Uber rides that I did not approve or request
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ID
#2082952 Review #2082952 is a subjective opinion of poster.
Pros
  • Theif
Preferred solution
Full refund
New Reviewer

Payment was denied and yet it is pending

I didn't get a ride and there was no driver scheduled payment was denied and yet there's Payment pending
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ID
#2082858 Review #2082858 is a subjective opinion of poster.
Product
Uber Credit Card
Cons
  • Hard to talk to somebody
Loss
$40
Preferred solution
Full refund

I got over charged 60.00

I was overcharged for 2 rides I'm trying to get my money back
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ID
#2082698 Review #2082698 is a subjective opinion of poster.
Location
Smyrna, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Compaint on driver Donald

I had a toddler and a 9 year old with me and when Donald picked me up and saw the kids especially the toddler he rolled his eyes and gave me a dirty look I didnt like his customer service all because I had kids with me they are harmless children especially the toddler and we didnt deserve his attitude
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ID
#2082005 Review #2082005 is a subjective opinion of poster.
Location
Pawtucket, Rhode Island
Preferred solution
Refund and apology and him to get spoken to
New Reviewer

Your driver said he's gonna kill me

My complaint is one of the drivers he has bad attitude and he said hes going to kill me front of my wife thats the issue Im already call 911 and I want to speak to one of the Uber associate thank you my telephone number is 919-703-****
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ID
#2081956 Review #2081956 is a subjective opinion of poster.
Location
Smyrna, Georgia

Getting charged for a ride i never took

Plus uber email adress is not being used no more and toll free number
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ID
#2081718 Review #2081718 is a subjective opinion of poster.
Location
Zapopan, Jalisco
New Reviewer

Fraudulent transactions

Uber - Fraudulent transactions
Uber - Fraudulent transactions
Someone use my card at uber today at 2:25pm and 2:23pm. One transaction for $49.95 and the other one was $90.45. My card ending in 0429 that was used for this.I never used your service for nothing. I need your company to reverse these charges.
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ID
#2081668 Review #2081668 is a subjective opinion of poster.
Loss
$140
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rates

Rates are way too high. Uber is charging 65-$70 per trip even for essential workers. My care team uses Uber all the time to get to work on time but rates are ridiculous in rates especially for essential workers.

User's recommendation: not to use Uber.

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ID
#2081636 Review #2081636 is a subjective opinion of poster.
Pros
  • Need to talk to uber support
Cons
  • You can never get a customer service representative
Preferred solution
Discounts or charge no more than $10.00 a trip for essential workers
New Reviewer

Help with Driver requirements

Phone support isnt working I cant contact Uber support and I need help with my driver requirements.

User's recommendation: Don’t bother.

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ID
#2081286 Review #2081286 is a subjective opinion of poster.
Location
Madison, Tennessee
New Reviewer

My name is Cornelius Hernandez and my Uber is not working for my phone

My Uber is not working on my phone and I don't know why
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ID
#2081208 Review #2081208 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma