Got charged for a ride I never took

From everything from a driver complaining about the length of a drive and telling me I better tip him good to getting charged for rides I never took, Im fed up. Theres no customer service number so you have to do everything through the app and they make it very difficult not to mentioned increased, ridiculous prices.
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ID
#2411943 Review #2411943 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
New Reviewer

Two drivers left

Sitting here at the hospital for about an hour to Uber drivers could not find me and left and Uber still charge me even after I tried contacting them to the app I wish they had a number that customers can contact them with it not through an app

User's recommendation: Make sure that Uber knows where you are.

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ID
#2411912 Review #2411912 is a subjective opinion of poster.
Preferred solution
Full refund

Can't access account

The password that I try to login with the email moss.demonte@***.com I used will not let me login to my account.
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ID
#2411814 Review #2411814 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

I need to complain about a ride

The driver Didnt speak English couldnt explain me the charges I will be made the charges were different from what I expected and then I was a surprise when I already let the water go that the charge is why triple of what I expected

User's recommendation: It’s really difficult to resolve my issue through the app so it’s not possible at all.

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ID
#2411804 Review #2411804 is a subjective opinion of poster.
Pros
  • Got a ride
Cons
  • There is no customer service phone number to call
Preferred solution
Price reduction

Complaint against Uber

I am a Vice president for a non-for profit supply service dogs for veterans I have been told that our veterans I refuse service guys left out in the cold on numerous times that is in violation of the ADA life and I would like a response to this matter my name is Reggie Lattuca my phone number is 630-901-**** my email is lattucar@***.com this is a very serious matter thank you
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ID
#2411567 Review #2411567 is a subjective opinion of poster.
Location
Clarendon Hills, Illinois
Service
Uber Customer Care
Cons
  • Left a veteran and service dog in the cold
New Reviewer

Someone is using my card

I haven't used my Uber account in almost a year, but I keep getting bills on my card and I dont know who it is . I didnt think it was this hard to get this situation resolved but lets get this resolved ASAP thanks
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ID
#2411479 Review #2411479 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Unknown charges

Charged me twice for a ride i didnt take also kept redirecting my pick up spot ... and customer service is *** theres no number and the ones google provide tell me they cant help me...

User's recommendation: Carefully watch your bank statements when u order a ride and dont *** up bc u cant take it back ...

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ID
#2411242 Review #2411242 is a subjective opinion of poster.
Pros
  • Got a ride
Cons
  • Took extra money
Loss
$20
Preferred solution
Full refund
New Reviewer

Employment information

Wanted to make sure all my documents are completed for employment. Still waiting for the background check to clear, but I just wanted to make sure everything else was completed. Thank you and feel free to call at any time!
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ID
#2411074 Review #2411074 is a subjective opinion of poster.

Money

Someone needs to call me my issue did not get resolved my number is 586909****. My. Money did not get put back in my account and I did not get an Uber ride

User's recommendation: Don’t use Uber.

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ID
#2410917 Review #2410917 is a subjective opinion of poster.
Location
Clinton Township, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

Yesterday i tried to get a ride from uber and they said they couldnt find me a ride. they also took money off of my card and i never got it back. Can someone please help me refund my money

User's recommendation: Be careful of what you do.

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ID
#2410678 Review #2410678 is a subjective opinion of poster.
Pros
  • So far non
Cons
  • No one answer
  • No drivers
Loss
$6
Preferred solution
Full refund
New Reviewer

I have been charged money without getting a ride

You guys are a ripoff!! I was charged $250+ 3 different times and never got a ride to my destination

User's recommendation: Don’t use Uber.

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ID
#2410675 Review #2410675 is a subjective opinion of poster.
Loss
$770
Preferred solution
Full refund

Never pick up

I pay for a ride and never got pick up,I want to know how am I going to get refunded .I should listen not to use this service.
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ID
#2410649 Review #2410649 is a subjective opinion of poster.
Location
New York, New York

Problem with the account

They suck ended up taking money off my account then restricting me can't get through to anybody terrible experience hope never have to use them again

User's recommendation: Ok long as I don't need help.

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ID
#2410536 Review #2410536 is a subjective opinion of poster.
Location
Tampa, Florida

Tax information

I called about tax IMF, it difficult to find my taxes, . It would be easy if you sent the tax information to us by mail.

User's recommendation: Send the tax forms by mail.

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ID
#2410516 Review #2410516 is a subjective opinion of poster.
Location
New York, New York

No problem,just wanted to schedule ride on 2/2020 from St

Want to just get a quote from going from Tampa international airport to St. Petersburg to theTrade Islands Resort
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ID
#2410515 Review #2410515 is a subjective opinion of poster.
Location
Reading, Pennsylvania