New Reviewer

I lost my cell phone

My Uber driver number is wrong I cant get in touch with him
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ID
#2283515 Review #2283515 is a subjective opinion of poster.
Preferred solution
Returning my cell phone
New Reviewer

Tengo problemas con mi cuenta

No tengo acceso a mi cuenta y necesito actualizar mi información de usuario
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ID
#2283494 Review #2283494 is a subjective opinion of poster.
Location
Syracuse, New York
Preferred solution
Apology

Theres a charge on my account that i didnt make

I received a charge for $24 on 11-14-2020 that I did not make. I was.not able to reach anybody

User's recommendation: Go to lyft.

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ID
#2283336 Review #2283336 is a subjective opinion of poster.
Location
Tampa, Florida

No info

Need to update credit card unless you want me to use Lyft explicitly.
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ID
#2283253 Review #2283253 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Charged twice

I had already paid for ride but I was taken to long location and I know I put in the right address so then the next day I was charged for another $28
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ID
#2283234 Review #2283234 is a subjective opinion of poster.
Pros
  • Very nice people
Loss
$28
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Aminatakoromah@***.com

I want to rent uber for tomorrow
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ID
#2283222 Review #2283222 is a subjective opinion of poster.
Location
San Bernardino, California
Pros
  • Tomorrow
  • Price
Cons
  • In the morning
Preferred solution
Want to rent for tomorrow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Aminatakoromah@***.com

I want to rent uber for tomorrow
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ID
#2283208 Review #2283208 is a subjective opinion of poster.
Preferred solution
Want to rent uber for tomorrow but I don't know how to go about it and I don't want to lose my money
New Reviewer

Customer Service complaint

Theres is no reason why they took my account down if my license had to be Renew is becasue I have a DACA permit which I have to renew my license every two years I havent done nothing illegal for you guys to not let me work.
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ID
#2283182 Review #2283182 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Cons
  • No customer service help
Preferred solution
Let the company propose a solution
New Reviewer

Uber did not show, I want a refund.

I scheduled a 9:00 am pick up for Saturday, Nov. 14th and the driver never showed. There was no email update or indication that he was in route. I had to call a taxi service to bring my party to the airport. I want a confirmation that my credit card will be refunded.

User's recommendation: Call another service.

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ID
#2283111 Review #2283111 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Cons
  • Have no customer service
Loss
$48
Preferred solution
Full refund
New Reviewer

Incorrectly charged

Checked my bank account and $6.84 was charged. I never requested an Uber so this money is stolen from my account. I have reported it to my bank. Please remove my card from your file.
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ID
#2283080 Review #2283080 is a subjective opinion of poster.
Loss
$7
Preferred solution
Full refund

Forgot luggage in a uber ride

Forgot luggage yesterday at 3:15 pm in taxi no. DL1ZA9171 when ride taken from Delhi airport to Hazrat Nizamuddin railway station.

User's recommendation: Provide customer care services in a user friendly manner.

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ID
#2283044 Review #2283044 is a subjective opinion of poster.

Driver charging me extra money

Uber - Driver charging me extra money
driver mere se jyada Paisa liya hai. mere ko pay karne the 446 rupaye usne liya 550 rupaye.
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ID
#2282693 Review #2282693 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

Unauthorized transactions

Uber - Unauthorized transactions
On Nov 10, 2019, a charge of $36.28 was taken from my card. Several attempts of charges were made but declined on Nov, 21, 2019. On May 8, 2020, a charge of $5.51 was taken off my card. On Oct 12, 2020, a charge of $9.99 was taken off my card and then again on Nov 12, 2020, $9.99 was taken off my card. First, I do not use Uber rides because I have my own vehicle. Second, I do not live, nor visit, San Francisco. Please refund my monies. Thank you
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ID
#2282472 Review #2282472 is a subjective opinion of poster.
Loss
$62
Preferred solution
Full refund
New Reviewer

Complaints

My account was suspended for violating terms of use i do not know why because I am always a respectful rider with a very good rating. I would not do anything to violate terms. I cant even access my own Uber account anymore .My phone number is 417860****. Email ashtynlruiz@***.com

User's recommendation: Let them know they have violate terms when it happens and why they violated so it can be resolved quickly and the client doesn’t have to worry/jump through hoops to fix the issue.

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ID
#2282299 Review #2282299 is a subjective opinion of poster.
Preferred solution
Reinstate my account

They took money out of my bank account

Uber took 25.00 without authorization. And I need my money back in my account ASAP for a bill due tonight before midnight.
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ID
#2282258 Review #2282258 is a subjective opinion of poster.
Location
Mapleton, Utah