LeAnn B Cfv

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Refund full

Uber - Refund full
Need refund for three transactions because three of them was cancelled and one was not able to take me
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Loss:
$191

Preferred solution: Full refund

Erik F Ssv

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Falsely charged

Uber - Falsely charged
Uber - Falsely charged - Image 2
I tried several times to get an uber lastnight but it kept giving me the oops something went wrong message and would not give me an uber. I looked at my bank info and there are almost $200 in false charges pending in my bank account.
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Loss:
$176
Pros:
  • Mostly great service
Cons:
  • Got charged for no reason

Preferred solution: Full refund

Steven H Puf

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Verified Buyer

I was charged twice for Uber

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was charged twice for Uber
I was charged twice for Uber - Image 2
I was charged twice today for Uber first I was charge my debit card and I will charge on my credit card
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Loss:
$30
Pros:
  • Have been good in the past
Cons:
  • Need a customer service number

Preferred solution: Full refund

Anonymous
map-marker Houston, Texas

Going online

My background check should be clear now I was deactivated close to a year ago But those charges have been dismissed So I want to see if I can start driving again
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Gerald P Kkj
map-marker Miami, Florida

Se nos quedo nuestra mochila dentro de un taxi de uber nesecitamos recuperarla por favor

Hola mi esposo es cliente de uber el se llama gerald Pierre y el dejo una mochila el viernes dentro de un taxi de uber y nesecitamos recuperarla nesecito si puedes que contacten la persona tal vez el esta tratando de comunicarse con nosotros y no ha podido . Mi telefono es 786 327 ****
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Preferred solution: Mi mochila que se quedo en un asiento del taxi de uber

Cecilene B

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Verified Reviewer
| map-marker Brampton, Ontario

Lost my phone and wallet in an Uber this

Lost wallet with cards house keys. Christmas gift money. Driver not answering his phone for 2 hours. Left several messages for him to contact me.
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Loss:
$200

Preferred solution: My wallet back

Marissa M Tae

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Verified Reviewer
| map-marker Newark, New Jersey

Lost my airpods

I took Uber last Dec 11 around 5:25 AM from Alpines NJ going to 24 N Debaun Ave. Airmont NY and I think I dropped inside the car my AirPods. The Uber is white Honda Civic {{Redacted}}. Uber driver is Manuel Im not sure if he saw it in his car. If he does kindly return it to me
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Loss:
$250

Preferred solution: Return my AirPods

User's recommendation: Careful

Jaron W Fag

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Verified Buyer

Charges on Card.

Uber - Charges on Card.
Yesterday July 29, 2021 I was charged two separate times on my debit card for an Uber. The first charge of $21.12 was correct plus a $3.13 tip. The second charge was just $24 and I have no idea where it originated from. I would like to know how this charge got on my card, and if it could please be voided because I dont want any extra charges occurring on my visa debit card. Thank you very much!
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Loss:
$24

Preferred solution: Full refund

Anonymous
map-marker North Miami Beach, Florida

Charges in my Banking account

Every month Uber charge $9,90 dolar in my banking account. Can you explain me why? I dont use Uber as a rider. Thank you !
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Anonymous
map-marker Palm Beach Gardens, Florida

Impossible to contact and take care of issue

I have a monthly Bill on my American Express charges that have been on for at least 6 months. Have not been able to contact Uber or rectify my issue.
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User's recommendation: Use Lyft

Anonymous
map-marker Chicago, Illinois

I'm having a hard time trying to correct my location city and state also my pick up are directed to other locations WHY AND HOW DO I CORRECT THIS PROBLEM I NEED UBER RIDE THANK YOU

Driver asked for cash ,second driver got sent to other side of town same address wrong destination i want a refund on both rides canceled and now got another uber ,i ALREADY CANCELED AND NOW A THIRD DRIVER SHOWS UP !!!!!
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David L Cvt
map-marker Austin, Texas

Charge of 99.99

You charged me $99.99!!! I have not used your service in 2023 I need an answer for this charge as soon as possible
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Loss:
$100

Preferred solution: Full refund

Otis T Hjk
map-marker Portland, Oregon

Driver can't make it

Driver is stuck on the highway and can not get to me. I need another diver ASAP. I'm headed to a Military obligation and yall are still trying to charge me 29 dollars for what!?
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Loss:
$38

Preferred solution: Full refund

User's recommendation: Don't trust uber

Teresa O Cdy
map-marker Santa Maria, California

No good customer service

No review Uber is starting to get on my last nerves :(:(:(:(:((:(:(:(:((:(:(:(:((:(:(:((:(:((:):)):):):)):):)):):)):):)(:((/(:(:(:((:(/((/)/)/))/)/)(2:(::(:(:((:((:(:(:(:(:((:(:((:((:
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Loss:
$86

Preferred solution: Full refund

User's recommendation: 1

Anonymous

Can't find an answer on the app!

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Wasn't able to talk to ANYONE!!!! PISSED indeed!!!! I LOVE the Uber service, but they NEED to have some sort of customer service. Having to look up FAQs on the app is NOT helpful at all!!! Because of the lack of customer service, I will not be using this service as I originally planned!
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Pros:
  • Efficient and sometimes affordable
Cons:
  • No customer service makes me not use the service

User's recommendation: Uber is great! Customer service is non-existent!

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