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New Reviewer

Refund/compensation

Update by user May 23, 2022

No one ever contacted me and getting in touch with someone is extremely difficult!!I feel like Lyft is just a much better company and they actually care about the customers opposed to Uber who wants nothing to do with the consumer until it hits the news..They only fix it after something happens in a horrible way and that's just sad!!

Original review posted by user Apr 23, 2022
I had an important issue occur when it came to communication and timing when it came time to be picked up for work and I do not know who to speak to about this.. Thank you..

User's recommendation: Use Lyft.

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ID
#3509573 Review #3509573 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

Scam from Atlanta

I ordered a Uber for someone never arrived but the Uber was at my hom in 5 min coming from downtown atlano
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ID
#3509502 Review #3509502 is a subjective opinion of poster.
Location
Atlanta, Georgia
Cons
  • Taking money without my knowledge
Loss
$30
Preferred solution
Full refund
New Reviewer

I have two Uber ride that was canceled and I did not get my refund

I was twice o. My account. And both times the drivers. Had canceled my rides. So I would like my refund
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ID
#3509324 Review #3509324 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Loss
$48
Preferred solution
Full refund
I have tried to reach out to Uber several times in many ways with no luck. When I call their customer service number, I get a message to go to the website. I go to the website to get more run around nonsense which leads me to this pissed website. I guess after all of...
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ID
#3509090 Review #3509090 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
New Reviewer

I paid extra amount

Bad experience ....waste driver ....waste app.....after I reach destination show outstanding amount........I can't travel before uber ..... additional money I paid....it worst appp

User's recommendation: Need customer care no.

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ID
#3508875 Review #3508875 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Pros
  • Come to get you quick
Cons
  • Nothing good so far all very bad service
Loss
$218
Preferred solution
Full refund
New Reviewer

I had a bad experience

Uber charge me more. First it said I was going to get charge $15.04, but I was charge $21.64. Im just confuse why I was charge more
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ID
#3508294 Review #3508294 is a subjective opinion of poster.
Location
Temple City, California
Cons
  • Always have issues with charges
Preferred solution
Full refund
New Reviewer

Paid for trip but still showing as unpaid

Disappointed Disappointed Disappointed Disappointed Disappointed Disappointed Disappointed Disappointed Disappointed
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ID
#3508234 Review #3508234 is a subjective opinion of poster.
Location
Kota, Rajasthan
Cons
  • Huge mess with the payments

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New Reviewer

Uber driver did not come to location

You charge me but the driver did not get to the right location. The driver was rude. Please refund my money
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ID
#3508210 Review #3508210 is a subjective opinion of poster.
Location
Wylie, Texas

TIP was charged incorrectly

I was charge for a TIP that I never authorized. I am absolutely unable to speak to anyone at Uber and Im extremely upset that a 25% tip has been charged to my account which I had never authorized. The inability to speak to a human being is exasperating and totally unacceptable!
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ID
#3508037 Review #3508037 is a subjective opinion of poster.
Location
Westfield, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong address for scheduled pick up

Ordered food to wrong location, my fault but I canceled and would like a refund, no communication whatsoever
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ID
#3507932 Review #3507932 is a subjective opinion of poster.
Location
Stratford, Connecticut
Loss
$13
Preferred solution
Full refund
New Reviewer

Over charged for ride

Update by user Apr 22, 2022

I was over charged I didn't receive anything anything

Original review posted by user Apr 22, 2022
I was charged 18.70 twice for one ride also it was 30 mins before some excepted ride then canceled at last minute then another 30 mins before someone excepted the ride to get me to my destination I also tipped driver that did come

User's recommendation: Do not ride uber.

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ID
#3507864 Review #3507864 is a subjective opinion of poster.
Pros
  • False fee
Cons
  • Taking money that dont belong to them
Loss
$19
Preferred solution
Full refund

I've been charged multiple times for a uba and the app didn't pin off for a cab cab

Hello I would like to know what you going to do for me now because right now is no more money on my card to get home and I stuck here over at super Walmart far away from home so I need someone to contact me and let me know if you're going to send someone to pick me up and take me home I'm here over 12353 FM 1960 road West Houston Texas 77065
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ID
#3507826 Review #3507826 is a subjective opinion of poster.
Location
Houston, Texas

Can't access my Snapchat

No one help me get in my Snapchat and my number be changed don't have access to the old one, and I still have access to my email, but they will not let me in my snap still.
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ID
#3507811 Review #3507811 is a subjective opinion of poster.
Location
Aubrey, Texas

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Verified Reviewer
New Reviewer

Driver didn't pick up my sister

I call Uber for a driver to pickup my sister. I called the driver when he arrived to describe her. He said he saw her and she was coming. I asked him to have her call me to make sure its the right person. She never called me. I reached her and she never seen the driver. I asked him to confirm that it was Clementene. I dont know who he picked up or where he took them.

User's recommendation: Confirmation or call the person that setup the ride.

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ID
#3507438 Review #3507438 is a subjective opinion of poster.
Cons
  • Lack of good communication
Loss
$11
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Charges to my card

A charge of $9.99 was charged to my bank on 4/14/22 that I did not authorize. I have had to cancel that card. Please take care o this matter.
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1 comment
#2172621

Please refund &9.99 to my account.

ID
#3507435 Review #3507435 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania