Uber won't respond to me

I have been being charged for the last 11 months for Uber pass and I don't even know what it is. I've tried every way possible to contact customer service, I've removed my credit card and asked repeatedly to have Uber pass removed from my account. Nothing has worked. I am Uber pissed. It's $25 a month and I can't afford to pay off my credit card and so I'm paying interest also. Help please.
View full review
ID
#3824069 Review #3824069 is a subjective opinion of poster.
Location
Greenville, Ohio
New Reviewer

I was charged today by didn't ride

I waited for the driver more than 20 minbut he didn't arrive I sent a massage called several times but he didn't answer

User's recommendation: Uber company now is much worse than before.

View full review
ID
#3823934 Review #3823934 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund
New Reviewer

Account not starting

They wont answer Uber has no human to answer and talk about back ground checks! They wNn run them they should talk about them
View full review
ID
#3823278 Review #3823278 is a subjective opinion of poster.
Location
Seymour, Tennessee
Loss
$9000
Preferred solution
Answer
New Reviewer

They suck

Dont answer .,.,.,,, give excuses!!! Lie to ya!!! Let ya feel stupid yhhjuhbiuhvhjycggggg hhhjjnjnnnmm

User's recommendation: Run.

View full review
ID
#3823264 Review #3823264 is a subjective opinion of poster.
Location
Louisville, Tennessee
Pros
  • No pron
Cons
  • He was terrible
  • Customer service number
Loss
$9000
Preferred solution
Back driving

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

Paid extra money to driver through bank online and Uber or driver not returning my extra money paid 1489 despite repeated complaints , it's really unethical , i as customer expect response
View full review
ID
#3823037 Review #3823037 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Loss
$19
Preferred solution
Full refund
New Reviewer

820951****

I book a bike ,he can't report me and after long time cancell my ride ,and uber company send me bill for use riding but i wait to long time to driver , it is daily procedure pls don't send me bill again
View full review
ID
#3822934 Review #3822934 is a subjective opinion of poster.
Location
Jaipur, Rajasthan
Preferred solution
When driver could not provide service , so pls don't send bill to customer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I got charged without using Uber

Uber charged my cash app $9.99 without my consent, didn't use the app. Uber literally robbed me. SMH. Uber NEVER refunded my money back to my cash app.
View full review
ID
#3822863 Review #3822863 is a subjective opinion of poster.
Location
Tampa, Florida
Cons
  • Money syolen
  • Money stolen
Loss
$999
Preferred solution
Full refund

Left phone in car

Major issue for me was it was my phone left in the car inadvertently but to begin a conversation to retrieve my phone it required my phone.

User's recommendation: Take a screen shot of driver info and forward to another contact in case of emergency.

View full review
ID
#3822823 Review #3822823 is a subjective opinion of poster.
Location
Pasadena, Texas

I WAS RIPPED OFF BY THE DRIVER

I paid cash for the ride + tip because the driver didn't understand english enough to enter the address in the lyft computer device. We finally got to the destination by "turn here"... and much excitement. I felt sorry for the obvious immigrant status. So I paid the fare. When l got out of his vehicle, he then entered the address into his fare machine and got his pay! I had the fare amount taken from my bank account. Larceny!

User's recommendation: Make sure the driver is not a recent foreign National.

View full review
ID
#3822763 Review #3822763 is a subjective opinion of poster.
Location
Livonia, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Someone is using my card unauthorized

Customer service hasnt helped me at all. Their advice to assist me was ridiculous. Tell someone who is stealing from me to give Uber permission to access their account to remove MY financial information. Seriously!? If thats all it would take, dont you think I would have done that!!! Theyre worried about her privacy, what about me being ripped off. Im the only victim here!

User's recommendation: Walk.

View full review
ID
#3822697 Review #3822697 is a subjective opinion of poster.
Location
Lewiston, Maine
Pros
  • Impossible to speak to someone when there is a problem
Loss
$126
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Uber drivers coming into my parking lot to pick up a higher fare from the turnpike

We asked them to leave and more keep coming in. This has been going on for weeks. The tenants in my building are afraid.

User's recommendation: You need to contact drivers picking up calls from this location.

View full review
ID
#3822667 Review #3822667 is a subjective opinion of poster.
Location
Lower Macungie, Pennsylvania
Cons
  • Driver does not follow rules at all
Preferred solution
I want these people to stop picking up fares from this location.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rejecting driver's license car inspection

Uber - Rejecting driver's license car inspection
Uber - Rejecting driver's license car inspection
Why my driver licence rejected? I already purchase my swift dzire car I have not done my emi earning so please process my license. Why my driver licence rejected?Why my driver licence rejected?Why my driver licence rejected?Why my driver licence rejected?Why my driver licence rejected?

User's recommendation: Why my driver licence rejected?

View full review
ID
#3822563 Review #3822563 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Pros
  • When you actually need a drive we are very very
  • Convenient when there are no other options
Cons
  • Charged to much
Loss
$11
Preferred solution
Why my driver licence rejected?

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Did not receive refund for no delivery

Uber Eats Help on orders not delivered, states you are charged if delivery attempt was made. That's it. Doesn't matter if your order wasn't delivered, the company assumes the attempt. You can only contact Uber through website help. Website Help says you will be...
View full review
View full review
ID
#3822416 Review #3822416 is a subjective opinion of poster.
Location
Riverview, Florida
Pros
  • Very convenient
Cons
  • No customer support contact information
  • Full rip-off
  • No call center
Loss
$45
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Uber sucks more than Con Ed

Everything that is wrong with America is personified by Uber and the terrible customer service that they subject customers to
View full review
ID
#3822393 Review #3822393 is a subjective opinion of poster.
Location
Riverside, Connecticut
Preferred solution
Let the company propose a solution
New Reviewer

My phone is missing

Indian customer service most bad One phone and tollfree numbers not in web sites . How can i hadle this
View full review
ID
#3822364 Review #3822364 is a subjective opinion of poster.
Location
Ernakulam, Kerala
Preferred solution
I have call to customer care