Unclaimed
Uber
Reviews and Complaints
7.8M
CLAIMED LOSSES
19.8K
TOTAL REVIEWS
810K
PAGE VIEWS
81
ISSUES RESOLVED
Uber Reviews
New Reviewer
I’ve been charged for a ride I didn’t take
Ive called for an Uber rider to 200 S.Orange Ave at 9:30 this morning,the drivers name is Dairy.The ride never came and Ive been for it.
ID
Loss
$17
Preferred solution
Full refund
New Reviewer
Disabled account
Want to reactivate my account . Dont know why I can use Uber app . Please help ..!!!!!!!!!!!!!!!!!!!!!
ID
I was charged three times for one ride
Today at 8:00 am I was charged three times please return my money to my account thats totally unfair
ID
Location
Germantown, Maryland
My ride is not here
Yes I booked a ride the night before and no one showed up this is unseting cause this is how I get to work until I get my vehicle back so I have missed another day of work because you guys have yet to get *** right
ID
Location
Lawton, Oklahoma
New Reviewer
Lost phone the driver drop as on the way
I lost my phone, need it back! Its in the car, I need it back. I need the phone, they left us on the street Im so sorry I dont know how to help this. Please help me get my phone back.
User's recommendation: Be careful.
ID
Cons
- Uber kicked us out
Loss
$2000
Preferred solution
My phone back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTake my credit card off account
My card is attached to an account someone else used. I have reported to my credit card and it did not stop!!!
ID
Loss
$25
Preferred solution
Full refund
New Reviewer
Uber driver stole my boyfriends phone. Hits decline whenever we try to call.
Stolen phone and salty Uber driver! Tries to call 9 times and is declined each time. Uber driver is being childish.
User's recommendation: *** this guy.
1 comment
ID
Cons
- Hard to get customer service
- Stealing
- No support
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerStolen card
My credit card was use on 6/23/21 @7:50 pm for 31.21 and I was in my home with my children I reached out to my credit card company they told me since its still pending to reach out to you all
ID
Loss
$31
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI cant use my account
I can't use Uber I have 40 I went to the store it won't let me use it. How do I get my account to work?
ID
Loss
$40
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnauthorized billing via paypal account
Funding Type: Bank Account Funding Source: -$11.93 USD - PENNSYLVANIA STATE Funding Type: PayPal Balance Net Amount-$24.99 USD Invoice ID3rEnFyeucaueK3UwuMBpn9a0 Transaction ID: 60C87810CJ155705E i did not authorize this debit of my account. please refund me.
ID
Loss
$25
Preferred solution
Full refund
New Reviewer
Mi esposo quiere recuperar su celular que dejó carro uber
My husband left his blue IPhone 12 phone in the Uber car on Sunday, June 20, 2021. The driver put me to charge my phone with my charger in the front and I forgot. We have tried to contact the driver called Rodolfo and it has been impossible.
ID
Loss
$1200
Preferred solution
Deliver product or service ordered
Can't log into account
They completely disregarded the problems with log issue and made it worse by addressing something else that wasn't an issue in the first place. I'm done
User's recommendation: Go to lyft.
ID
My food order was wrong
And I couldn't get a hold.of the driver and had to wait over an hour for another order! I haven't had this problem with doordash!
ID
Location
Charlotte, North Carolina
New Reviewer
Back ground check
Uber is not letting me update my drivers license and that resulted my background check to have problems.
ID
Preferred solution
My background check resolved
New Reviewer
Will not return wallet
Driver had admitted to having my wallet but will not return it. He said hesturned it into the police station but they have no record of it.
ID
Location
Smyrna, Georgia
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Uber
I’ll take you’re leaving something out for $100 Alex. No one took your idiot BF’s phone.
I’m guessing he left it behind and want immediate satisfaction hence calling it multiple times. Listen, to stop driving to help a fool takes time which is money. You also have to pay for gas for a few dollars to help a rude fool. It’s your stupid boyfriend’s fault.
Blame him and play nice if you want your junk back.
Hopefully it doesn’t fall out or another passenger steals it. Happens all of the time.