Uber Reviews

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New Reviewer

Not taking payment

Couldnt get a hold of customer service. As a rider getting a hold of customer service is next to impossible. I was putting in all my payments info correctly. I triple checked and uber kept popping up saying cant except payment at this time try later. I have money on card and I checked to make sure nothing else was wrong on my end.

User's recommendation: Dont hold your breath to get a hold of a customer live rep with uber.

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ID
#2263924 Review #2263924 is a subjective opinion of poster.
Product
Uber Credit Card
Cons
  • No customer service
Preferred solution
Get card to load so I can use uber
New Reviewer

How much would it cost to go to 370 & 270 need someone to call me back

Need to know how much it costs to go to 367 to 13945 Missouri Bottom Rd. Zip Code - 63044 This is for Mr. Anthony Ward and Priscilla Ward get to Work.
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ID
#2263863 Review #2263863 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Loss
$12
New Reviewer

I lost my phone in the uber

Please contact my moms phone her number I left my cell on my last uber ride her number is 815670****
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ID
#2263792 Review #2263792 is a subjective opinion of poster.
Location
Roselle, Illinois
Preferred solution
I just want my phone back
New Reviewer

Charged for a trip I didn't take

Uber driver never showed up
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ID
#2263785 Review #2263785 is a subjective opinion of poster.
Loss
$48
Preferred solution
Full refund
New Reviewer

Won't let me get a ride

You guys *** suck. Wont let me schedule a ride and no immediate help available. I will make it my lifes work to get everyone of my business connections to use Lyft.
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ID
#2263782 Review #2263782 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
New Reviewer

Change my phone number

I need to change my number on my account the old 586362**** the new number is 248 918 ****
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ID
#2263743 Review #2263743 is a subjective opinion of poster.
Product
Uber Mobile Application
Preferred solution
To get my new phone number over on my driving app
New Reviewer

Refund needed

I have not been helped at all I haven't been able to talk to anybody. all I did was download The Uber app I haven't even taken any trips yet in my account has been charged $30. I want my money refunded I'm very upset with this I don't understand how money is taken out of my account from Uber and I haven't even taken a trip yet.
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ID
#2263737 Review #2263737 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • I use to love my uber drivers before this
Cons
  • Money taken
Loss
$25
Preferred solution
Full refund
New Reviewer

You steal money from my account

I didn't tip nobody U sent me an email that I got $30 free for food Why r u charging me for something that u said is free ? Put my money back .what kinda crook deal is that ? Im so disappointed on uber now You are disgrace UBER And stop sending me BULL OF *** I don't wanna have nothing to with UBER ***

User's recommendation: *** no.

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ID
#2263686 Review #2263686 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ubereats

Food allergy issue that was stated in delivery and restaurant description
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ID
#2263652 Review #2263652 is a subjective opinion of poster.
Location
Freeport, New York

I figured it out. I couldn’t update my current card

I finally got offered a way to update my current expiration date on my credit card. It took me 15 mins to figure it out.
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ID
#2263594 Review #2263594 is a subjective opinion of poster.
Location
Indianapolis, Indiana

One of your drivers is using my credit card

Since March they just charged my card yesterday again.i haven't used uber im in Hawaii they charged in La, ca
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1 comment
#1945331

OH NO, THAT'S AWFUL!!!... HAVE YOU TRIED CANCELING YOUR CREDIT CARD AND REQUESTING A NEW ONE?

ID
#2263548 Review #2263548 is a subjective opinion of poster.
Location
Honolulu, Hawaii
New Reviewer

Being charged for an old account and I can't even log in to it

I was checking my bank statements, seen that I have a few changes for the Uber eats pass. Seen it before and I really didn't think about, because maybe I did sign up for it. I went to my Uber account to cancel it, because I no longer really use Uber or ubereats anymore. Come to find out that my account doesn't even have the pass. Then I thought about it, my old account might have it. I tried to log in to my old account, and I couldn't. I have to have some type of code from that phone number, which I no longer have access to. I'm trying to contact them but no luck.

User's recommendation: Make sure before you get a new number, clear out everything on your account.

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ID
#2263451 Review #2263451 is a subjective opinion of poster.
Product
Uber Ride Pass Subscription
Cons
  • Thief
  • No accountability
  • Nonexistent follow up
Loss
$30
Preferred solution
Full refund
New Reviewer

I have charges and double charge on my account I am on vacation and my bank called me

I got a charge on my atm card for almost 4 $ that I did not do my one Uber I used also was 30 $ then it is coming again 32.70 again I need someone to call me my bank called me

User's recommendation: Double check you bank accounts make sure you are not being over charged I do have proof I’m just not home my bank is my proof.

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ID
#2263417 Review #2263417 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Is convenient
Cons
  • Need a direct phone number to reach customer service
  • Stop having drivers write in there own tips
Loss
$36
Preferred solution
Full refund

Unauthorized transactions

Uber - Unauthorized transactions
I received an email stating you guys charged my account for an Uber pass. This is something I knew nothing about and did not request. This is an authorized charge I need fixed IMMEDIATELY.
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ID
#2263409 Review #2263409 is a subjective opinion of poster.
Location
Palmdale, California
New Reviewer

Need uber to email me a work latter

I been trying to get a appointment but no luck and i need a work letter asp
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ID
#2263394 Review #2263394 is a subjective opinion of poster.
Location
Jamaica, New York