New Reviewer

Uber Eats never delivered my food

Uber Eats never delivered my food
My food should have been delivered by 2.25pm and its 3:30pm now and my food never was picked up at the restaurant. I called to confirm no driver came.
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ID
#2632972 Review #2632972 is a subjective opinion of poster.
Cons
  • Very difficult to register complaint of bad or no service
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund they charged me twice for one ride

Charges on my credit card from 6/23_21. No number to call directly for uber Ridiculous service f I r customer support
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ID
#2632910 Review #2632910 is a subjective opinion of poster.
Loss
$38
Preferred solution
Full refund

Poor services.

i have several experiences with uber that are negative. I will go on twitter and report them all. Unfortunately, there is not way to contact customer support directly to address this issue.do not

User's recommendation: be careful with uber drivers and uber company they do not respond and driver will lie, and some driver drive without keeping the rider safe.

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ID
#2632866 Review #2632866 is a subjective opinion of poster.
Location
Long Beach, California
New Reviewer

Charge was made on my bank account

Last month I was charged $24.99 and Ive been charged again this month the same amount. I have not authorize this and Im not sure why am being charged us and Im not happy. I need to talk to someone immediately!

User's recommendation: Don’t use this app as I have bee. Charged twice and didn’t use this service.

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ID
#2632845 Review #2632845 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

Getting charged even though I uninstalled

I uninstalled the app both of them Uber Eats and Uber, and I'm getting charged for something.i wants my money that you guys took from my bank

User's recommendation: Don't get the app.

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ID
#2632822 Review #2632822 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They overcharged me

Canceled a ride but still charge me for the whole trip I need my money back right now $113 and I'm really mad until I get my money
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ID
#2632806 Review #2632806 is a subjective opinion of poster.
Pros
  • Being charged without getting a uber ride
Cons
  • Need to check charges
Loss
$113
Preferred solution
Full refund
New Reviewer

Lost gift card

I ordered A gift card online like I have many times but for some odd reason it came up it was sending it through the mail and I never received it I have an order number
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ID
#2632752 Review #2632752 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$50
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not letting me go online

Hi I was told a customer complained on my driving but I can't recall any situation yesterday of me putting any customer in danger. I am a very safe driver and had my license over 20 years. I will be more careful and will install a camera in my vehicle, for my defense for future false complaints.
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ID
#2632608 Review #2632608 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
I would like to start earning again. Lost one day of work already
New Reviewer

This is going to make me go to my bank and claim fraud.

I've called the Uber customer service number given. I wasn't able to get through to anyone. This is unbelievable that there is no way to refund or cancel a reservation without being charged.
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ID
#2632599 Review #2632599 is a subjective opinion of poster.
Cons
  • No customer service representative to help
Loss
$30
Preferred solution
Full refund
New Reviewer

Miss charged for a ride i didnt take.

I wasn't aware the fares early in the morning for a short ride were 30 dollars. I will never use your services again if I'm not refunded.

User's recommendation: Be aware they take your money when you confirm any rides.

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ID
#2632589 Review #2632589 is a subjective opinion of poster.
Pros
  • Need to speak live with customer service
Cons
  • Refusal to read my requests and respond appropriately
Loss
$30
Preferred solution
Full refund
New Reviewer

I was overcharged $166.17

I took a ride and the amount that I saw was not what I was charged. I was overcharged. I need a refund because this had caused an overdraft in my bank account. The ride I requested on June 18th at 5:27pm was $48.02, but I was charged $166.17. Please can you guys send me the money back into my account? I am getting frustrated!
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ID
#2632585 Review #2632585 is a subjective opinion of poster.
Cons
  • I just need my refund
Loss
$166
Preferred solution
Full refund

Sped of driver on side streets

The drive had no concern for how fast he was going thru residential. He was doing close to 50 mph in a 20 mph area.

User's recommendation: Don’t use.

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ID
#2632533 Review #2632533 is a subjective opinion of poster.
Location
Brockton, Massachusetts
New Reviewer

I need to contact life person to activate my account i need job

i need my account back to normal and need to drive. i have insured car 2014 Toyota Prius V waited to response since last October 2020. it has been a long time. i am totally disappointed. the response i got.
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ID
#2632510 Review #2632510 is a subjective opinion of poster.
Location
Riverdale, Georgia
New Reviewer

I had an uber eats order it didn't arrive and they put the payment on hold

My card being put on hold and they say they delivered my food from ihop this morning. I just want my money back.
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ID
#2632493 Review #2632493 is a subjective opinion of poster.
Loss
$33
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent financial transaction

Uber - Fraudulent financial transaction
Update by user Jun 24, 2021

To this point uber has made no acknowledgment about two dozen emails and eight phone calls of these transactions and I know firsthand the required by law to have pickup location drop-off location driver's name date and time on record

Original review posted by user Jun 24, 2021
On June 7th 2021 uber ride charge my credit card for two separate transactions fraudulently for a new let's ride cording to the credit card company but I called Uber because I've been a delivery partner with them for 2 years although they've never given me a single offer to complete but they've had my driver's license on file to background checks and monthly bugged me for car insurance although my premium time we're set up for a yeara year

User's recommendation: Do not use and watch your credit cards.

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ID
#2632328 Review #2632328 is a subjective opinion of poster.
Pros
  • Ease of transportation
  • Poor customer service
Cons
  • Fraudulent charges after reopening from covid-19
Loss
$250
Preferred solution
Let the company propose a solution