Uber Reviews

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Dangerous situation with a driver

I was driving in Sonoma going north on highway 12 at 3:14 pm on Saturday when I was almost driven off the road by an Uber driver. She was trying to cut me off and was speeding and then tailgating me. I think she saw that I was trying to get her license plate because she started driving back and forth and was close to my bumper so I couldnt see her license plate. I was so scared that she was going to hit me! She was in a black Nissan, blonde dyed hair and I think the license plate number is 6DTX425 but I cant be sure. She turned left at Thompson Road at 3:15 and I kept driving.
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ID
#2171768 Review #2171768 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Account hacked

Uber - Account hacked
Uber - Account hacked
Uber - Account hacked
Uber - Account hacked
Uber - Account hacked
Uber - Account hacked
I received a sms message saying Your Uber account was recently logged into from Unknown device in Wantagh. If this wasn't you, reset your password here: t.uber.com/reset-pw. I was unable to change password. Later that night received a message $117.29 was charged to PayPal from my Uber go visa bank card. I called and disputed the charge that is still pending. Just recently 2 different Uber eats orders were just charged to my Chase checking and credit card ($75.25 from Walmart) . All of the fraudulent charges starting yesterday after my Uber account was hacked. Please help
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ID
#2171650 Review #2171650 is a subjective opinion of poster.
Product
Uber Credit Card
Cons
  • Easily hacked
Loss
$350
Preferred solution
Full refund
New Reviewer

Trying to sign up,account says to contact support

I use my husbands car so I register our car and I dont know why I should take it to a mechanic if it works fine
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ID
#2171644 Review #2171644 is a subjective opinion of poster.
Preferred solution
Help to sign up as a Uber driver

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charged a cancelation fee

I cancel my order immediately because the address were to my home and I was in colorado. You are charging me and I cancel my order before than 5 mins. I want my refund Tks
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ID
#2171322 Review #2171322 is a subjective opinion of poster.
Cons
  • Customer service number
Loss
$24
Preferred solution
Full refund
New Reviewer

The driver just left Me

I was waiting for my driver he drove past me left and canceled the trip

User's recommendation: Give the customer point if a driver cancels without wait.

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ID
#2171309 Review #2171309 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$7
Preferred solution
Full refund
New Reviewer

Can't log into account

They arent picking up a call for now, and I cant log in my account

User's recommendation: Nothing for niw.

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ID
#2171256 Review #2171256 is a subjective opinion of poster.
Location
American Fork, Utah

To have my account deleted so I can sign up as rider

I am unable to access my account. Can you please reset as I no longer have the credit card account in which I signed up with. I have tried calling Uber Customer Service and have yet to be able to talk with a live human being.
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ID
#2171069 Review #2171069 is a subjective opinion of poster.
Location
Toledo, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need confirmation of driver to take me to American Aitlines at 7:30 am Sept 16th 2020.

I’m new at this and hoping I have paid and secured a driver for tomorrow morning at 7:30 am to pick me up and deliver me at the curb of American Airlines! I can’t miss this flight and I am disabled w/ cane. Can you please call or email me with an answer. Please. I’m not sure I filled out everything it said my email address was wrong - please help. Deb

User's recommendation: Make sure you get a confirmation!

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ID
#2171019 Review #2171019 is a subjective opinion of poster.
New Reviewer

Ride pass

Bank was charged for the ride pass that I didn't authorize.I need the money to be refunded.
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ID
#2170999 Review #2170999 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Uber driver almost crashed into my house they keep going on my front lawn

Uber dropped off my neighbor at 5757 Taft ave in Bensalem on tuesday sept 15th around 12:15 in a white car did a u-turn on my front lawn not the first time your drivers have done this
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ID
#2170978 Review #2170978 is a subjective opinion of poster.
Cons
  • No real costumer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charges about ride

Uber - Charges about ride
My card got charges $190 for a trip that i didnt get a uber they said my card was declined but still charged me
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ID
#2170964 Review #2170964 is a subjective opinion of poster.
Product
Uber Credit Card
Loss
$556
Preferred solution
Full refund
New Reviewer

Lost phone in Uber

How am I supposed to get my phone my back if youre gonna call me via my list phone?
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1 comment
#1924863

You're not....Forget it and try not to be soooo stupid the next time. Who leaves @#$# in another person's car and expect them to come back to you for little to no money.

When YOU accepted the terms, YOU agreed that it was possible you would see anything YOU left in a car again.

Idiot.... "You must work for them."

ID
#2170877 Review #2170877 is a subjective opinion of poster.
Loss
$400
Preferred solution
I would like my phone back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Email change

My email changed. I lost the phone associated with my Uber account. I'm not getting access to my Uber drive app
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ID
#2170738 Review #2170738 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Let the company propose a solution

Had a Bad experience with UBER recently on 14th Night

Dear All ( UBER ) Am a Cancer Patient, And had Booked a Cab From Lilavati Hospital to my Residence ( Bhayander ). When the Booking was satisfactorily Done and did not receive any call from the driver,. I personally called him and asked for his arrival timing. Instead, he crossed asked me, as what is the Destination point, So I first told him that my Destination would be reflecting in his booking status. He said it's not reflecting ,. So I told him its Bhayander west. On this, Your Driver told me to cancel the Trip as he required MALAD destination. But instead, I request him that am a Cancer Patient &;;;;;;;;;;;;;;;;;; have to reach Bhayander anyhow, as I was being Discharged. Then after an argument, instead of approaching the location of Lilavati hospital, he directly canceled the trip from his end. This Part of Behaviour from your Driver is not acceptable, and on the other hand, when I was fully protected with every necessary protection Shield, Mask & gloves, you are writing to me that your Driver said I was not using a face cover. ( AS I AM A PATIENT, my self, & have to take care of my self than anybody else ) SO Without approaching the Given Pickup location, how can your driver say so.????? OR is your driver having some super power, ????? For this Untruthful behavior from your Driver, you would have to Cross Question him, not me & for the Trouble caused to me for Booking another cab at that point of time UBER should pay me compensation of Rs 1000 /-, instead of charging me a penalty. There are many other Cab services which I use for the last 15 years, and have never faced such a bad Experience. Have Travelled With UBER also, you can track my record. But due to such Treatment from UBER, I am Thinking of Black Listing UBER services if such treatment is Given to reputed clients Like us ,. WARM REGARDS VAIBHAV 986764****
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ID
#2170582 Review #2170582 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

Uber trip

I'm being overcharge on a ride I requested on September 11 due to the drivers poor driving ethics. My fair was calculated as $27.88 nd thats the price that shouldve been debit from my account. Its unacceptable that Im being overcharged.
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ID
#2170580 Review #2170580 is a subjective opinion of poster.
Loss
$36
Preferred solution
Price reduction