New Reviewer

Fraudulent transactions

On 16th and today there are unauthorized charges for Uber rides I did not do I want my money returned to my card my name Hasiyna SALAHUDDIN last four of card 9085 phone number 908878****

User's recommendation: Don’t use uber.

View full review
ID
#2556940 Review #2556940 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Cons
  • Difficult to contact customer service
Loss
$43
Preferred solution
Full refund
New Reviewer

Need too update my credit card informatoon

I changed my credit card and now have a different number. I have been trying to change the card but it is so complicated trying to do this on the website. The telephone call you have on your website regarding change of card does not work. The answering service keep asking you the same question over and over again. I am trying to get this accomplished as I am a consistent Uber rider.

User's recommendation: Don't try to share your changed card number with UBER.

View full review
ID
#2556875 Review #2556875 is a subjective opinion of poster.
Location
Washington, District Of Columbia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

5/10/2021

I was charged 24.99 for a ride I did not take, the last ride I took was 5/3/2021 and that's not the refund I wanted back on my card!! Uber really needs a number for customers like myself! We have used uber a lot! I just want this resolved. I don't what to go to another company. The card was charged on 5/10/21, for a ride I Did Not take!!

User's recommendation: Have a 1 800 number for your customers!!!!

View full review
ID
#2556788 Review #2556788 is a subjective opinion of poster.
Loss
$2499
Preferred solution
Full refund

Miacharged

I caught a ride on may 15 st 10 pm and my amount was 8.48 I'm being charged 9.99 for a ride I had recently paid the 8.48
View full review
ID
#2556315 Review #2556315 is a subjective opinion of poster.
Location
Wichita, Kansas

You bill me for a ride I don’t take

GM,I take a ride today at 7:11 am the amount was $8:38 this is ok but I check my account now and have a bill for a ride for $25.00 at 9:20 am ,at this time I was working ,I dont make this ride,I make a complain and Uber give me $25.00 credit ,I dont use Uber only in Emergency case I need my $25.00 in my account not in a credit ,I have the driver info too ,his name is Franklin (Ford infusion ,IT64LB),I need my money in my bank account,I dont request this ride I am working.Thanks
View full review
ID
#2556099 Review #2556099 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Me estan cobrando algo que no use

ESTÁN COBRANDO UN TAXI QUE NO HE PEDIDO DESDE MI TARGETA , HA PASADO DOS VECES 1 EL DIA 15 Y LA 2 HOY POR FAVOR VERIFIQUEN GRACIAS
View full review
ID
#2556067 Review #2556067 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Cancelled

i had an uber scheduled in advance to pick me up to go to airport. with no notice or warning it was suddenly gone from my app like i hadnt made the appointment at all. had to get one that morning almost missed my flight
View full review
ID
#2556059 Review #2556059 is a subjective opinion of poster.
Location
Delaware, United States
Service
Uber Taxi Service
Preferred solution
Let the company propose a solution

Over charge for ride

I was overcharged for a ride because the driver I had kept going around in circles instead of taking a direct route. I was supposed to be charged $ 41.00 not $57.04. Its not fair to be treated this way by your!

User's recommendation: Just keep emailing them they will resolve the problem.

View full review
ID
#2556031 Review #2556031 is a subjective opinion of poster.
Location
Oakland, Maryland

Fraud

I have never in my life signed up for Uber and I was charged 10$ for something called Uber pass. There is no customer service number to call ANYWHERE to try to resolve the issue.
View full review
ID
#2555899 Review #2555899 is a subjective opinion of poster.
Location
Milford, Michigan
I am sitting here eating a cold bacon sandwich that was brought to me at 9PM. It was supposed to be here at 8:20. I called the restaurant at 8:35 and was told it had never left there. I tried 3 different phone numbers for customer service and all I got was info on...
View full review
View full review
ID
#2555414 Review #2555414 is a subjective opinion of poster.
Location
Dayton, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Credit card issue

Not a complaint my credit card was stolen and I need to update it I have tried so many times with no luck
View full review
ID
#2555408 Review #2555408 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Need help updating my credit card

I cannot use my Uber cash as payment

I put the gift card on my phone 25$ and could not use it for uber or uber eats,,,spent 3hrs in help mode,, and searching for answers only to find out,,,i have to add 25$ more but the food only cost 16$ so they wanted. MORE Money

User's recommendation: Hustle game i don't play,,,informative people or company's win.

View full review
ID
#2555328 Review #2555328 is a subjective opinion of poster.
Location
Los Angeles, California

Starting with Uber driver's

My application is still pending for weeks. I wanna start sharing rides and this delay is not cool. Goodbye
View full review
ID
#2555250 Review #2555250 is a subjective opinion of poster.
Location
Richmond, Virginia
New Reviewer

Lost phone

Forgot my phone on a trip from 13691 goldenwest st, Wesminster, ca 92683 to Hoi Ngo restaurant 13187 Brookhurst st, Garden Grove, ca 92843 at around 3 pm pacific time My name is Kevin nguyen
View full review
ID
#2555196 Review #2555196 is a subjective opinion of poster.
Cons
  • No customer service help over phone
New Reviewer

Refund

Went to rent a car with Uber off of my account went all the way to metro airport and couldnt get the rental money was never refunded call me at 734833****
View full review
ID
#2555086 Review #2555086 is a subjective opinion of poster.
Preferred solution
Full refund