Uber Reviews

Show reviews that mention
driver account ride card money phone number service app trip
Filter review

Charged for a trip I didn't have

I was trying to order and Uber to get to an appointment, but my order never went through, and am an Uber customer for years not like its my first time. And while struggling to get an uber ride, I was charged over $5 for a trip I never had. And uber
View full review
ID
#2266774 Review #2266774 is a subjective opinion of poster.
Location
Chicago, Illinois

I want my money back that you took of my card

I hired a driver on 10/29/2020 and you took my money out of two different cards and two different amounts i want my money back on my card #4287 the amount is $42.66 dollars please call me dont text me i want to talk to you 267-517-****.thank you Jake Summers
View full review
ID
#2266728 Review #2266728 is a subjective opinion of poster.
Location
Perkasie, Pennsylvania
New Reviewer

Someone is using my account

Someone is using my account an is registered in Florida I'm getting harrassment an gotten phone calls over a car register in my account please contact me at 347/353/4295 I haven't use my account since July 2019, Sept 2019 I wanna close my account
View full review
ID
#2266625 Review #2266625 is a subjective opinion of poster.
Preferred solution
Close my account someone else's is using my account
New Reviewer

Tengo problemas con un cargo no autorizado

ME estan cobrando muchos cargos que yo no eh pedido ni autorizado nesesito su ayuda quiero ablar con algun representante de uber
View full review
ID
#2266576 Review #2266576 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Charges

Uber - Charges
I am getting charge a monthly fee that I dont want
View full review
ID
#2266406 Review #2266406 is a subjective opinion of poster.
Product
Uber Credit Card
Pros
  • Need to talk to uber support
Preferred solution
Full refund
New Reviewer

Cancelled my ride and charged me

Yesterday morning l call driver. For some reasons l cancelled the ride. After taking cancellation fee, the balance was not given to me. Thank you, Francois Xavier Nsabimana
View full review
ID
#2266009 Review #2266009 is a subjective opinion of poster.
Loss
$13
Preferred solution
Refund
New Reviewer

Overcharged 70.00

Uber - Overcharged 70.00
Uber - Overcharged 70.00
Uber - Overcharged 70.00
I took an Uber last Sunday and my fee was 17.64. Now just last night I received a notification for a charge of 70.00 dollars. This was not because I didnt have enough to cover it and just now charged me. Iwas charged 17.64 for a 20 min ride! I dont understand why the driver would have continued to charge me for something I didnt book!! I would like someone to call me to resolve this issue immediately as I do not have the means to cover that amount and should be refunded for it! Please! 267-303-****
View full review
ID
#2265748 Review #2265748 is a subjective opinion of poster.
Location
New York, New York
Loss
$70
Preferred solution
Full refund

Give my money that u tolk unfairly from my account

Give my money that u tolk unfairly from my account
View full review
ID
#2265728 Review #2265728 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

I think I ordered car for tomorrow by mistake

They were only taking Uber Drivers queries
View full review
ID
#2265704 Review #2265704 is a subjective opinion of poster.
Location
Sunnybank, Queensland
New Reviewer

Overcharged

Change destination. 5 min drive and you overcharged 28,00 dolls
View full review
ID
#2265680 Review #2265680 is a subjective opinion of poster.
Pros
  • Over charged
Cons
  • Needs customer support
Loss
$28
Preferred solution
Price reduction

See how to use it

I'm sitting here without a ride at all period as well as my my girlfriend has left me to I'm still stuck with funds on Uber gift cards and still writing notes over and over with no positive results or ride. I need my money back and some free srides, this is my total nonsense. $30 2 gift cards I want my money and some SfreStie rides. Signed still suffering.
View full review
ID
#2265672 Review #2265672 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You took money out of my account without authorization

You stole my money, is that clear enough for you? Also, you need a phone number to call for issues so these complaints do not get ignored. Talk to me or I will report you to the Better Business Bureau. Get your act together, this is insane

User's recommendation: Walk, take the bus or drive with Lyft.

View full review
ID
#2265631 Review #2265631 is a subjective opinion of poster.
Location
Dallas, Texas
Cons
  • It is taking forever for issue to be resolved
  • Total lack of customer servicenot user friendly
  • Everything but especially customer nonse
Loss
$25
Preferred solution
Full refund
New Reviewer

I was charged multiple times for one trip.

I keep getting charged for a dollar
View full review
ID
#2265469 Review #2265469 is a subjective opinion of poster.
Location
Vancouver, Washington
New Reviewer

Unauthorized transactions

I dont know who used my card. I did not use Uber and therefor not paying for charge
View full review
ID
#2265326 Review #2265326 is a subjective opinion of poster.
Pros
  • Cool app
Cons
  • Charged for a toll because the driver got lost
Loss
$73
Preferred solution
Full refund
New Reviewer

Uber pass

Someone has turned on Uber pass in my account and you a debiting my account $27 and some change I want to stopped. I did not select what do I want Uber pass

User's recommendation: Stop debiting my checking account.

View full review
ID
#2265204 Review #2265204 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$25
Preferred solution
Full refund