Unclaimed
Uber
Reviews and Complaints
6.8M
CLAIMED LOSSES
15.9K
TOTAL REVIEWS
590K
PAGE VIEWS
58
ISSUES RESOLVED
Uber Reviews
Charged for a trip I didn't have
I was trying to order and Uber to get to an appointment, but my order never went through, and am an Uber customer for years not like its my first time. And while struggling to get an uber ride, I was charged over $5 for a trip I never had. And uber
ID
Location
Chicago, Illinois
I want my money back that you took of my card
I hired a driver on 10/29/2020 and you took my money out of two different cards and two different amounts i want my money back on my card #4287 the amount is $42.66 dollars please call me dont text me i want to talk to you 267-517-****.thank you Jake Summers
ID
Location
Perkasie, Pennsylvania
New Reviewer
Someone is using my account
Someone is using my account an is registered in Florida I'm getting harrassment an gotten phone calls over a car register in my account please contact me at 347/353/4295 I haven't use my account since July 2019, Sept 2019 I wanna close my account
ID
Preferred solution
Close my account someone else's is using my account
New Reviewer
Tengo problemas con un cargo no autorizado
ME estan cobrando muchos cargos que yo no eh pedido ni autorizado nesesito su ayuda quiero ablar con algun representante de uber
ID
Preferred solution
Full refund
New Reviewer
Charges
I am getting charge a monthly fee that I dont want
ID
Product
Uber Credit Card
Pros
- Need to talk to uber support
Preferred solution
Full refund
New Reviewer
Cancelled my ride and charged me
Yesterday morning l call driver. For some reasons l cancelled the ride. After taking cancellation fee, the balance was not given to me. Thank you, Francois Xavier Nsabimana
ID
Loss
$13
Preferred solution
Refund
New Reviewer
Overcharged 70.00
I took an Uber last Sunday and my fee was 17.64. Now just last night I received a notification for a charge of 70.00 dollars. This was not because I didnt have enough to cover it and just now charged me. Iwas charged 17.64 for a 20 min ride! I dont understand why the driver would have continued to charge me for something I didnt book!! I would like someone to call me to resolve this issue immediately as I do not have the means to cover that amount and should be refunded for it! Please! 267-303-****
ID
Location
New York, New York
Loss
$70
Preferred solution
Full refund
Give my money that u tolk unfairly from my account
Give my money that u tolk unfairly from my account
ID
Location
San Francisco, California
New Reviewer
I think I ordered car for tomorrow by mistake
They were only taking Uber Drivers queries
ID
Location
Sunnybank, Queensland
New Reviewer
Overcharged
Change destination. 5 min drive and you overcharged 28,00 dolls
ID
Pros
- Over charged
Cons
- Needs customer support
Loss
$28
Preferred solution
Price reduction
See how to use it
I'm sitting here without a ride at all period as well as my my girlfriend has left me to I'm still stuck with funds on Uber gift cards and still writing notes over and over with no positive results or ride. I need my money back and some free srides, this is my total nonsense. $30 2 gift cards I want my money and some SfreStie rides. Signed still suffering.
ID
Location
Dallas, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerYou took money out of my account without authorization
You stole my money, is that clear enough for you? Also, you need a phone number to call for issues so these complaints do not get ignored. Talk to me or I will report you to the Better Business Bureau. Get your act together, this is insane
User's recommendation: Walk, take the bus or drive with Lyft.
ID
Location
Dallas, Texas
Cons
- It is taking forever for issue to be resolved
- Total lack of customer servicenot user friendly
- Everything but especially customer nonse
Loss
$25
Preferred solution
Full refund
New Reviewer
I was charged multiple times for one trip.
I keep getting charged for a dollar
ID
Location
Vancouver, Washington
New Reviewer
Unauthorized transactions
I dont know who used my card. I did not use Uber and therefor not paying for charge
ID
Pros
- Cool app
Cons
- Charged for a toll because the driver got lost
Loss
$73
Preferred solution
Full refund
New Reviewer
Uber pass
Someone has turned on Uber pass in my account and you a debiting my account $27 and some change I want to stopped. I did not select what do I want Uber pass
User's recommendation: Stop debiting my checking account.
ID
Location
Atlanta, Georgia
Loss
$25
Preferred solution
Full refund
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