Unknown charge on my card

There was an unexpected charge for Uber pass on my bank account. Apparently when you sign up you are automatically checked for the uber pass. Be careful and make sure that no boxes are checked when you sign up.

User's recommendation: Make sure your husband is paying attention when he requests a ride.

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ID
#2854378 Review #2854378 is a subjective opinion of poster.
Location
Castle Rock, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account deactivated

my account is deactivated and I dont know what is the reason for it. I didnt use my Uber account for three months. All my documents are updated and not expired.

User's recommendation: I’ll recommend to friends.

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ID
#2846143 Review #2846143 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

Need an affirmation letter

I have no issues with Uber I will be starved back driving this month but I also need a second job Uber will be mine part-time job I just needed a confirmation reference letter from Uber other than that I have no problems whatsoever with Uber
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ID
#2845442 Review #2845442 is a subjective opinion of poster.
Location
Upper Marlboro, Maryland

I'm afraid I was a little harsh with the feedback because I didn't realize I was getting charged only$ 5.50 for canceled ride I saw later that the larger amount would be refunded.

It was done in error. I misunderstood the process. The driver was fine. My daughter was just upset because he would not let her use his phone. I told my daughter they might be a policy against it.

User's recommendation: They do a great job.

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ID
#2838637 Review #2838637 is a subjective opinion of poster.
Location
College Station, Texas
New Reviewer

I got charged 2 trips No ride

I took three trips a few days ago with Uber but I got charged two more trips I did not take so Uber charged me for trips I did not take

User's recommendation: Be aware of surcharges.

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ID
#2837231 Review #2837231 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund

Restart

Yes I am disable but I want to restart Uber app ,how much I will be pay for checkr and be good background, I really want help me ,I English so bad, call me please with interpreter please
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ID
#2834944 Review #2834944 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Don't get a text number

I cant get a text for a code from my cell phone. So I dont k ow what it is my phone number but I just always have one phone number
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ID
#2828160 Review #2828160 is a subjective opinion of poster.
Location
Salt Lake City, Utah

Dissatisfied

Ive logged my complaint of overcharging with Uber over 2 weeks ago, and I have received no communication from them whatsoever

User's recommendation: Do not use Uber.

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ID
#2818240 Review #2818240 is a subjective opinion of poster.
Location
Montreal, Quebec

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I don't have access to my old email address

I can't sign in my old email address I trying to put my new email address on file my new email address is jeremiahruffin42@***.com and new phone number is 706990****
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ID
#2817858 Review #2817858 is a subjective opinion of poster.
Pros
  • Call line useless
New Reviewer

I’m having absolutely no luck contacting a human being from Uber

I want to speak with someone. This is ridiculous I just added $30 to a brand new account I have created the money has already been loaded I would like to request a ride I do not have my drivers license on me this is an emergency I do not have a credit card on me but I need a ride now. Is absolutely unacceptable but I cannot call a one 800 number or helpline none of the options on your app and the Health location describe whats going on with me I need to speak to a person thihorrible
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ID
#2812314 Review #2812314 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My food order from taco bell never came

Uber - My food order from taco bell never came
Uber - My food order from taco bell never came
Update by user Aug 25, 2021

This is the now the second time this has happen and uber really needs to start hiring people they can trust with other people's food or might just needs their uber drivers to put a camera in their cars so thing like this can be recorded. My kids and I lost out last night from not receiving our food

Original review posted by user Aug 25, 2021
I never received my order from Taco Bell from 7815 Wise Avenue and I still was charged for the order that. My food was suppose to be here at 11:55 no one never showed up so that means your uber driver had free food last night and I want my refund back please. I was suppose to be feeding my 4 kids but I couldn't. I am very upset that I didn't receive my food.
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ID
#2810067 Review #2810067 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Efficient
  • Good app
Cons
  • Lack of care from customer support
Loss
$31
Preferred solution
Full refund

Rrwards

Sorry no complaint no not again. I just want a valid telephone number that's all Please and thank you No worries No complaints I swear.

User's recommendation: I've already done this b4.

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ID
#2808788 Review #2808788 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Payment done but ride not confirm

Uber - Payment done but ride not confirm
I have try to book my ride and I have choose payment mode with UPI. amount deducted from my account my ride is not booked yet. Transaction id is 123005****26. Kindly provide details and refund amount as soon as possible
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ID
#2791806 Review #2791806 is a subjective opinion of poster.
Loss
$9
Preferred solution
Full refund
New Reviewer

I have problem to log in

I got new number phon , and didn't update my number , so I can access to my account,so what should I do
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ID
#2785507 Review #2785507 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
solve my problem to access to my account
New Reviewer

I left my phone in the driver's Car 2 weeks ago. Still haven't heard anything.

So I left my cell phone in a driver whose name is Doug. He has a brown Hyundai Tucson. And we contacted him and I haven't heard anything back for 2 weeks. I would love to get his number if possible so I can call him and retrieve my phone.

User's recommendation: Don't forget to grab your phone.

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ID
#2785235 Review #2785235 is a subjective opinion of poster.
Pros
  • Real quick service
Cons
  • Hard as heck too contact
Loss
$300
Preferred solution
Deliver product or service ordered