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Verified Reviewer
New Reviewer

No response

I have emailed messaged uber about reactivateing my account and have no reply. Both 800 numbers take me to noone.
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ID
#3761508 Review #3761508 is a subjective opinion of poster.
Location
Deerfield, Ohio
Pros
  • Make it impossible to get help
Cons
  • Nee to put priority on client that is presently with them
Loss
$199
Preferred solution
I was charged 199.00 from a a surviving called Helpinsecond*Uber & they said they have no record of it.
New Reviewer

The this stuff you got to go through just ask one question about how much it'll be to go from 1.2 another that's all I want to know and I they still don't tell me

To find out a price of a trip from rolling Meadows to Grand Central station in Chicago that's all just one price just curious
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ID
#3761170 Review #3761170 is a subjective opinion of poster.
Location
Schaumburg, Illinois
New Reviewer

Driver cancel my ride

I dont know why the driver cancelled my trip while I was waiting for him. Not with my consent and my card was charged without refund made

User's recommendation: No cancellations without due process.

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ID
#3761062 Review #3761062 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$17
Preferred solution
Full refund
New Reviewer

Missing phone

Left phone in car, need to contact driver. Helppppp!!!hshshshsjskekwkwiwjshsbebehehshdhshshdhdhnsnsns
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ID
#3761039 Review #3761039 is a subjective opinion of poster.
Location
Grand Prairie, Texas
New Reviewer

Want my money back

I tried calling and calling the uber driving to give them instructions and they wouldn't answer my phone call or texts. It showed they got to the store then it made me ask for a new driver but I couldn't even choose one. So I canceled my order and it still took the money out of my account. Can you please give me a refund? Thank you. Have an amazing day!
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ID
#3761033 Review #3761033 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Loss
$11
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Charged 2 for food delivery

I ordered from Macdonalds. Food sent to my old address, I informed Uber I had moved but food left at old address. My credit card number had been changed so reordered with new address and new credit card. I just noticed I have been charged both times. This is ridiculous. I want a credit on one please

User's recommendation: Make it easier to change address.

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ID
#3760952 Review #3760952 is a subjective opinion of poster.
New Reviewer

A driver did not show up on time abs made me cancel the trip and I have been charged while it is not my fault!!!

A driver who is called AMADU supposed to pick me up in 5 minutes and he did not show up after 20 mins and after calling him and texting him a lot he said his phone is out of charged and made me cancel the trip and Uber has charged me for the trip. I want my money back since it was his fault not mine!!!

User's recommendation: Never use this driver again!!!

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ID
#3760778 Review #3760778 is a subjective opinion of poster.
Location
Centreville, Virginia
Loss
$14
Preferred solution
Full refund
New Reviewer

Need the three credits you charged for no ride

I waited at the Uber zone pick up. The Uber driver was lost, she did not know where the pick up was. In the meantime 25 other Ubers picked up clients where I waited. I canceled but you charged me three time over $700
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ID
#3760771 Review #3760771 is a subjective opinion of poster.
Location
Tomball, Texas
Loss
$70
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cancellation

I call ride twice but they charged me 16$snd15$ so I need refill thx so when I check my statement for my bank they charged me without riding me to my destinations so I call the driver and text him but in vain so I needed my money back to my account I knew I trust my campany to concelation so they charge me two times without riding thx
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ID
#3760556 Review #3760556 is a subjective opinion of poster.
Location
Everett, Massachusetts
Preferred solution
To my account
New Reviewer

Lack of cancel procedures

The computer system doesnt have a way to cancel rides. I had to pay for a ride and cancel fee due lack of the ability to cancel earlier I did spend a lot of time looking for cancel information
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ID
#3760488 Review #3760488 is a subjective opinion of poster.
Location
Des Moines, Iowa

Need to speak about charges

I have been charged four times for one ride and would like to get a full refund and I would also like a reply asap

User's recommendation: I don’t have one.

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ID
#3760170 Review #3760170 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Cons
  • Wrongfully charged

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Verified Reviewer
New Reviewer

Sachin.parappanavar@***.com

I have paid by cash but it is showing into the my application... Kindly do the needful Why because i and unable to book a next cab
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ID
#3760138 Review #3760138 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
New Reviewer

Driver canceled and uber won't support.

Driver pulled to my house and saw the destination and canceled... Uber will not call me back to discuss issue.

User's recommendation: Don't call.

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1 comment
#2211676

" discuss issue." What's to "discuss?" The ride probably wasn't worth the driver's time and probably would have been done at a loss. Expect this in the future and find a different way to get around.

ID
#3759693 Review #3759693 is a subjective opinion of poster.
Location
East Orange, New Jersey
Cons
  • Made me late for work
Loss
$30
Preferred solution
Price reduction

Have not had a response as yet

Please cancel my Uber driver app. I in advertently download it that app and error. I have been paying a monthly bill on my American Express card for this app. I have tried to reach your company so many times to have this app canceled.
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ID
#3759467 Review #3759467 is a subjective opinion of poster.
Location
Canoga Park, California

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Verified Reviewer
New Reviewer

Bad customer service, issue not resolved

Uber - Bad customer service, issue not resolved
They charged me triple for 10kms, Before trip it was showing 280 rs after the trip it was 1073 they charged me triple the amount I need my refund back for the trip, i use uber till this distance and it cost me 280 around but today it was too much
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ID
#3759332 Review #3759332 is a subjective opinion of poster.
Location
Gurugram, Haryana
Loss
$800
Preferred solution
Full refund