Unclaimed
Uber
Reviews and Complaints
5.7M
CLAIMED LOSSES
14.5K
TOTAL REVIEWS
520K
PAGE VIEWS
50
ISSUES RESOLVED
Uber Reviews
New Reviewer
।। ।।।
When I book my uber bike the amount is show 16.something rupees . When I reached my destination the amount was decrease. New amount was 34.something rupees, how
ID
Location
Lucknow, Uttar Pradesh
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCant work, u make $0
*** every single one of u you pieces of *** *** you, *** you, *** you, *** you, *** you, *** you, *** you
ID
Location
Chicago, Illinois
New Reviewer
Issue not resolved yet
I booked an auto through uber with the driver namely ajay the driver didn't come yo my place rather cancelled the ride at his end and afterwards i got a notice i need to pay cancellation charges for rupees 20.why should i pay the fine ? So withdraw the fine .
ID
Location
Noida, Uttar Pradesh
Preferred solution
Let the company propose a solution
New Reviewer
Missing items of orders and I am with little kids and also want to edit tip he doesn't deserve 20%
Update by user Nov 28, 2021
No one responded yet
Original review posted by user Nov 28, 2021
I am with little toddlers ordered food which came cold and was missing drink and bread. Awful customer service and inability to contact by phone or immediately User's recommendation: Pick up order yourself or only order directly from restaurants that do own delivery.
ID
Location
Enumclaw, Washington
Loss
$80
Preferred solution
Full refund
New Reviewer
UsI was very surprised at the recent service I experienced in California. First, the Uber drivers dont arrive when the app tells you they should arrive. It always takes longer so plan for an extra 15-20 minutes every time you request a driver. Some of the cars are...
View full review
ID
Location
Miami, Florida
New Reviewer
Driver tried to hit us with his Uber
I called police. I will contact my attorney Monday to pursue a law suit. Saturday November 27, 2022!!!!!!
User's recommendation: Beware you don't get run over by speeding drivers.
ID
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor GPS resolution causes problems
I have not heard anything back from Uber. The fact that the GPS location information is bad not only causes delays in being picked up but also generates waiting time charges for customers.
User's recommendation: Try Lyft or other competitors.
ID
Location
Newark, New Jersey
New Reviewer
Gift card
Scratch off came off can you please assist me in thatufufufiggogogogoglvkvlblvlblbvkvjcyrstss Fgh fhufuf6derufigovbguydsttjhfktjfhxnxncnxxnncncn m M8ja
ID
Location
Austin, Texas
Preferred solution
Fine my code
New Reviewer
My card was used unauthorized with your company for 13.20 please return and block my card from who ever is using it it happened today 11/27/2021
Unauthorized use of my credit card someone used my card today 11/27/2021 and got a ride from your company for the amount of 13.20 please return my money and block who ever that is using my card thank you my name is Athena Redding 410-622-**** I live in Savannah Georgia please get back in touch with me as soon as possible
ID
Loss
$13
Preferred solution
Full refund
New Reviewer
Me cobraron mucho en un vieje
mil vieje costaba 25 dollar y me an cobrado 52.70 eso es demasiado por eso yo había cancelado esta aplicación no es justo que digan precio y al final cobren otro
ID
Location
Washington, District Of Columbia
Unauthorized charges
I have unauthorized charges for September October and now November 2021, for U we passes that I did not order or sign up for that I CANNOT seem to get in contact with Uber about and it is really frustrating to have a customer service number and emails that no one seem to to be able to get through and more importantly it sends you all around with no end or help!! I havent been in contact for over 2 years never had a reason Tonya B
User's recommendation: Don’t sign up with Uber because you will never get anything resolved.
ID
Location
Revere, Massachusetts
New Reviewer
Seriously?!
Uber left me!! In the cold and freezing rain!! 1 minute, after confirming him dropping me back off. Is this what you and your company does?$
User's recommendation: Choose another!!!!!!!!!!
ID
Location
Chicago, Illinois
Loss
$5000
Preferred solution
Him fired!!
Gated community pickup concern
We were concerned the driver was unfamiliar with the gated community so tried to call days in advance of the arrangement for pickup without success since they don't have a number active to call. As a first time Uber rider it was confusing until we learned the driver would reach out when ready to come get us. The driver was excellent and our Uber experience was great.
User's recommendation: Great experience once you understand the protocol.
ID
Location
Portland, Oregon
Pros
- Great service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFraudulent charges on my debit card
Update by user Nov 27, 2021
I have never used this company and I never will. All this happened in the state of California and I live in the state of Pennsylvania.
Original review posted by user Nov 27, 2021
Someone used my debit card with your company. The total amount of charges are $301.47 . This was done in the state of California. Nobody had my card. They did not have permission to use the card and they did it without my knowledge. I need my money back please. The card numbers are as followed. 550759****995957. I'd like to thank your company for allowing this to happen to not only me but other consumers as well. This is not fair to those of us that work hard for our money and people are so darn lazy they just steal from others. This is absolutely appalling. I need this information for a police report and I also need a refund. Thank you Jennifer L. Bryant User's recommendation: File a suit against the company for not vetting the people who are doing this.
ID
Location
Ligonier, Pennsylvania
Cons
- Let people steal your identity and card info
Loss
$30147
Preferred solution
Full refund
New Reviewer
Charged a cancellation fee because driver refused to come pick me up from the correct location
Order my Uber to go to doctors appointment Uber arrived and I let the driver know what Room number I was in. Driver refused to acknowledge that I had notified her about my location and if she could come and pick me up from there. She just canceled the trip and I was charged the fee
User's recommendation: Call and speak to client before taking matters into your own hands.
ID
Location
Indian Trail, North Carolina
Loss
$27
Preferred solution
Full refund
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