New Reviewer

Refund

Uber - Refund
I paid for a ride then I had to cancel bc of the time of pick up . Then order it 10 min later . It was 11.90$ and it's been over a week now that I have not gottn my refund

User's recommendation: Treat me right and I'll always treat you right.

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ID
#3963444 Review #3963444 is a subjective opinion of poster.
Pros
  • Get my refund
Loss
$12
Preferred solution
Full refund
New Reviewer

I only received half my order

Uber - I only received half my order
After an hour of trying to contact customer service I was told I would not be refunded the full amount of the portion of my order that was not received. Why is the US customer service office based outside of the US while providing a caller ID that says its located in California. Horrible service every step of the way. Im going to eat my cold food now. Your company should be ashamed of itself.

User's recommendation: Go get the food yourself.

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ID
#3962618 Review #3962618 is a subjective opinion of poster.
New Reviewer

I was charged more than once my last trip.

Uber - I was charged more than once my last trip.
Uber - I was charged more than once my last trip.
Uber - I was charged more than once my last trip.
டரவரம எனகடட 730.00(gpay) சரஜ பணணடடர. எனனடய Amazon wallet um பணம எடததடடஙக 964.64 ரபய எடதத இரககஙக Driver name :muthu selvam Phone number: 733900****
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ID
#3962601 Review #3962601 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Uber auto driver misbehave d

I had booked an auto n waited it kept extending time 15 minutes 19 minutes n all...it was just 2 minutes way n after 45 minutes u have charged me...v bad service ever
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ID
#3962443 Review #3962443 is a subjective opinion of poster.
Preferred solution
Plzzzz call

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Verified Reviewer
New Reviewer

Need to refill Rx

Uber - Need to refill Rx
My credit card was declined. This issue was because my account was compromised by another unknown entity. The card has replaced with a new account number and a new card issued. The product I think has made a positive me better. Want to continue another 2-3 months.

User's recommendation: Try the product for atleast 2 months to see the benefits.

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ID
#3961883 Review #3961883 is a subjective opinion of poster.
Location
Georgetown, South Carolina

Complaintt

Have paid all my uber fair by cash after every individual rides however there is showing some pending amount due to which I am unable to book another ride from uber.

User's recommendation: Never use uber.

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ID
#3961398 Review #3961398 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

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New Reviewer

ACCOUNT BLOCK

my account was coustmer care say to me you have a one case but case in my same name but person diffrent address difftrent father name diffrent you u block me ..surjit name is so many in the world .not only one
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ID
#3961197 Review #3961197 is a subjective opinion of poster.
Location
Rupnagar, Punjab

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New Reviewer

Driver threatened and abused a lot

Share details: Sorry to say you uber as I'm your oldest one user of uber as u can see my status but unfortunately on 14 of sep i book a cab and driver accept my request and ask me to cancel the ride as I don't cancel he had abused me on phone and message I had a screen...
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ID
#3961136 Review #3961136 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat

I want change my vehicle number

Uber - I want change my vehicle number
Hi Uber team, I want to change my vehicle number it wrong mentioned please help me for change vehicle number my correct vehicle number it's Dl3sdp9559 kindly mention this.
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ID
#3961060 Review #3961060 is a subjective opinion of poster.
Location
Delhi, Delhi

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Verified Reviewer
New Reviewer

Cant update my phone number on Uber app

I dont know what else to tell you other than you guys need to correct this and only way it could be corrected because I sent you both files with my phone number to the app took a picture of the system settings and youre still asking me for more information so I dont know what to tell you other than you need to call me that way you can see the phone number is mine I cannot believe I got to go through all of this just to prove who I am

User's recommendation: Yes I still would recommend.

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ID
#3959877 Review #3959877 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Pros
  • Great company customer control is a little crazy
Preferred solution
I would like to have a full refund for one of the trips Uber charged me twice in the same day for the same trip
New Reviewer

Temporary authorization holds

I have 3 fares that still have holds on them. I cannot reach anyone to get some help. The help menu is not helpful and tried calling the customer service #. It's just a recorded message and then it disconnects me.
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ID
#3959446 Review #3959446 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Convenient
Cons
  • Holds on account
Loss
$60
Preferred solution
The temporary authorization holds reversed.

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Verified Reviewer
New Reviewer

Charged for Driver cancel ride

Uber - Charged for Driver cancel ride
Tried to order an Uber, the driver cancelled the trip. I just noticed that they charged me $10. For What? Searched all around the app to contact someone and there is no option to actually speak to someone. After perusing the internet finally found a phone number. Called, got transferred 3 different times. The last guy finally told me they only have driver support not rider support and hung up on me. Are you *** kidding me?!? I will NEVER use Uber or Uber eats ever again. A billion dollar company and you don't have a customer chat or support? This is outrageous.

User's recommendation: Don't ever use UBER.

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ID
#3958761 Review #3958761 is a subjective opinion of poster.
Pros
  • Supporting drivers
Cons
  • Everything else
Loss
$10
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Zero customer service and no customer support contact information

Uber - Zero customer service and no customer support contact information
Uber - Zero customer service and no customer support contact information
Today I booked an Uber for my work in the morning at 10:20, my pick up from home was 434, swaraswati kunj-1,sector 53, Gurgaon and drop was at The DLF Crest sector- 54,Gurgaon which showed my fare as 135.00 INR Rupees only HOWEVER when my ride ended it charged me 585.00 IN Rupees also showed my pick up from T3 Airport Delhi. Now when I've complained to Uber I haven't got any revert from them yet also no customer support number is there to be contacted in case of any emergency situations. Even at the time of an accident or Rape you aren't going to be reachable

User's recommendation: Don’t ever book an Uber.

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ID
#3958498 Review #3958498 is a subjective opinion of poster.
Location
Delhi, Delhi
Preferred solution
Full refund
New Reviewer

I am asked to pay even after i paid

Yesterday when I was coming to Gomtinagar Lucknow from Alambagh my bill was rs239 which I paid through Google pay.But payment is still showing pendingDont ride through Uber
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ID
#3957180 Review #3957180 is a subjective opinion of poster.
Location
Lucknow, Uttar Pradesh

Incorrect charges

I've called three times about an order that was missing an entire entree. I was not given a replacement nor a refund. It's been weeks now and they STILL haven't refunded me for that meal. Absolutely ridiculous!
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ID
#3956512 Review #3956512 is a subjective opinion of poster.
Location
Boise, Idaho