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Verified Reviewer
New Reviewer

Taking of extra fare

I had booked an uber auto for INR 170. But INR 204 was deducted from my paytm wallet without my consent.

User's recommendation: Do not link paytm wallet with any third party app.

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ID
#3767418 Review #3767418 is a subjective opinion of poster.
Pros
  • Can book through app
Cons
  • Overcharge
  • Contact number
Preferred solution
Apology

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Verified Reviewer
New Reviewer

You guys are holding 122 dollars of my money

I was charged 122 dollars for rides I was trying to get it was taking so long to find a driver so I would back out and start again not knowing I was getting charged and money taken out of my account every time I want my money back you have no right to keep it when I never got the rides

User's recommendation: Watch really close when you use uber.

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ID
#3767327 Review #3767327 is a subjective opinion of poster.
Location
Maryland Heights, Missouri
Loss
$122
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Food not delivered but says it was

Says she delivered it and none to be found outside my door . Please call me I have perishable items. Her name is Caroline
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ID
#3767304 Review #3767304 is a subjective opinion of poster.
Loss
$97
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Cannot talk to an agent about an issue not covered by their help/support

Update by user Aug 15, 2022

I just got yet ANOTHER email from Uber telling me I have a credit of $1208MX & to use it - I also got a response from uber stating that the credit is too old for me to get credit!! SAY WHAT?!?!

at this point I am in touch with my US congressman to intervene. It is not...

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ID
#3767212 Review #3767212 is a subjective opinion of poster.
Location
Puerto Vallarta, Jalisco
Cons
  • Need to speak to representative but cannot
Loss
$1205
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Being charged $5.75 when ishould not have been charged

I called an uber to 8564 Chesapeake Blvd on 9th July and the driver cancelled when he should not have because he is saying that he cancelled because he waited 5mins which was a big fat lie. when he never came to the right entrance i was directing him when he cancelled...
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ID
#3767041 Review #3767041 is a subjective opinion of poster.
Location
Aston Mills, Pennsylvania

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I were charge $13.71, a cancellation fee of $5.64

Uber - I were charge $13.71, a cancellation fee of $5.64
Update by user Jul 16, 2022

It’s on going, and if this is not resolve by Monday I will be taking this further. I were told of a similar situation by someone I know.

Update by user Jul 16, 2022

I send a print screen of the activity from bank statement, and to no available they take time to check to see they mistake and did no correct the issues. They need intelligent people or train them properly to do their job.

Update by user Jul 16, 2022

It has not been resolved.

Original review posted by user Jul 16, 2022
Received an answer that the calculations were reverse. No, and I want this to be further investigated

User's recommendation: Check your bank statement when dealing with Uber.

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ID
#3766886 Review #3766886 is a subjective opinion of poster.
Location
Brampton, Ontario
Product
Uber Debit Card
Pros
  • Some reliable drivers
Cons
  • I cannot get a human being to talk to it is outrageous
Loss
$27
Preferred solution
Full refund

Not happy

I brought a Uber gift card so my son to get to work. He 17 and doesnt have a id yet and it would confirm him but everytime he tried it still removed money from the card so yall got paid for nothing and Im out of $40 bucks

User's recommendation: Not take money when not giving a ride.

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ID
#3766732 Review #3766732 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Terrible service

I contacted you all on a Emergency. My dad was missing and the Last place was seen in the Uber drivers car. When I finally spoke to someone about it after going through some much hassle the Representative said someone would call, but never did. Finally got email that made nonsense. I definitely will never use this services or recommend it. I use to drive for you a few years back and forgot how terrible it was then.
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ID
#3766543 Review #3766543 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Let the company propose a solution
New Reviewer

Transfer from po won't give me back my moneystmates

Uber - Transfer from po won't give me back my moneystmates
I ordered from you guys yesterday I went to check out and it went through when the delivery guy got all the way to the restaurant he noticed that he wasn't getting a tip so he canceled the order I didn't have enough money on my car to give him a tip so when he got here...
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ID
#3766168 Review #3766168 is a subjective opinion of poster.
Loss
$34
Preferred solution
I want my money back today cuz your company canceled it not me I'm not willing to wait cuz when you wanted your money you have my money on hold my bank said it's not even going into my account they don't see it. That is you guys holding my money
New Reviewer

Money back

Cheating ,when I rode on ,they show me $8:49 and they charged me $15 and some cents. This is not good you're cheating with me This is not my fault , He is new driver, he go to long way , please return my extra money back.
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ID
#3766078 Review #3766078 is a subjective opinion of poster.
Location
Westminster, Maryland
Preferred solution
Let the company propose a solution

Extara charge in my trip 251

Uber - Extara charge in my trip 251
My help my trip is 329.and driver 591 thane to lokmaniy Tilak terminals plises hel to you send my risesan
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ID
#3765989 Review #3765989 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

Payment issue

I have cashed the payment but my payment is showing debit in the application.I have cashed the payment but my payment is showing debit in the application.
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ID
#3765844 Review #3765844 is a subjective opinion of poster.
Location
Al Salmiyah, Hawalli
Loss
$192
Preferred solution
Full refund
New Reviewer

I can’t give you less than one star because it isn’t available. I’ve been charged three times for one trip and there’s no one available to give me a refund

I was charged three times for one trip. Your customer support is non existent and terrible. This is the worst experience Ive ever had with any company in my sixty years of life.

User's recommendation: Never.

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ID
#3765755 Review #3765755 is a subjective opinion of poster.
Loss
$85
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

About driver's rude behaviour

Driver behaviour is so rude he refused to drop in the destination...pls take necessary action...I want cancellation fee
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1 comment
#2212886

Just because you did not get your way, does not make one rude.

ID
#3765565 Review #3765565 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Because you you take unnecessary funds out of my account

You gave me this ride is on us and then you charged me 10$ for the ride from my home 123 le arta drive Henderson no 89074 please return my 10$

User's recommendation: I don’t want to be customer any more.

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ID
#3765062 Review #3765062 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$10
Preferred solution
Full refund