Add on charges

Notice usual drives to work adding in long pick up fees!

User's recommendation: Beware.

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ID
#2058468 Review #2058468 is a subjective opinion of poster.
Location
Palm Beach Gardens, Florida
New Reviewer

Complaint on driver

Uber - Complaint on driver
Uber - Complaint on driver
Uber - Complaint on driver
Uber - Complaint on driver
Uber - Complaint on driver
Uber - Complaint on driver
It's not fair that we get charged one thing and then almost double the price the next time and we are going to the same address. Please explain
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ID
#2057750 Review #2057750 is a subjective opinion of poster.
Cons
  • Over charging
  • Almost impossible to talk to an uber representative
  • No help available on-line or by phone
Preferred solution
B,C,D,E and our the extra that yall took back on my card

Charged twice for two separate rides

Uber - Charged twice for two separate rides
Uber - Charged twice for two separate rides
Uber - Charged twice for two separate rides
Uber - Charged twice for two separate rides
Uber - Charged twice for two separate rides
No one has contacted me regarding the double charges I just want my money back!!!!!
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ID
#2054702 Review #2054702 is a subjective opinion of poster.
Location
South Holland, Illinois
New Reviewer

My payment aren't working

Would like to reload my payment on Uber ride but the choice was lost or cannot choice which I have to pay?
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ID
#2053451 Review #2053451 is a subjective opinion of poster.
Loss
$46
Preferred solution
no selection how to reload Payment
New Reviewer

Money taken out of account

Uber - Money taken out of account
I was charged for a ride that was not even processed. I open the app and paid $9.41 for a ride that never processed. Only for my second ride to get canceled. The money was taken out of my account for the first ride. I would like my money please and thank you since I never had that ride processed. I had to pay an accidental $7.95 for a ride to actually show up.
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ID
#2052976 Review #2052976 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Overcharged 3 times my card
Cons
  • No way to contact anyone over phone
Loss
$17
Preferred solution
Full refund
New Reviewer

Yall keep trying to change my card

I took a ride from oakely to Oakland yall change me 61 dollars it came right off my card. Then when my driver dropped me off yall tried to change me 51 dollars. Every day after July 6 yall keep trying to change my card they charge me ever time you try to change my card. What the *** is going on
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ID
#2051298 Review #2051298 is a subjective opinion of poster.
Product
Uber Mobile Application
Pros
  • Non right now that was all i had
  • Cheaper than a taxi
  • Cobro
Cons
  • Need to talk to live person
Preferred solution
Let the company propose a solution
New Reviewer

Complaint against driver and uber

Call me. Brian Talley . 727-207-****
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ID
#2047007 Review #2047007 is a subjective opinion of poster.
Preferred solution
I was almost homo due to one of your drivers
New Reviewer

Payment gift card isn't working

Trying to order a ride with a prepaid gift card and it's not letting me I want it to be to happen now
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ID
#2043475 Review #2043475 is a subjective opinion of poster.
Product
Uber Mobile Application
Cons
  • No real customer service
  • No customer service help
Preferred solution
Having the payment that I have credit with already working right I'm trying to order right now

Unhappy customer

On Wednesday July 8, 2020 I put in for a ride a few minutes I had to cancel my ride. I was charged a service fee. Later I checked my checking account and I was charged $11.00 and $13.68 for rides I did not take. I find that very unfair. I would like the money put back in to my account. if it is not put back I will have to take action.
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ID
#2043225 Review #2043225 is a subjective opinion of poster.
Location
Canton, Massachusetts

My ride

My Ride Never Came Been Waiting For Hour And Half Who Suppose To Pick Me Up
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ID
#2041988 Review #2041988 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Uber Taxi Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Uber cash not working

Uber cash won't work called support and got hung up on
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ID
#2041787 Review #2041787 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Convenience of uber
Cons
  • Drivers dont speak english
Preferred solution
Let the company propose a solution
New Reviewer

They over charged my bill three times

Husband was changed 4 times the amount quoted. Please cl him He is VERY UNHAPPY (559) 709-****

User's recommendation: Not if this doesn't get taken care of.

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ID
#2040869 Review #2040869 is a subjective opinion of poster.
Location
Fresno, California
New Reviewer

Someone took my ride

i recently had been hacked by a stalker who up tainted my work address who knew that me not having a vehicle caused me to uber home from learning my routine and work schedule the stalker proceeded to take my uber ride home on june 10, 2020 to up tain my home address

User's recommendation: pay attention.

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ID
#2034952 Review #2034952 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Mostly great service
Cons
  • Different charges for the same route during the same times
Preferred solution
Full refund

Overcharging

There was no reason for a sanitation charge to begin with. And it continues to recharge me on a daily basis plus an extra forty six or $0.56 for something I have no clue what it is I want it to stop now
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ID
#2033102 Review #2033102 is a subjective opinion of poster.
Location
Cincinnati, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can’t open Uber

Good morning my name:Mathias fan fan I need help because ican’t wock king fro my Uber app
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ID
#2032920 Review #2032920 is a subjective opinion of poster.
Preferred solution
Ican’t driving my app not working