Uber Reviews

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New Reviewer

My drop off time was incorrect and I missed my flight

I missed a flight due to and incorrect drop off time
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ID
#2224129 Review #2224129 is a subjective opinion of poster.
Loss
$139
Preferred solution
Let the company propose a solution
New Reviewer

My keys

Left them in Uber car !!

User's recommendation: Return them !!

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ID
#2224094 Review #2224094 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Pros
  • I need to talk to customers
Cons
  • Response is canned and not individualized to specific issues
Loss
$1
Preferred solution
Return them
New Reviewer

Pissed

Tried to order food, at first my husbands card got declined, then we used mine, order didnt go through but we both got charged $24.99 for nothing! (Twice!!) so this freaking company is fckng corrupt!!! We tried reaching out for help but they representatives are clueless or just naturally imbecile!! Angry

User's recommendation: DO NOT USE UBER!!

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ID
#2224092 Review #2224092 is a subjective opinion of poster.
Loss
$75
Preferred solution
Full refund

Activate my account

Nothing happened I am a Uber driver who had his account deactivated over a rider lie. So now I am wasting time trying to get talk to someone that not in a call center. I need someone in HQ, not India.

User's recommendation: Use lyft.

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ID
#2223979 Review #2223979 is a subjective opinion of poster.
Location
Binghamton, New York
Product
Uber Account

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Verified Reviewer
New Reviewer

Customer Service Phone Number Disconnected or Wrong on Pissed Consumer

I have been hunting for a way to contact Uber because their contact page is worthless for my issue. My phone number has changed and when I tried to log in on the app it wants to verify using SMS to an old phone number and wants to verify an old credit card. I can't get into the account to properly edit these things.Wri

User's recommendation: Write all your stuff down because they'll ask you this stupid stuff years later.

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ID
#2223914 Review #2223914 is a subjective opinion of poster.
Preferred solution
I want to be able to get into my account without the hassle so I can fix these things and then try Uber Eats

Customer mess up my car

Customer vomited in my car That I was driving to his home. Regardless, sharmarke. Thank you
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ID
#2223912 Review #2223912 is a subjective opinion of poster.
Location
Naperville, Illinois
New Reviewer

I can't get Uber to work for .y gift card

I just can't get my gift card to work my wife abd kids are stranded I'm about to go off
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ID
#2223861 Review #2223861 is a subjective opinion of poster.
Product
Uber Gift Card
Preferred solution
Price reduction
New Reviewer

I have a miscellaneous $250 pending charge on my account

Uber - I have a miscellaneous $250 pending charge on my account
I dont even have a ride that would inquire a $250 charge! Please help its a pending charge on my account
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ID
#2223819 Review #2223819 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund
New Reviewer

Never authorized transaction

Uber - Never authorized transaction
My credit card was use without my authorization.

User's recommendation: Contact credit card owner for verification.

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ID
#2223790 Review #2223790 is a subjective opinion of poster.
Pros
  • No comments
Preferred solution
Cancel this account and my credit card to be remove from your system
New Reviewer

Refund needed

I was charged for an Uber pass and I do not know what that is or what it entails. In addition to that it is impossible to reach Uber through a customer support line.
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ID
#2223617 Review #2223617 is a subjective opinion of poster.
Service
Uber Customer Care
Pros
  • Some hard working kind drivers drive
Cons
  • Just want to speak to someone
  • Drivers and riders customer service is a joke
Loss
$25
Preferred solution
Full refund
New Reviewer

Driver stealing

A Zoltan Uber driver with NYS tag HFT1223 a light blue van, dropped customers off to our pick your own farm and stole apples on his way out.
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ID
#2223581 Review #2223581 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Loss
$25
Preferred solution
Let the company propose a solution
New Reviewer

My account don't work I to speak with a representative

I cant get into my account
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ID
#2223561 Review #2223561 is a subjective opinion of poster.
Product
Uber Driver Mobile Application
Cons
  • Needs customer support
Preferred solution
I want to continue working with uber
New Reviewer

For the payment issues

Uber subscription charging from Feb and I havent authorized or accepted it to deduct.
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ID
#2223514 Review #2223514 is a subjective opinion of poster.
Loss
$225
Preferred solution
Full refund
New Reviewer

I need my refund

I just booked a ride and they took money off my card Right away and now I don't need theses services So how soon will they be putting my money back on my card because I cancelled this ride.
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ID
#2223405 Review #2223405 is a subjective opinion of poster.
Product
Uber Debit Card
Preferred solution
Full refund
New Reviewer

Taking money

I want to stop using Uber . I dont want to be charged $24.99 every month. Please refund the money to my back account and cancel my subscription
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ID
#2223392 Review #2223392 is a subjective opinion of poster.
Location
College Park, Maryland
Product
Uber Subscription
Cons
  • Bad communication regarding money
Loss
$25
Preferred solution
Full refund