Emade E

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Verified Reviewer

Need a car to work with please

I have no issue with my car, but need help if l can get a car to work and pay monthly or by weekly. Let me know what I should do or documents l should send. I leave In Laurel, Maryland's. If l need to come to the office please let me know
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Pros:
  • I am over partner
Cons:
  • I am a customer needing a

Preferred solution: A car to work

Anonymous
map-marker Scarborough, Ontario

Rider fare

Not yet resolved Additional money still on hold No body called over phone inspite of many requests fedup
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Demetria Ocd

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Verified Reviewer
| map-marker Surrey, British Columbia

Disputed charges to my bank card

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They resolved my issue via email Mrs. Deepika is best She replied to my complaint in help section very quickly and resolved my problem. I think she is the best customer service provider I ever had
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User's recommendation: Always

Epifanio R Xmr

I have problems with my cupons

Uber - I have problems with my cupons
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Whenever I order the cupon it Doesnt apply I already chat online and no body can help me and Im tired On this situation and I pay Uber one its not fair for me
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Preferred solution: The you guys fixed the situation

Anonymous
map-marker Johannesburg, Gauteng

Refund needed

Stop *** sending me emails, you also don't have any help. The thing you know is to just popping emails as if you are doing something to help me regarding Uber issue. This is my last warning pissed consumer stay your *** *** away from me
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Anonymous
map-marker New York, New York

Over charges

The driver in question got lost. When realized I was aware that he got lost he then tried to stop the ride. Before you knew it I was over charged. I specifically asked him if the charges will go up he said no. I want my money back please am not happy that was very dishonest.
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Shirley A Gqa

My Uber did not pick me up

Do not charge me for this NON ride. Your driver didnt show up and wont answer phone or respond to message.
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Loss:
$10

Preferred solution: Full refund

Diana N Zdt

Charged 5 times for one ride

I need immediate assistance for multiple charges and no ride placed on the app Please call me right way!
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Loss:
$319

Preferred solution: Full refund

Alieu J Ilq

Lost item

We lost our travel luggage and were leaving tonight at 12:00am please help us return the luggage back to royal continental suites business bay.
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Pros:
  • Safe trips
Cons:
  • Long time to retrieve lost item

Preferred solution: Deliver product or service ordered

Yailyn Htv

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Verified Reviewer
| map-marker Jacksonville, Florida

Involved in a car wreck with a Uber driver

He didnt want to give us any information on him like Insurance and ID he said he dont have to give it to us I was welling to give him all my information I dont think that was right he treated us so bad
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Barbara T Mtz

Unauthorized charges

Card was charged unauthorized and no one will contact me. I have tried and tried to contact someone.
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Loss:
$10
Cons:
  • Unauthorized charge

Preferred solution: Full refund

Donna S Abb

Unknown charges on my account

Need clear my account I and stop the money over over harve I had paid each time when services were rendered with my netspend visa card
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Preferred solution: The account cleared and stop trying to charge me for a payment chat I already paid clear account trying to re harge ny accoubt 47.

Ben Yzs

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Verified Reviewer
| map-marker New York, New York

Disrespectable Customer

I watched a Youtube video of a rider by the name of Quentin McDowell from Atlanta GA. He is constantly berating uber drivers and needs to be banned permanently. No one should have to take this kind of abuse from someone that is in need a a ride. He has done this on several occasion for views and likes on Instagram. His Name on Instagram in ExclusiveDaTruth
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User's recommendation: start banning the customers. Uber rides are a Privilege NOT a Right.

Leonel M Xnj

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Verified Reviewer

Charged twice

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I was charged twice yesterday for one ride only I am trying to contact someone from Uber customer support, but no one answers
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Loss:
$16

Preferred solution: Full refund

Resolved
Hernan Jay R

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Verified Reviewer

Resolved: I am still waiting on my refund . I was overcharged by a driver .60 dollar cab drive became 210 dollars

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Updated by user Dec 22, 2023

Company fixed the issue and I have been provided with apology. I contacted them a few times .

Original review Dec 06, 2023
To solve the issue for being overcharged . Uber customer service took care of it right away .I was left without any real solutions from your service .
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Loss:
$210
Pros:
  • Always usually good
Cons:
  • Refund is taking longer then expected

Preferred solution: Full refund

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