
Uber
Reviews and Complaints
Uber Reviews
Confirming a ride
Very frustrating not to be able to contact customer service to confirm ride
- Need a direct phone number to reach customer service
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Verified Reviewer New ReviewerDriver ne mujse cash payment bhi liya aur app me due payment show hua
Was charged twice
User's recommendation: Make sure you are not charged twice.
Payment
Just need help to get started, but no one will help me merge or get into the first account I made over a year ago
- Havent found any yet
- No help
I have charged extra by the driver
- Over charging
- Yall need to give me my money back
Double payment made to driver
User's recommendation: Driver should check not to get double payment from same customer.
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Verified Reviewer New ReviewerTrouble booking
User's recommendation: I have no idea how to fix the issue.
Not mad
Trying all day to reach Uber because of phone left in car
User's recommendation: Don’t plan on getting assistance if u have a problem.
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Verified Reviewer New ReviewerResolved: Falsely charged cancellation fee
Company fixed the issue and I have been provided with full refund. After navigating through customer support obstacles p, I was able to dispute the cancellation fee. and was given full refund..
User's recommendation: Beware of cancellation for driver errors.
File complaint
User's recommendation: Make sure driver knows where they are going.
Problem with the account
Uber Resolved The Problem and Refunded the Money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLost item want to talk to a customer care
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It's a good thing I was not scheduled for my surgery on that day I would have called to get there for that. I never had any problems before this day 11/29 I use Uber for all my appts. This is just as important Fix the website