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Verified Reviewer
New Reviewer

Left me and did not pick me back up

Had to call another Uber he did that same. I was told they would wait this is how I have been using Uber
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ID
#3566749 Review #3566749 is a subjective opinion of poster.
Location
Merrifield, Virginia
Pros
  • He dropped me off and left
Cons
  • Im afraid of these taxi service
  • Did not wait 10 mins wait for wat i had to do
Loss
$25
Preferred solution
Full refund
New Reviewer

Forget my password or id

Nothing responseSad Nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
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ID
#3564051 Review #3564051 is a subjective opinion of poster.
Location
Kolkata, West Bengal

Extra payment

I have paid extra money Rs. 768 to Uber driver to my last trip...on 12/04/2021 I used to drive Uber service that time I couldn't pay thourgh google pay so i paid cash to driver and again I have paid extra double charge to next Uber driver... Please solve my issue otherwise I'll take severe action for this
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ID
#3563225 Review #3563225 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
New Reviewer

Paid in cash to driver

On 12/04/2021 i used to drive Uber service that time i couldn't pay my charge through google pay so, i paid cash to driver... And last time payment I have paid double charge Rs. 922 ... So please refund my money immediately otherwise I'll take severe action for this issue
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ID
#3563186 Review #3563186 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

I hate uber…

Yall need to fix this. No way it went from $30 to $50. I want my money back. And if yall charged me of that dumb *** driver MISSED THE EXIT that aint got *** to do with me i just want my money and for yall to stop over charging me cause im pissed now. I dont wanna have to embarrass yall PUBLICLY cause fall stealing at this point
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ID
#3562799 Review #3562799 is a subjective opinion of poster.
Location
New Albany, Ohio
New Reviewer

My pick driver went to a wrong place

My driver went to the wrong building I Text Him he did not respond he took my money and left me stranded
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ID
#3562567 Review #3562567 is a subjective opinion of poster.
Location
Providence, Rhode Island

Cancel ride reschedule

I downloaded the app as a new customer. Followed the prompts to register with my personal data and credit card information. Then used the scrolling calendar to schedule an Uber for the next day. Hit the confirm option. Was sent a message that Susan would be arriving in 10 minutes. Called her & canceled. Tried to reschedule. Message said Carlos would be arriving in 7 minutes. Called & canceled. Then got charged a cancellation fee! Im not happy!

User's recommendation: Not sure… maybe charge a fee if it’s not canceled within 30 seconds!!!!

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ID
#3561855 Review #3561855 is a subjective opinion of poster.
Location
Willoughby, Ohio

High fare

I need to talk to the customer care. I booked a Uber cab from okhla industrial area to Vasundhara enclave New Delhi. The GPS showed kalandi kunj route. In which I had to pay 2 taxes once entering to noida and second getting out of noida. While my pick and drop are for new Delhi. It's insane. When I told the cab driver to change the route he didn't agree and I ended paying Rs 127. Now when I booked the second cab same problem but had to accept the ride as I was getting late to reach. Please help
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ID
#3561057 Review #3561057 is a subjective opinion of poster.
Location
Noida, Uttar Pradesh
New Reviewer

I did not get ANY HELP

No answer. Ridiculous . Im on a business trip and need an Uber ride. Ive had the Uber App for years but need to upload a new payment method but it will not allow. Im done with Uber. Going to get Lyft
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ID
#3560967 Review #3560967 is a subjective opinion of poster.
Location
Kenner, Louisiana
Preferred solution
I would like to upload on my Uber app a new payment method but the page is blank.
New Reviewer

Bill issue

Call me asap, my payment in bill is still showing pending as of now. Call me on this number and resole it 700202****
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ID
#3560556 Review #3560556 is a subjective opinion of poster.
Location
Pune, Maharashtra
Pros
  • Formula
Cons
  • Make it difficult for you to make a payment
Loss
$810
Preferred solution
Ride not completed

Missing items

Uber - Missing items
I did order from Uber eats unfortunately cold food and missing items there. Call to restaurant they said its not there fault they received everyday these type of complaints. My food is missing from the box

User's recommendation: Never use Uber eat plz.

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ID
#3560117 Review #3560117 is a subjective opinion of poster.
Location
Surrey, British Columbia

Driver fraud

Uber - Driver fraud
I traveled from cab and it was cash trip i paid driver 500 bucks and in return he gave me 110 bucks change and after that i am seeing the charges to pay which i have already paid and want that driver contact number and my money to be removed from my app

User's recommendation: Please make something for this loophole that any of costumers do not suffer from this problem.

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ID
#3559937 Review #3559937 is a subjective opinion of poster.
Location
Indore, Madhya Pradesh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No clarity

The App as well as the website are not user friendly. Why can you provide a email address for queries
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ID
#3558189 Review #3558189 is a subjective opinion of poster.
Pros
  • Nil
Cons
  • Nil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cannot call the helpline phone number

Need to ascertain the cost I would like to hire a Uber Vehicle for a long trip.to SURAT Gujarat halting at 6 or 8 locations and return to mumbai. The duration could be 16 hours
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ID
#3558097 Review #3558097 is a subjective opinion of poster.
Pros
  • Nil
Preferred solution
Cost for a proposed trip
New Reviewer

Impossible to get help

I cant update my payment info! It wont work in my wallet. How hard should this be? What jerks your are that you even mandate how long my complaint is

User's recommendation: Lyft?

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ID
#3557941 Review #3557941 is a subjective opinion of poster.
Location
New York, New York