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UBER - Unemployment

1.3
Details
I requested a ride to work first driver was 15 minutes away 15 minutes later i have a new driver that was 15 minutes away. Then he was a complete jerk he was dirty his car sound like it was falling apart car was dirty and he kept saying im in no hurry after i told him my first driver cancel on me he was moving around like a junky coming off *** uber is the worst by far late to work thanks to uber might get let go this is a new job the price was higher than i pay with Lyft and uber gave a discount i will NEVER ride uber NEVER....
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Review
#1674698 Review #1674698 is a subjective opinion of poster.
Service
Uber Taxi Service
Pros
  • I use to love my uber drivers before this
Cons
  • Can not rely on scheduled ride servive
  • People with developmental disabilities
  • No customer service
Reason of review
Pricing issue
Loss
$15
Preferred solution
Full refund
Tags
  • Uber Danger

UBER - Her app messed up. I guess

1.0
Details
UBER - Her app messed up. I guess
UBER - Her app messed up. I guess
I ordered a ride about 1:40 About 2:00 I noticed it aays the same eta as when i ordered the car. So i text my driver only to find out i needed to order another ride. Now i feel like i need to contact my driver and confirm they are on their way. This has caused a fight between my boyfriend and i. So frustrating then i ordered a differant car only to find out my bf is freaking out so i'm forced to cancell my ride only to be charged $5!
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Review
#1673472 Review #1673472 is a subjective opinion of poster.
Service
Uber Taxi Service
Pros
  • Convenience of uber
Cons
  • No customer service
  • Never got picked up
Reason of review
I confirm my ride in about 20 minutes later I text her because my app still said the same time of arrival for her to pick me up she said her Uber app froze for me to order another ride flash car I did that only to find out my boyfriend's friend is pissed
Preferred solution
Let the company propose a solution
Tags
  • Unreliable Scheduling Tool

UBER - Pure pieces of crap

1.0
Details
Uber is not a company I would refer to anyone . distasteful customer service from Uber , distasteful everything .there is truthfully Nothing good at all about Uber .I would advise people sign up for door dash.postmates or grub hub ,whatever you do leave Uber alone .
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Review
#1672735 Review #1672735 is a subjective opinion of poster.
Pros
  • Angry
Cons
  • Everything you can think of
Reason of review
Poor customer service
Loss
$700
Preferred solution
Reactivate my Uber eats account

UBER - Horrible company to work for

1.0
Details
My personal opinion is uber needs to be shut down permanently.they are no good to anyone at all.uber has taken pretty much of all our bonuses .uber is greedy as all *** .uber is even taking some of are tip money .uber honestly just needs to be put out of business
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Review
#1671723 Review #1671723 is a subjective opinion of poster.
Cons
  • Uber is absoutely no good to anyone

UBER in Fort Worth, Texas - HORRIBLE

1.0
Details
THE WEBSITE IS SO MISLEADING IT SHOULD BE REMOVED
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Review
#1671722 Review #1671722 is a subjective opinion of poster.

UBER in Montreal, Quebec - Cancel subscription

i Just want to cance my subscription and seems to be very complicate to do it, just cant log into my account" I dont use uber so i want to cancel and i dont want you to take 20$ each month anymore please help
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Review
#1668585 Review #1668585 is a subjective opinion of poster.
1.0
Details
1. Someone hacked into my Uber account in October 2018 and a few days after made a fraudulent trip in US (I am Swedish and was at home in Stockholm at the time) and swiped $269.87 from my bank account 2. I reported it to Uber Support and to PayPal (my card was linked...
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Review
#1667464 Review #1667464 is a subjective opinion of poster.
Service
Uber Taxi Service
Cons
  • Uber support deliberately delays and makes handling difficult
Reason of review
Return, Exchange or Cancellation Policy
Loss
$101
Preferred solution
Full refund
Tags
  • Bad Uber Support

UBER - Beware of undisclosed fees

Uber now charges a booking fee that they do not disclose at the time of ordering the trip. When I tried to complain to them directly there is absolutely no way of reaching them. They have a link to email that is unsupported! Total lack of customer service! $3.50 booking fee for a 1 mile trip!
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Review
#1659956 Review #1659956 is a subjective opinion of poster.
Service
Uber Customer Care
Pros
  • Convenience of uber
Cons
  • Lack of care from customer support
Reason of review
Not as described/ advertised
Loss
$4
Preferred solution
Price reduction
Tags
  • Terrible Customer Support

UBER - Worst “customer service” ever

1.0
Details
Can’t access my own damn account for some reason. It’s been 3 days since I’ve contacted customer service to regain access to my account and I’ve been asked 3 times for the same info by 3 different people (or maybe they’re bots because no sentient being can be this dumb and difficult to work with). Uber’s customer service is as worse if not more worse that Dell’s.
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Review
#1659005 Review #1659005 is a subjective opinion of poster.
Service
Uber Customer Care
Reason of review
Poor customer service
Preferred solution
Let me get back into my account, please. This is ridiculous.
1.0
Details
I am not familiar with DC area. I am staying in DC for work. I ended up eating near where I was staying. I knew I was somewhat close but did not realize I was less than a block away. It was late so I requested for an UBER. When I got in the car and we passed a...
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Review
#1658795 Review #1658795 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Charge me the minimum fare, in the past it was like $4, but charging me $11 ($14 - $3 credit you all want to give me) for driving less than 1/2 block is abuse. Regulate your drivers, they are cheating your customers.