Uber Reviews

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New Reviewer

Cancel monthly charges

This monthly service is a mystery. Please cancel asap. I am having difficulty reaching an agent and would like this issue resolved
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ID
#3105025 Review #3105025 is a subjective opinion of poster.
Location
Newark, Delaware
Pros
  • Usually good
Cons
  • You cannot get customer service help with unique app issues
  • Does not have customer service number
Preferred solution
Full refund

Horrible episode

Ordered a pizza from local owned pizza place. I received 3 different delivery times and 3 different drivers were assigned My pizza finally got picked up and the driver drove to another delivery 2miles away. Then got to my neighborhood. Im standing on my sidewalk. Its dark. My phone is lit up and Im waving it Driver went right past me. Drive around the corner to another street. Next I receive a dark photo showing my pizza delivered as the vehicle exits my complex. I called the number 4 x to contact the driver with no answer or response Removed Uber app amd will NEVER use them again

User's recommendation: Pick it up yourself.

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ID
#3104959 Review #3104959 is a subjective opinion of poster.
Location
New Port Richey, Florida
New Reviewer

Double charged

Driver canceled pick up charge for cancel the ride Where is my refund Its been two days no refundWhere is my refund need it back as soon as possible
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ID
#3104798 Review #3104798 is a subjective opinion of poster.
Location
Lake Zurich, Illinois
Pros
  • Uber driver i have paid
Loss
$93
Preferred solution
Full refund

The Uber driver very in professional and worthless driver arrived and see us with baggage and left did not want to provide service

Driver came to pick us up and see us at airport with baggage and refused to provide service and we get charge 9.52 need refund my money ASAP that drive looks like discriminating us

User's recommendation: Never I will never use myself and recommend anyone.

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ID
#3104730 Review #3104730 is a subjective opinion of poster.
Location
New York, New York

Someone is using my card for uber

Someone has been using my credit card for uber . Both uber eats and uber ride . Nobody is helping me with this so i had to cancel my credit card . But still i would like to be reimbursed and also would like to know who is using my card .

User's recommendation: Check all your card transactions.

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ID
#3104688 Review #3104688 is a subjective opinion of poster.
Location
King City, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer
I have been using uber since very long and these days uber has started giving me problems for no reason . I would like to make a complaint regarding these kind of uber drivers who take the booking and then call you to ask where is the destination that you have to go,...
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ID
#3104594 Review #3104594 is a subjective opinion of poster.
Location
Nagpur, Maharashtra
Preferred solution
Let the company propose a solution
New Reviewer

Charged for a ride I didn't get

My uber driver was 25 minutes late picking me up to take me to the airport. I had to get a ride from my roommate instead and was still charged a fee. Had a horrible time trying to get ahold of any customer service rep and when I finally did, he took my details and then literally hung up on me without resolving any of my issues.
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ID
#3104532 Review #3104532 is a subjective opinion of poster.
Location
Kansas City, Missouri
Pros
  • Until now it has been great
Cons
  • No customer service phone number
Loss
$25
Preferred solution
Full refund

Complaining

Paid for a ride and did not get picked up. Tried calling and sent message to driver with no reply. Ended up walking over a mile with my wife at 3 am through a dark street. Very disappointed in the service. We haves used Uber before with no issues. I would like a refund if possible.
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ID
#3104267 Review #3104267 is a subjective opinion of poster.
Location
Gilbert, Arizona
New Reviewer

Payment taken twice by driver.

Uber - Payment taken twice by driver.
I paid cash 1200rs to driver but also deducted from Paytm.I shown Paytm msg then he shown me Paytm scan page to pay.But money was automatically deducted.I paid him 1200wich include fair+rs140 toll+rs 100 state tax.Ride was from sonipat to chirangan park

User's recommendation: If my issue resolved then only I can chose it.My ride experience is bad.

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ID
#3104239 Review #3104239 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Loss
$941
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I didn't order an uber

When will I receive my refund of the money withdrawn on the 22nd of this month for a ride never requested or confirmed?
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ID
#3104227 Review #3104227 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund
New Reviewer

Driver issue

Was crying is cab found out death in my family took down my mask to blow my nose drivervrepirted me for no mask which WAS NOT TRUE
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ID
#3104200 Review #3104200 is a subjective opinion of poster.
Location
Queens, New York
Pros
  • Easy to use app
Cons
  • No customer servie
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I left my wallet on the Uber

I left my wallet on the Uber yesterday and I dont know how to contact the Uber because I renter in the wrong Uber and he left
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ID
#3103978 Review #3103978 is a subjective opinion of poster.
Location
Medford, Massachusetts
Loss
$1500
Preferred solution
My wallet , may Mercedes’ key , my house key ,y documents , drive license , Venmo card , bank cards

Upset because I was late for work

This is the second time I've been late for work because the driver cancelled Andi had to book another ride
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ID
#3103800 Review #3103800 is a subjective opinion of poster.
Location
New Bethlehem, Pennsylvania
New Reviewer

Fraudulent charge for Uber pass

Someone from uber stole may credit card number and start making charges. Thank God my Credit card company got it!
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ID
#3103751 Review #3103751 is a subjective opinion of poster.
Loss
$239
Preferred solution
Full refund
New Reviewer

I have left my things

I left my phone in the cab while I was coming out. The driver is not answering my call . Please help.

User's recommendation: Be aware.

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ID
#3103739 Review #3103739 is a subjective opinion of poster.
Location
Guwahati, Assam
Loss
$1200
Preferred solution
Deliver product or service ordered