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Verified Reviewer
New Reviewer

Someone's using my personal verification information

I have had several compromises to my credit card from Uber eats an Uber that I have not used. My credit card has changed after closing three different times the account in the last two weeks. This continues.

User's recommendation: I just don’t know.

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ID
#4626605 Review #4626605 is a subjective opinion of poster.
Pros
  • Idk yet
Cons
  • Too easy to use other peoples account
Loss
$1000

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Verified Reviewer
New Reviewer

Complaint about drivers for pick up of groceries

I work in a grocery store, and your drivers are the RUDEST people when doing shipping for anyone else. They are entitled, impatient and just plain rude. They are unwilling to look around the store for the items they are supposed to pick up, instead they monopolize employee time to look for everything for them. They get offended when someone speaks up to their wasting store employees time. And to get in touch with someone to register a complaint is a joke - a simple phone number without needing the app.i'm.not looking for a ride, just someone to make a complaint with

User's recommendation: Drivers need to either do the shopping on their own, or stop offering the service.

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3 comments
#2342840

This impatient child gave me a thumbs down for telling the truth. If they cannot find the items they want, they can ask mom or dad(the OP). I am sure there are other employees lying around.

#2342705

Well it is the employee's job to help customers. Duh.

#2342703

Well grocery store employees job is to help people. Anyone.

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ID
#4626392 Review #4626392 is a subjective opinion of poster.
Cons
  • Rudr impatient entitled drivers wasting everyones time
Preferred solution
That the drivers doing grocery shopping actually do their job and stop wasting my time
New Reviewer

Contact Uber

I had three driver canceled trips. The first one was 9 minute wait. The second was a 9 minute wait and the third was a 5 minute wait. Then a three minute wait until the car actually arrived. I arrived 18 minutes late to a doctors appointment. The appointment was cancelled. Not only did I miss the appointment but I had to pay a round trip for no reason!!! The trip should have taken 10 minutes I would like a refund for the useless trip
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1 comment
#2342704

You are NOT entitled to a full refund if you accepted the ride. Walk, or take public transit if you cannot afford their pricing.

ID
#4626089 Review #4626089 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Hit and run

Car number {{Redacted}} dashed my car and ran .Nor he has his licence and nor his paper with him .my wife got hurt and is admitted and there is no way we can catch hold of him.Nor uber has a contact number to contact them *** uber .uber should stop thier business
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ID
#4625638 Review #4625638 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

My uber I'd is blocked

My uber I'd is blocked
Please Get my Uber account started, it has been closed for 2 years, without any reason. please help me! Please

User's recommendation: No contact customer support.

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ID
#4625566 Review #4625566 is a subjective opinion of poster.
Preferred solution
For riding
New Reviewer

Over charged

I was supposed to get charge only $30.98 And I have seen an extra charge $15.94 So I need to know what is that extra charge for?
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ID
#4625393 Review #4625393 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Your driver stole my food

Uber - Your driver stole my food
Uber - Your driver stole my food
Uber - Your driver stole my food
Uber - Your driver stole my food
I wondering why Uber eat driver taking so long with my food and took my food.and I had to look in my brown bag 2 items missing
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ID
#4624937 Review #4624937 is a subjective opinion of poster.
Location
North Las Vegas, Nevada

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong drop off location

Wrong drop off location today. Need to go to Fairfield Air Port Rochester was taken to the wrong Fairfield.

User's recommendation: Unsure.

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ID
#4624581 Review #4624581 is a subjective opinion of poster.
Pros
  • What are you looking for
  • Resolution
Cons
  • Resolution
Loss
$30
Preferred solution
Price reduction
New Reviewer

Overcharged

Being charged for the same ride three times by three other drivers who never picked me up when you only had one uber driver for the trip to actually pick me up
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ID
#4624543 Review #4624543 is a subjective opinion of poster.
Pros
  • Quick and convenient
Cons
  • Getting charged wrongfully
Loss
$40
Preferred solution
Full refund
New Reviewer

Card was charged for no reason

My husband set a time for me to get picked up and I didn't know it and I ordered an uber myself but I was charged three times on my card prices ranging from $12 to $16 and I only got in one uber this morning on 05-27-2023 with Justin and paid $16.98 but was charged three other times.

User's recommendation: Ask your spouse to let you know if they have ordered an uber for you before you order one.

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ID
#4624521 Review #4624521 is a subjective opinion of poster.
Pros
  • Quick and convenient
Cons
  • Hard to contact a person too much red tape customer service a
Loss
$39
Preferred solution
Full refund
New Reviewer

Trouble with a ride and stop

Uber - Trouble with a ride and stop
Uber - Trouble with a ride and stop
The client does not appear, he does not answer messages or calls, I cannot close the trio because I have to go with him to another stop and I cannot because the client is not with me, please help, what can I do to move forward
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ID
#4624422 Review #4624422 is a subjective opinion of poster.
Location
Richmond, Virginia
New Reviewer

Refund on a ride that was not given

Driver canceled because we were in wheelchair and refused to pickup at our location at the airport. We ended up taking a taxi
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ID
#4624368 Review #4624368 is a subjective opinion of poster.
Loss
$49
Preferred solution
Full refund
New Reviewer

Refund needed