New Reviewer

Refund issue

I have been trying to get a refund for an overcharge from an Uber ride in Key West Florida. I have updated my payment information and I still have not received a refund
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ID
#3514692 Review #3514692 is a subjective opinion of poster.
Location
Springfield, Missouri
Loss
$38
Preferred solution
Price reduction
New Reviewer

Lost my wallet in Uber car.

Lost my wallet in Uber car.
Lost my wallet in Uber car.
My husband yatin surve booked uber from hayat regency Chandigarh to kimughat ,sari road kasauli....he left wallet in uber
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ID
#3514374 Review #3514374 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Preferred solution
Get wallet back
New Reviewer

Lost my wallet in Uber car.

My husband had booked uber frok Chandigarh to kasauni. He forgot wallet in it... His name Yatin surve Phn 993007****
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ID
#3514359 Review #3514359 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

I was charged for a ride that didn't take

I was charged for a ride I didn't take. I was charged for a ride in council bluffs, lA I'm in Omaha. We I ride in Uber we pay upfront how is it we have to wait serval days to pay for the ride

User's recommendation: Don't take a ride. Make sure the money is taken off right then and there.

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ID
#3514329 Review #3514329 is a subjective opinion of poster.
Location
Omaha, Nebraska
Loss
$11
Preferred solution
Full refund

Left phone in Uber

I left my phone the driver refused to return it he answer it 3 times he told me to call customer service.I did still having received my phone worth 1100 dollars had to purchase new thru issuance which cause me 221.00

User's recommendation: You should change your guy lines .And let them know you guys hire theif.

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ID
#3514213 Review #3514213 is a subjective opinion of poster.
Location
Los Angeles, California

Left phone in Uber

I sill having got my phone back .Your driver kept my phone after answering it 3 time still refused to return it .Therfore he is a thief he shouldnt be able to drive Uber.

User's recommendation: I will never refer anyone to ride uner.

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1 comment
#2173146

Did he really refuse to return it to you, or did he tell you that you have to wait until he is free before you can get your phone back?

ID
#3514114 Review #3514114 is a subjective opinion of poster.
Location
Los Angeles, California

Totally unreliable – missed flight

50 minutes late for a pick up!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3513852 Review #3513852 is a subjective opinion of poster.
Location
Matthews, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

50 minutes late for a scheduled pick up

completely unreliable - Need a credit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Unreliable.

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ID
#3513835 Review #3513835 is a subjective opinion of poster.
Location
Matthews, North Carolina
Loss
$200
Preferred solution
Full refund

Driver started trip with unwanted long route

Driver denied to on ac and agreed after talking to customer executive and then taken unwanted long route which exhausted me as am fasting

User's recommendation: Please provide direct customer care no to take action immediately while on board.

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ID
#3513805 Review #3513805 is a subjective opinion of poster.
Location
Hyderabad, Telangana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need to get picked up now

No one came for a scheduled pick up and an hour late and missed my flight. How can this be - it was scheduled early and there is no excuse

User's recommendation: Do not count on Uber in Charlotte. Really really aggravated.

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ID
#3513687 Review #3513687 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor i will never use uber n i m a lawyer will see to it that the name of uber is affected i will inform all my friends n family about this unprofessional behaviour

My driver was very bad spoken n charged f the trip i didnt use i did cancel n he denied n used false language
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1 comment
#2173147

You are not a lawyer. If you were you would have one to college. With your terrible spelling and grammar it is obvious you did not make it out of the second grade.

ID
#3513494 Review #3513494 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Loss
$189
Preferred solution
Full refund
New Reviewer

Mischarge

Uber - Mischarge
Uber - Mischarge
When we book ride uber rider accepted and arrive my place after arrive my location he told me that my bike bittery is no enough chargefor your destination point so we can cancell your ride . he cancelled my ride and 8 rupee pay me why? Cancellation cahrge
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ID
#3513412 Review #3513412 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Loss
$8
Preferred solution
Next time never could happen this type of problem with me
New Reviewer

Need help

I need to speak to a human. It is very disappointing to not be able to contact a person to speak with verbally

User's recommendation: Need to verbally contact uber.

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ID
#3513387 Review #3513387 is a subjective opinion of poster.
Preferred solution
Speak to a representative
New Reviewer

Driver delayed ride and not picking call

Not ready to go for the destination and asking about destination details. Why should I disclose the amt and destination before starting the ride.
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ID
#3513335 Review #3513335 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund
New Reviewer

Driver kept on cancelling and forwarding to other drivers who also did the same for 25 min

I booked Uber on 25 th April in Gurgaon. The driver said he is reaching in 5 min and then cancelled. Automatically another driver was assigned who also did the same . After hearing the same response from 4 drivers I took another transport and reached home . But these drivers 4.5,6th kept on calling that I have to cancel the ride. I cant understand why I should pay cancellation charges if they are cancelling. Very bad experience with Uber. Dont want to avail your facility again Kindly look into the matter so that these drivers dont misuse the service given to them. Regards Shivani 971101****
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ID
#3513188 Review #3513188 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Pros
  • Need to speak live with customer service
Cons
  • Customer support for any issue is very bad
  • No respects for customers
Loss
$150
Preferred solution
Let the company propose a solution