Cannot reset my e mail switched to Lyft because of no customer service

There is no customer service with a person online I was unable to reset my password and email so Ive chosen to move to Lyft who is much more user-friendly
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ID
#3985306 Review #3985306 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
New Reviewer

They over charged me

I was already dropped off, and my driver didn't end the ride, so I was charged more than I was supposed to be
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ID
#3984756 Review #3984756 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

Different between booking and payment

When I booked rent I was Rs 108/- After reaching destination ubar shown Rs 140/- This cheating of UBER OR DRIVER Pl refund me Rs 32/- Dont ask me any call Pay it Other wise I will canvass negative

User's recommendation: If not refund Rs 32/- this is called cheating of Ubar so refund it.

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ID
#3983854 Review #3983854 is a subjective opinion of poster.
Pros
  • Cheater
Cons
  • Cheater
Loss
$32
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Uber canada / uber pass toronto

uber Canada / uber pass Toronto Charging 11.29 CAD. Could you please have a look to get refund and cancel this.
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ID
#3982875 Review #3982875 is a subjective opinion of poster.
Loss
$11
Preferred solution
Full refund

They rip people off

They rip people off They charged my card for my daughter when she was going to get Uber and she canceled it and Im trying to get my refund back because I dont see the $10 refund and the one for $100 and she was trying to get Uber in Los Angeles

User's recommendation: They charged my card for my daughter when she was going to get Uber and she canceled it and I’m trying to get my refund back because I don’t see the $10 refund and the one for $100 and she was trying to get Uber in Los Angeles.

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ID
#3982708 Review #3982708 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Por que me están cobrando una cancelación de un driver

Que el conductor canceló y me lo están cobrando a mi pero el conductor dijo que el no podía ir donde yo lo estaba esperando que si quería el ride tenía yo que caminar hasta donde el estaba, que si lo cancelara y yo le dije ok pero no sabia que ustedes cobran por eso peor eso fue culpa del conductor no mia
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ID
#3982007 Review #3982007 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My credit card was stolen and used with Uber, and I c as n not get through to customer service. I do not use Uber, so I do not have an account.

My credit card information was used to steal rides with Uber. I tried to call customer service and I could not get through because I dont have an Uber account. Ive never used Uber and probably never will now.
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2 comments
#2252702

You aren't even an Uber customer? They aren't going to be able to do anything for you. As suggested, you need to contact your bank for a credit back to your card and you need to get a new card with a different number.

#2252674

Why are you calling Uber? Shouldn’t your credit card company be disputing the charge?

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ID
#3980949 Review #3980949 is a subjective opinion of poster.
Preferred solution
A call back!

Locked out of my account

I suddenly cannot get in my uber account, Im not sure what happened or why I use uber atleast twice a day Im just hoping to get my account back up and running
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ID
#3980928 Review #3980928 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

My payment is not done compny

Uber - My payment is not done compny
Uber - My payment is not done compny
Uber - My payment is not done compny
Uber - My payment is not done compny
Uber - My payment is not done compny
Uber - My payment is not done compny
Two time is complete but this complete is not my payment is due Two time 269.97 +183.72 please check your account and pay my payment My name. Prakash taihiliani Auto cab no. Gj01TF 9713 Mobil no. 99041 9**** Due payment date 15.09 22 Due payment date 19.09.22 Rs . 269.97 Rs . 183.72 Uber d
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ID
#3980883 Review #3980883 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat

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Verified Reviewer
New Reviewer

Unnecessary charge

Uber - Unnecessary charge
Uber - Unnecessary charge
I have booked cab for my mom and it's fair was 570 but driver take wrong route and charged with my mom 940.
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ID
#3980438 Review #3980438 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi

Need to get uber. App won't take payment

I use the Uber app to get to my destination. Upon attempting to return , the app did not accept the same payment information and declined payment. This caused a hardship because I had to find an alternate means of return

User's recommendation: Not until issue is corrected.

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ID
#3979776 Review #3979776 is a subjective opinion of poster.
Location
Jackson, New Jersey
New Reviewer

I have left my phone in my cab

I left my phone in uber last night in Mumbai and phone is coming switched off * from last night we are trying to reach to uber customer care . But couldn't reach . Request you to please call back on 783731****
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ID
#3978929 Review #3978929 is a subjective opinion of poster.
Location
Amritsar, Punjab Province
New Reviewer

My account deactivated

My account deactivated and I requested to reactivate it but they didnt I dont know whats wrong I called customer service but no help
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ID
#3978687 Review #3978687 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Bad service

I am waiting by 30 minutes for ride and driver said he is out of gas and I cant contact any customer service representative
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ID
#3977800 Review #3977800 is a subjective opinion of poster.

I have paid double charge to the driver

I have not used any services from user in the month of may . kindly clear my due balance for Uber account .
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ID
#3974516 Review #3974516 is a subjective opinion of poster.
Location
Bengaluru, Karnataka