Unclaimed
Uber
Reviews and Complaints
5.7M
CLAIMED LOSSES
14.5K
TOTAL REVIEWS
520K
PAGE VIEWS
50
ISSUES RESOLVED
Uber Reviews
New Reviewer
They didn't put my money back on my card
I canceled a ride for today so why my money is not on my card I need my money to be Reimbursed on my card thank you and have a good night so can you tell me something now
ID
Location
Florissant, Missouri
Loss
$62
Preferred solution
Full refund
A $30 promotion in my account was not expired and I went to use it and you all expired it!
I had a $30 Credit in my account for promo use. I tried to use it well before the 19th and it wasn't there anymore. Then it showed up in the expired column but with no date. Only until days after the 19th did they finally put an expiration date of the 19th next to it. Yet when I try to use it on the 6th and on the 10th and on the 12th it was not there. But now that it's past the 19th it is they're expired! For that reason alone I am not buying their eats pass.
User's recommendation: Take a screenshot of your promo.
ID
Location
Pompano Beach, Florida
New Reviewer
Unapproved charge
I have not used Uber or Uber eats in months and I just received a charge this happened to me last year and I didnt follow up because it was only $25 this time it is 50 some dollars and theres no phone number to contact anybody cant get through on their app because I dont have a charge to dispute on either app message ridiculous going to have to dispute it through my bank
User's recommendation: Don’t give ur card.
ID
Location
Miami, Florida
Loss
$25
Preferred solution
Full refund
New Reviewer
I ordered an Uber yesterday afternoon to go to Manhattan. To church I was running late and the Uber driver kept saying he was on his way! I was freezing waiting for him by the bank and he made me wait approximately 30 mins. He then canceled my Uber and I reordered the...
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1 comment
PissedConsumer2097432
#2097432
No One Cares....
ID
Location
The Bronx, New York
Loss
$60
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPement
Mobile no.866850**** Mere is ac per maine trip ke paise 146 ke jagaglh 380 pay kiya Kyoki mera pichala pemement baki tha Lekin mera pichla pement serwer kam na karne ki wajah se mane uber driwer ko case diya tha or usne kah ki me online payment cansel kar duga Please help
ID
Location
Nagpur, Maharashtra
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnauthorized credit card scaming
I had have lost money in my bank account. I go searching back thru the prior months. I find where the money went. Uber. 113 unauthorized with draws on my account. I've never used Uber. I don't know how they got my credit card number but they made 113 withdraws in two weeks from my account. Several thousand dollars is missing that Uber took from my account. I been ripped off !!! and Im pissed off !!
User's recommendation: thieves are everywhere.
ID
Pros
- Good place to get free money if your a ripoff
- I dont know ive never used a uber
- Got ripped off and never even used them before
Loss
$6000
Preferred solution
Full refund
Unauthorized credit card charges 113 of them
ive been trying and trying to get to the bottom of a bunch of charges on my credit card from Uber. theres 113 of the charges and i cant seem to find the right place to get my money back Ive never used a Uber. Ive never given my credit card to any Uber. Its getting way past the time that I can resolve this matter. If i dont get some help and get the money put back in my account soon Ill have to resort to another way to get my money back. Who ever did this drained my account. I need help from Uber now damit !!
ID
Location
Lindon, Utah
Payment Fraud case
maine inko payment kiya cash or yeh bol rhe hai maine inko payment ni kiya wow kitne ache log hai jo free mai drop krte hai yeh log fraud karte hai payment lekar report karte hai customer inko payment ni krte hai sir mai 7-8saalo se ola use kr rhi use maj kbhi aisa koi Problem ni hua mai drop pr turant payment krti hu par yeh uber wle fraud krte hai ap mera payment jo extra pay kiya hai usko wapas de warna mai FIR or case karungi
User's recommendation: worst cab service hai.
ID
Location
Lucknow, Uttar Pradesh
New Reviewer
I have a question
I want to know if I get an Uber to take me to a store why can't that same Uber bring me back for the same price why do I got to get dropped off order another Uber just to come back it doesn't make sense
ID
Location
Bridgewater Township, New Jersey
Preferred solution
Please just please just give me an answer I don't want to have to order two Ubers to go to one store and come back from it
New Reviewer
Problem with the account
I call the number on website no longer in service I call my bank your website is not working I need to get to the hospital for my test ASAP
1 comment
ID
Preferred solution
Let the company propose a solution
New Reviewer
Driver had other stops he said but was 35 minutes late on a pre-arranged pickup. No one answered at Uber, no call back nothing. Great service!
See above Now cant get this to go to you. Again great service. Need 100 symbols Xxcfthhkkkjhfrdcvgh. Chnkmbbooohvrrvjbggfcjijhghibvggijvfdgf Still need more Guutgefchihgdrygchiigvfryuigvfryijgfdrtygvfethgfdyuhvfryuhvftyhcfyhfryg try yyyugfrtuugfrtuugfryugferthgfghhgfghffyhiihgrfghjihffcfhuggfthbcffhhvffhbgfyuhgfggvfrgvcfygcfgh Gguggdrff Ed vhujhhgvvhgfdexcghhdghv
User's recommendation: Do not depend on Uber.
ID
Location
Fox Lake, Illinois
Cons
- Always late
- Always late not dependable
Preferred solution
Price reduction
New Reviewer
I paid my payment using cash but it still showing pending and i am unable to make any bookings
Paid cash but payment showing pending , unable to make any bookings.. please resolve asap,.,..,,,,,,,,
ID
Location
New Delhi, National Capital Territory Of Delhi
New Reviewer
My funds
The code keeps coming and wont allow me to submit it I need help it keeps blocking me for a hour at a time
ID
Location
Mansfield, Texas
Loss
$90
Preferred solution
I’m an employee I’m looking for account help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharged wrong amount
I was charged 17.96 for a ride instead a 7.89 ride I wouldve been paying $7 for a ride that takes 3 mins instead I was charged 17 which is not the right amount I should be charged is there any way you can fix that 
ID
Pros
- Prices can be reasonable
Cons
- I can never get anyone on the phone
Loss
$10
Preferred solution
Price reduction
Refund issue
Fair was extra charged my fair was 270 and price charged 604 I totally dissatisfied.why u paid extra charge from me
ID
Location
Delhi, National Capital Territory Of Delhi
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It's a good thing I was not scheduled for my surgery on that day I would have called to get there for that. I never had any problems before this day 11/29 I use Uber for all my appts. This is just as important Fix the website