Uber
Reviews and Complaints

After trying to apply for a delivery driver position with Uber, I am very very disappointed! I have spoken to over 50 Uber support team members which my issue was having my Maiden name on my Social Security card so I was told to send in a photo of my original Social Security card, and a document proving my identity which I did and they told me that was all they needed. Then my background check would go through I sent in the information reluctantly, because I know for security purposes you are not supposed to send in or give anybody your Social Security number, after receiving miss information from many support team agents, I was finally told by one of your support team members who was very nice and told me he was going to escalate my issue. He said I would receive an email where because I had a duplicate he was going to cancel the duplicate and when I receive the email to let him know, then I would be approved. I received the email. I am mediately called like I was told then I was told by another support team member, I was told wrong. The last support team member yesterday told me he would be able to resolve the issue so while I was on the phone with him, he said , my original Social Security card along with the document was all they needed and now all I needed to do was wait a couple of days then I would be approved and be on the road as an Uber delivery driver. He welcomed me and I was so excited only to wake up this morning to an email from Uber stating , due to my Social Security number issue they were unable to partner with me. I now I am changing my name on my Social Security card, so there will not be an issue verifying my identity. This will be taken care of in a couple of weeks. I would like to produce , the information needed so I can be an Uber delivery driver.

I ordered through Uber eats while Im San Francisco to have it delivered to my hotel. I also noted In the notes that I would be waiting by the lobby door. I received msg that Randy would be there in 10minutes . Went waited by the lobby door for 45 minutes to a hour. Saw and spoke to 3 other delivery guys none of which were for me. I can tell you what they were delivering wing stop, kfc anc pizza. After that I went back up to My room tried to get ahold of Uber eats they tell me my order was delivered I explained to them thats not true and why would I be calling you if I got my order. They said they would NOT refund my money. So I asked Uber where did my order go ? They never answered me after asking several times . Not to mention they took out for the tip Twice. So I spent $75 plus a tip and never recieved my order and they wont refund my money. As you will see one days $78 at 9:01 and the other days $83 at 9:01 and they still wont refund my money User's recommendation: No don’t use Uber for anything

The other day I logged in to my Uber to make some money, only to realize my account had been blocked. After many lengthy and frustrating attempts to speak to an actual person to find out why, I was told 5 months ago I had allegedly disputed a charge for $354.16, which was returned to my back account. I have never disputed a single charge to Uber, let alone $354. The agent told me she would elevate this up to the appropriate team. I should wait for email. I received said email stating only, You owed $354.16. Would you like to put it on a different card than card on file. At least 5 times over the next week I responded with a copy of my bank account statements showing no disputes, chargebacks, or refunds. Said I had also spoke to my back and was told their have never been any disputes or refunds pertaining to Uber. To be responded to with the same, you own. Would you like to charge. Different card. No additional info. Several days attempts and conversations later the Uber agent said they would take care of the charge to me and reinstate my accounts, I could log in immediately. NOPE.couldnt log in. Still blocked. Started to get emails saying I owed $323.57 for the same reason. Im so over it at this point.