Uber
Reviews and Complaints
4M
CLAIMED LOSSES
12.5K
TOTAL REVIEWS
410K
PAGE VIEWS
40
ISSUES RESOLVED
Uber Reviews
New Reviewer
I can’t enter my updated payment method. The app won’t accept my new card.
I cannot enter my updated payment method to use the service. The app rejects my new card. The company will lose business if a customer cant add a new card on file to use the service
ID
Preferred solution
The Uber app won’t accept my new card with a different number from my original card
New Reviewer
U have charged 70 rs for cancelled
I booked Uber but he didnt reached our pick location he ignore to come thats why I cancel the booking then why charged me
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEl conductor no llega a su destino
I was waiting for the driver almost 30 minutes. Ive send to him several messages saying if he was coming for me. Its raining a lot and now Im Wet from the rain thanks to him. I want to report that driver, he is unprofessional.
ID
Pros
- Idk
Cons
- Customer support is non-existent
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBogus charges
I have charges ran ran at different dates than their tips are being ran and double tips an atleast a couple also its still says pending on a ride i was seeing the price and wait time and accidentally pressed the ride and immediately cancelled I really dont want to go elsewhere but if I cant trust this service to not charge fictitious charges then Ill have to. Ill be patiently waiting a call or message to goninto details, dates, trips, and charges. Thank you for your time.
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
My initial charge was for $23.95. My driver Bassam, had a previous rider that left her keys in the back seat. He was looking to take her keys back to her, since he had dropped her down the street from where he picked me up (7914 La Mesa Blvd, La Mesa, CA 91942). Since...
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1 comment
PissedConsumer2067489
#2067489
One of the reasons a driver won’t just turn around if someone is stupid enough to leave something behind.
ID
Loss
$12
Preferred solution
$36.43 has posted to my bank account. My original cost was $23.95. This is a $12.48 difference.
New Reviewer
.Lost phone
I left my phone in the car and can not get a hold of anyone. Can someone please help me? I have no phone to call anyone else to help.
2 comments
ID
Preferred solution
I need my phone back asap.
I have a week i sign to drive uber and still say that my application is pending
I just want to know if they found any problem with the aplicación, i applay two weeks Ago And it still say That they are revieweng it..
ID
Location
Granada Hills, California
Dissatisfied
My employer gave me $50.00 with Uber weekly. I have tried to order needed groceries as advertised by your company. I have been completely unable to place an order online. I have been sent 3 different pass codes in two days. None of them has served to allow me to initiate an order. The platform is cumbersome and has not served me at all. My phone number is +154********
ID
Cons
- Can never get a hold of a supervisor
- No response from uber customer support
Loss
$50
Preferred solution
Let the company propose a solution
I want a refund
The driver driving. He run into the sidewalk I hit my head on his seat. Then about 1-2mins after he hit the curb. B was just sitting at green lights. In out out of traffic not staying in his lane while driving. Constantly slamming on his breaks.
ID
Location
Baltimore, Maryland
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI was terrified and overcharged
I was charged 28.76$ to go 5 miles. Desperate needs desperate measures. It was raining hard the driver didnt speak English which was not a problem until he refused to turn his windshield wipers on or defrost. You could not see out the driver window. I got out in the rain and walked the remanding mile
User's recommendation: Only use ride services as a last resort. This is common and price gouging is a acceptable thing in today’s society.
ID
Pros
- Most drivers have good cars and get ou where you need to go
- Nobody called me back
- Some drivers are respectful
Cons
- Stop drivers abusing customers
Loss
$27
Preferred solution
Full refund
New Reviewer
I need to speak to someone
Call about getting a ride for Monday September 27 at 9:30am trying how much it would cost to go to Eau Claire WI from Cornell Wi and I am a senior
1 comment
ID
Location
Chippewa Falls, Wisconsin
Uber comfort car supposed to arrive 4-4:10am; @ 4:07am quickly flashed across my screen, “No Comfort car available” .
At 4:07am flashed across my screen, no comfort cars available &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; when I looked at the Uber app, my reservation had been deleted. Not good when trying to get to Logan for a flight. I have not heard a word from Uber in response to this.
ID
Location
Lynn, Massachusetts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCovid
Just calling to see if you all has help with payment since I tested positive for Covid virus it would help out a lot thanks .
User's recommendation: Stay safe.
1 comment
ID
Pros
- Phone disconnected
Cons
- Uber support deliberately delays and makes handling difficult
Loss
$2000
Preferred solution
Full refund
Need to know rate to travil from Edinburgh to north vernon Indiana
Still havent fixed my problem... I sufest fixing it and I would like a comlamentry free ride to my choice of location
ID
Location
Edinburgh, Indiana
New Reviewer
My money
You stupid *** from Uber took 19.99 out of my account for no reason *** I hate you stupid *** *** GIMMIE MY *** MONEY BACK AND IL DELETING YOU THEIVING *** *** SUCKING ***
User's recommendation: UBER THEY SUCK ***.
ID
Cons
- Terrible attitude of drivers
- Everything but especially customer nonse
- Hard to get customer service
Loss
$20
Preferred solution
Full refund
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Next time take your junk with you. Problem solved
Forget it...The phone is gone. Your fault.