UBER Reviews and Complaints
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1
ISSUE RESOLVED
178
TOTAL REVIEWS
$33.3K
CLAIMED LOSSES
$725
AVG LOSS
8.5K
PAGE VIEWS
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Cons
- Uber deceiving practice with customers
- Uber
- No customer service
Pros
- Convenience of uber
- I use to love my uber drivers before this
- Have been good in the past
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- Latest review first
- Most helpful reviews first
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UBER in Middletown, Delaware - Billing
Will someone please call me I have a huge problem with a reoccurring charge on my account that I never approved and there is no way to get a hold of customer service or anyone else for that matter
Review
Reason of review
Poor customer service
UBER - Scheduled Pickup - No Car Showed
I scheduled a pickup for Dec 11th at 4:45 AM at the Hytatt Tech Center in Denver - no show - the app kept saying "finding driver" - then quit - deleted the scheduled pickup - There was no Uber available so had to hire hotel limo for $100 in order to make my flight -
Review
Service
Uber Taxi Service
Pros
- Mostly great service
- Usually super drivers
Cons
- Customer support nonexistant
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Let the company propose a solution
UBER in Sacramento, California - Cancelled order didn’t get full refund
I placed and order at McDonalds and the Uber eats app said there was a problem and it couldn’t go through so I went and repeated my order but then was charged for two orders so I called McDonald’s and then said to call you but then I was only refunded half of the money back for the order, I would like a full refund for something I cancelled and never got.
Review
Pros
- Angry
Cons
- Refusal to read my requests and respond appropriately
Reason of review
Order processing issue
Loss
$15
Preferred solution
Full refund
UBER - High and dry
Took time out during the concert to place the Uber ride to pick us up at the end of the concert. *** musta picked someone else up. So, we are here waiting and extra 40 mins. Should have never even consider Uber a reliable ride.
Review
Pros
- Angry
Cons
- False advertisement
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
UBER - Speak to someone about my account
What’s going on with my account been over a week
Review
Yes that what he said. And I was just depositing my check at the bank, after work. They kept going to the opposite side to pick me up, and call and ask where I was. And I have to explain to them where I were. So I starting waiting on the opposite side, I had the...
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Review
UBER - My debit cards have fraud charges. How can y’all let someone abuse my bank cards
My bank accounts were frozen. I’m charging this person for stealing from me and IM SUEING YALL FOR ALLOWING IT
Review
I don’t believe there is any way to contact Uber anymore. Even their emergency number is a recording telling you to dial 911 or review the help section in their AP. I put a very wonderful women in an Uber last night to drive her from Orange County to L.A. The driver...
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Review
Service
Uber Vehicle Driver
Pros
- Have been good in the past
Cons
- There is no way to contact them even to report a sexual preditor
Reason of review
Poor customer service
Loss
$80
Preferred solution
Fire the driver! Before he prays on other women
Tags
UBER - Shady Practices
I see a charge in my Credit Union that is PENDING. I have NEVER used Uber at all so I am wondering why I am seeing a pending hold.
Review
Product
Uber Debit Card
Reason of review
Pending charge I didn't ask for
Preferred solution
Full refund
Uber charged me extra money
I called uber for going home two days ago and yesterday they charged me extra 40$ even no one told me reason. Then I contacted uber and they told me driver complained me about I was drunk or something else they sent me stupid pictures. I didn't understand exactly what happened but I just called uber and went home even I didn't talk to driver and went home. How come no one asked me anything and they just charged me 40$ directly. I will take my money back and I will delete uber.
Review
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution
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There are lots of ordinary idiots like this. Have car will be a jerk.
My brother DW is like this. He is totally impatient while driving too. Always cussing people and calling them names or making fun of them. So when he got in some accidents i thought, serve him right!
Unfortunately he did not die just yet but he is paying hand to fist. He has to work three jobs to support all his bad habits. One of them is being an Uber driver on the side!
Can you inagine what a menace he must be to society? Uber drivers worthless!