Haylie Brr
map-marker Chestnut Hill, Massachusetts

978397****

El servíos de ustedes me están debitando de mi tarjeta 10.00 dolar todos los mese sin yo pedir ningún Uber entoces no se por que esta pasando esto
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Anonymous
map-marker Houston, Texas

Driver just hit my parked car

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Your driver hit my car after they gave service to our neighbor. Theres not even a way to contact you guys or file a complaint online. Its absolutely pathetic.
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User's recommendation: Don’t use Uber

Anonymous
map-marker Fletcher, North Carolina

No show twice

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The past two times I tried to use you guys, you pulled a no show, both times to the airport and we were in a mad scramble. Ill never use you guys again..ever
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User's recommendation: Be careful with Uber. They have a mind of their own and they just don’t show if they don’t want to or it’s not convenient.

Anonymous
map-marker Sandy, Utah

Fraud

Someone used my visa account number fraudulently for uber four different times. There is no phone number that I can use to call Uber To Handle this problem
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Wanda J Njr

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Verified Reviewer

Charges

I have a charge on my account for 9.99 not sure what this is for. Please explain why I am getting this charge
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Loss:
$10

Preferred solution: Full refund

Philip N Wac

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Verified Reviewer

Customer service

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The staff care for your success and they need you to be satisfied, that's what I like the mostly . ..
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Preferred solution: Information

Sheri S Jpy

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Verified Reviewer

They charged me 23.73 + 5 00 for a tip and still have 28.58 pending as an overcharge for the same trip.

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They charged me multiple times for the same ride for different reasons and said they would refund my card and have not given me a refund yet
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Loss:
$2858

Preferred solution: $28.58

User's recommendation: Lock your card once they've charged you.

Anonymous
map-marker Winkler, Manitoba

Cannot order rides

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Uber - Cannot order rides
I have enough funds in my card, but I can't place ride orders with Uber because I keep getting the response "insufficient funds to complete this trip" despite being able to use the same card for purchases and other ride orders with competitor cab services. I have also tried changing the card details but keep getting the same error messages, and I can't seem to get across to customer service because the number displayed online is no longer in use.
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Faisal A Jsb

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Verified Reviewer

Fare issues

Uber - Fare issues
Fare issue not correct fare in uber aap please call me and solve my problem 40 km 468 correct fare 40 km 640
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Loss:
$640
Pros:
  • Anytime service

Preferred solution: Deliver product or service ordered

HECTOR V Gjw

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Verified Reviewer

I need to new account for my elderly mother on her phone

Need help for new account Cannot create a new account Could I talk to o a live person Help in creating a new account
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Preferred solution: Want to create a new account on mothers phone

User's recommendation: Yes for my mother new account help could I get help from live person

Karyn M Dqs

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Verified Reviewer

Incorrect address

Fix my address incorrect address listed on my account I need to resolve this Why is there no way I can correct this error
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Cons:
  • No way to contact and no assistance provided

Preferred solution: Address change

Daniel D Utx

Cause money wont spend

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It sucks I been trying to.resolve a thing with uner eats I have money on uber eats and can't get it to go through idk it's dumb
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Loss:
$30

Preferred solution: For my order and my uber cash to work to get the food

Anonymous
map-marker Corpus Christi, Texas

My account was charged n I'm home not moving... Why???

My card was charged n I did not use Uber. For 9.99. if possible can it jus be funded bac to my account??
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Anonymous
map-marker Utica, New York

I was charged 9.99 why? I never signed up

I never signed up for Uber pass they have charged me 9.99 why why??? I already deleted my Uber pass account
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User's recommendation: Absolutely not

Carmen W Fio

Pick up time

Need to confirm pick up time on the day of departure on March 21, 2023. How do I contact Uber for verification? Who can I contact? It's an urgent need to know
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Preferred solution: Pick up time

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