New Reviewer

Overcharged

On Sunday 17/2021 I was overcharged and tip taken off my account totaling 34.98 this done with out my permission
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ID
#2984161 Review #2984161 is a subjective opinion of poster.
Loss
$21
Preferred solution
Price reduction
New Reviewer

Order wrong

My order arrived over an hour late it was cold parts was inedible and they for got part of my order. My food was cold and the large caramel mocha ice coffee was not in the order that was delivered. I would like to be refunded I am extremely disappointed and dissatisfied with the quality of the order and that they left a item completely out of the order
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ID
#2984072 Review #2984072 is a subjective opinion of poster.
Product
Uber Account
Loss
$22
Preferred solution
Full refund
New Reviewer

Logan

I want to schedule a pick up at Boston Logan international airport for this coming Thursday. When I try to do it tells me that that area its not serviced. The airport website says that they do have Uber service from the central garage. When I try to put in the central garage it also tells me that that area is not serviced? How do I set up a ride for this Thursday afternoon from Logan international airport
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ID
#2984068 Review #2984068 is a subjective opinion of poster.
Preferred solution
A ride
New Reviewer

Giood Not delivered but charged

I ordered food from Chipotle on Ponce DeLeon Boulevard in Stone Mountain, Georgia. The food was never ordered however they charged my account as well as for tip please refund thank you the food was $23.79 and $3 for tips. My account is linked to phone number +786-326-**** for Uber. It

User's recommendation: Don't order from this restaurant.

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ID
#2983878 Review #2983878 is a subjective opinion of poster.
Loss
$27
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
On October 14, 2021 the driver bringing me to the airport was not wearing a face mask during the whole duration of the time and stated that he did not have one to wear as an immuno compromised person I was concerned and I left had the windows rolled down I couldnt call...
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ID
#2983718 Review #2983718 is a subjective opinion of poster.
Loss
$93
Preferred solution
Full refund

Double charge

It was a good experience other than getting charged twice. I was able to make it down to see the show on time the vehicle is very clean the driver very professional on the way back out after the show somehow 2 drivers got scheduled I dont know how that happened first time Uber customer I just want my money back for the second charge
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ID
#2983693 Review #2983693 is a subjective opinion of poster.
Pros
  • All great
Cons
  • I have never used them
  • Double charged
  • Glitcht app
Loss
$30
Preferred solution
Full refund

Double charge

That I was double charged I cant take two Ubers at one time and I am was not refunded the second charge ever
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ID
#2983640 Review #2983640 is a subjective opinion of poster.
Location
Austin, Texas

My driver status

Im not sure why my account was blocked I did not receive any information regarding my account even being blocked
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ID
#2983606 Review #2983606 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Robot not real person

Id like to speak to someone who can actually communicate back with me bc I have a more speciic questions than just general ones
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ID
#2983596 Review #2983596 is a subjective opinion of poster.
Location
Kingston, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Please I need a customer care contact number I need to speak to a person

A fraudent activity that I would like to report to a person not robot.in fact I do not to write many words to be understood. Thank you
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1 comment
#2080231

Call your bank IF it’s fraud and not expect these people to help with what they believe is a legitimate transaction. How hard is it to figure out?

ID
#2983569 Review #2983569 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$61
Preferred solution
Full refund
New Reviewer

Billing Issues

I have paid the driver full in cash and on app it is asking to clear payment .The driver asked for cash I cleared the payment .

User's recommendation: Never use uber.

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ID
#2983557 Review #2983557 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Please call me back and resolve the payment issue as I have paid driver in cash

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I wanna know where my money went

I had a little over$26.00 on my account took a ride for $7.53 and now my account has a zero balance. And this isn't the first time this has happened to me. I use Uber almost daily all day and this is ridiculous. Please explain. I tired to order a Uber pass but it said it was declined but you still took my money. Please fix this ASAP I don't have no more money and have a dentist appointment in the morning. Thank you
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ID
#2983552 Review #2983552 is a subjective opinion of poster.
Loss
$19
Preferred solution
Full refund
New Reviewer

Need answers

I Just bought a new car and my insurance policy states that I cannot drive with Uber. I want to know if there is coverage provided by Uber insurance wise so that I can drive for Uber
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ID
#2983303 Review #2983303 is a subjective opinion of poster.
Location
Cleveland, Ohio
Preferred solution
Answers
New Reviewer

Dispute fare

I took the same distance in an Uber three hours apart and the fare one-way was $30 and the other way was eight dollars
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ID
#2983291 Review #2983291 is a subjective opinion of poster.
Location
Fontana, California
Preferred solution
Price reduction
New Reviewer

Wrongfully charged my account!

Call 203600**** Wrongfully charged my account Overcharged need the issue to be fixing Please help!!!!!!!
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ID
#2983205 Review #2983205 is a subjective opinion of poster.
Location
Providence, Rhode Island