New Reviewer

Charged for 4 cancellations on same day that i did not cancel

I ordered an uber to take me home from tesla dealership on 11-24-21 at 10;39 am & they accepted & said they would be there in 10 min . Then when it was time the driver cancelled trip . I called another uber & they accepted & said they would be there in 8 min. when time came they cancelled too. I called the 3rd time & was picked up bewaewbewarein 10 min. But was billed for 2 cancelled trips that i did not cancel, you charged me $5.28 & $5.28 two times. Total $10.56

User's recommendation: beware.

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ID
#3115489 Review #3115489 is a subjective opinion of poster.
Service
Ubereats Customer Care
Loss
$11
Preferred solution
Full refund
New Reviewer

Payment issues

Money taken and no service provided I tried to call there's no way to call no way to get my money back without filing a chargeback with my bank and it still wouldn't let me order
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ID
#3115334 Review #3115334 is a subjective opinion of poster.
Cons
  • No service but multiple charges on my card
  • No phone number to call
  • High price
Loss
$75
Preferred solution
Full refund
New Reviewer

Trouble signing up

App is not working ..,,,;;::;:;;:::,,,.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
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ID
#3115066 Review #3115066 is a subjective opinion of poster.
Location
Sterling Heights, Michigan
New Reviewer

Payment/account issues

My ubber account is not working at all, when I tried to pay using my cards the app says that payment is unavailable, i have tried with few credit cards and is happening the same all the time
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ID
#3114705 Review #3114705 is a subjective opinion of poster.
Location
Istanbul, Istanbul
Preferred solution
Fix my account to be able to request and pay uber taxi
New Reviewer

I have been charged extra money . Why

While booking a ride it has shown Rs 410/-. After completing the ride it showed Rs. 740. This is very unfair. I want my rest of my money refunded. I am a loyal customer of uber. I been using since 5 years. The customer service part is the worst as no one replied. I want a resolution as soon as possible.

User's recommendation: Please do not use uber as they will show you different amount and will charge you double.

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ID
#3114661 Review #3114661 is a subjective opinion of poster.
Pros
  • Friendly drivers
Cons
  • Showing one price ancharging another
  • Unwanted charge and no access to app
  • Take too long to respond
Loss
$740
Preferred solution
Full refund

Can not submit payment update

Not helpful at all Had to delete app and reload app in order to accomplish booking a trip and payment - totally aggravating to say the least

User's recommendation: Provide a toll free number for more complicated system errors.

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ID
#3114487 Review #3114487 is a subjective opinion of poster.
Location
Charlotte, North Carolina

Please help me cancel subscription to Craig’s list sex sight I can’t even get back to it and I don’t remember the name

I signed up for a subscription on a sex site on craigslist after I gave my credit card the site went away I dont remember the name of it can you please help me cancel it
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ID
#3114476 Review #3114476 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

I can't access my account

My email and password aren't working I forgot it and can't get in the email because I forgot that password too I called the other day and the lady said she fixed it but she didn't fix it because I still can't sign in
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ID
#3114413 Review #3114413 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Extra charge for return my coat , I was never told I tipped the driver extra and I am very upset

Hi there. I left my coat in the car by accident I called my driver he was very nice he returned it I did keep him extra for his troubles and then I was charged an extra $15 to my account and I'm very upset about that I live on a limited budget I limited my budget for the service I used to service all the time I would please would like to get back to me please my phone number is 321-349-**** my email is DADICOS 5545@***.com or debradicosimo@***.net thank you
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ID
#3114120 Review #3114120 is a subjective opinion of poster.
Location
Melbourne, Florida
Pros
  • Until now it has been great
  • Usually dependable
  • Good and efficient
Cons
  • Uber overcharge
Preferred solution
Full refund

No response from Uber till date

The driver seems drunk and he was not wearing a facemask properly and on objecting it he threatened me to get of from cab in between a heavy traffic on highway

User's recommendation: Never use Uber.

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ID
#3113808 Review #3113808 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

My doc office keep set me up rids for my radation n they never show but say they have

My doctor's office with JPS oncology Women's Health have been setting me up Flex rods so I can make my radiation treatment and this is the third day in the role that Uber was set up and nobody showed up but yet they say they have show up in my doctor's is paying for rides that I'm not even getting
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ID
#3113658 Review #3113658 is a subjective opinion of poster.
Location
Arlington, Texas
Product
Uber Mobile Application
Pros
  • Is impossible to get a hold of anybody
Cons
  • Incompetent help service
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Feedback on my horrible experience to get a Cab in Secunderabad 500009, Telengana, India

I am constrained to bring to your pointed attention that on Saturday the 27th November, 2021 I was desperate to get a Cab to go to Rajiv Gandhi International Airport, Hyderabad, Telengana, India from Secunderabad 500009, Telengana; inspite of my best efforts, I could...
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ID
#3113367 Review #3113367 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Pros
  • Appear with low fare
Cons
  • Uber drivers cancel the cab for going to rgia
New Reviewer

Refund

I paid in cash but its is still showing pending un my account I needed resolution but I am not even able to call Uber there is no phone number
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ID
#3113302 Review #3113302 is a subjective opinion of poster.
Loss
$400
Preferred solution
Full refund

No news

No news from uber, there was a password fiRuZzJu, not sure if it was yours or Ubers. Not sure how uber handles complains. Thank u for follow up.
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ID
#3113005 Review #3113005 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

Facing a lot of issue with uber recently

Lately we are facing a lot of issue with uber service , the performance and drivers behaviour is becoming horrible .. we are unable to communicate to uber customer care to address issue .. It would be great if I could get a call back on this case
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ID
#3112895 Review #3112895 is a subjective opinion of poster.
Location
Bengaluru, Karnataka