Kandi C Pfw

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I was charged twice on two different cards for one ride

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Uber - I was charged twice on two different cards for one ride
I was charged twice on two different cards and I want my money back, the number that Uber have online do not work an the number that do work is only for Uber drivers like they dont give a *** about the people who spend their money to keep their business afloat this is ridiculous especially when its 3am and they think you to sleepy to see they are stealing from you
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Loss:
$24
Cons:
  • Steal and have rude drivers and only care about the drivers

Preferred solution: Full refund

User's recommendation: Be careful with Uber they love to take your money for *** services

Anonymous
map-marker New York, New York

Can't log in my account my number change

I wanted to keep my old account but I changed my number and cant get into my account. I dont have access to my old phone but through my email yes.
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Marietta Hdn
map-marker Miami, Florida

Activate my account

I Got the message that my Uber account was back activated I get on my app its still saying restricted
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Deepak A Gyj

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| map-marker New Delhi, National Capital Territory Of Delhi

Extra charge

Uber - Extra charge
Uber - Extra charge - Image 2
Booking Fair shown Rs 422/- and taken Rs 577.78/- it's not a good thing. And I have selected a location if vaishnaw hotel church mission road and he dropped us in new market?? Don't what the uber is doing now days Angry
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User's recommendation: Extra charge after booking at check-out time??

Christophor Fjy

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| map-marker Denver, Colorado

Fraud

Stolen debit card and still trying to use after I message Uber to block my phone number digit to my card and it still has been blocked.
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User's recommendation: Careful the need to file on these people as well as as I am

Theresa C Mzc

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Verified Buyer

Left phone in drivers car

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Uber - Left phone in drivers car

Mistakenly left iPhone in drivers car. I tried texting her and calling her.

She seemed pretty honest and was very friendly. We chatted it up the entire drive. I actually offered her a few free /half price sets of nails, permanent makeup,hair service etc and gave her my business card/loyalty card. I left my IPhone 11pm o max in her car.

Its brand new. I need my phone. Im a driver & dasher Im fhkn pissd azfff this hasnt been resolved.

Very rude,stupid,very uneducated pieces of shytz work /customer service reps needs continued education through job/without pay. Idc idc how rude I am ,keep your professionalism at all times vs being half *** smart & professional at the same time.

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Loss:
$800
Pros:
  • Bologna
Cons:
  • Bologna

Preferred solution: My phone returned to my pick up address.

User's recommendation: Absolutely not

1 comment
Guest

So, you're upset because someone has better things to do than take advantage of your lame nail products as an incentive to return your junk? That's so funny.

That driver could be miles away from you and/or doing something else. If you're talking crazy, you may never see that phone again or it will be dropped off as far away from you as possible.

This is your fault for being stupid and leaving your junk behind. Do not repr o duce

Anonymous
map-marker Alamogordo, New Mexico

Lost wallet

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No one tried calling back. Support would not answer my question jsjhshsjsjdhjdjdjxjdjdjdhdhhdhdhdhdhdjdhdhdjjdjdjdhdhdhjxjdhdjjdjdudud
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Dezire W Tbw

I left my car keys inside the Uber

I need help cause I left my keys inside the Uber I need help can somebody call the driver and ask him to take them back to my job I need my keys also it have my house keys Im locked out my house . My name is dezire
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Preferred solution: I need the Uber to bring me back my keys

Rhonda O Hwg

Wrong address on previous orders

Wrong address was listed as Buckkeye and 200th street along width incorrect digits of my address My address is : 13578 west Cypress Street Goodyear Az 85395 The gate code is 3578 Please correct this- maybe why havent gotten last orders I was getting them previously Please cheek your system for hackers and biru
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Loss:
$30000
Pros:
  • Ubber was great reliable and multi function with great efficiency
Cons:
  • Hackers that can change your address need to be stopped and prosecute

Preferred solution: Delivery of missing items from grocery store

Spencer S Cqa

Double charged

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I have been double charged multiple timesuse another compay. They have no to a very slow means to ge back i contact with you
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Loss:
$52
Cons:
  • Impossible to get in touch with customer service

Preferred solution: Full refund

User's recommendation: use another company

Skylah Eky

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| map-marker Cape Town, Western Cape

Hi I book a ride with my rides account Uber block driver and rides account

Hi I book a ride with my rides account Uber block driver and rides account
Hi I book a ride with my rides account Uber block driver and rides account - Image 2
Hi book ride with my rides account and I cancel 3 Times Uber block my rides account and my driver's account Uber said they will never open again I leave permanent job to do Uber I'm block 2019 till now please help about my Uber account please the driver that I book the ride Uber never called him with me I'm with out a job I like my Uber account must be fix please
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User's recommendation: Driver were laying to Uber

Babita S Jqp

Lost my bag in car

Driver not picking my call no any help received for still so please help this subject please I request to you please help
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Loss:
$1000

Preferred solution: I request to you please return my bag

Alexandra G Xwi

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Verified Reviewer

Cancelation fee in error I never cancelled the driver cancel

Im trying to call customer service uber driver cancel on me I want a refund!!! I did not even confirm the trip because there were no drivers . Need a refund. I have nothing else to say, I took Lyft instead more reliable...
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Preferred solution: Full refund

User's recommendation: None, I want my money back

corina t Yln

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Refund

Good afternoon, I am emailing you as I discovered your company had charged my credit in the amount of $ 79.92 this charges are unauthorized. I have never gave my consent to be charged 8 times. in the effort to resolve this matter, I am kindly to be credited in my Uber eats account. thank you, sincerely, Corina Tambo aka Aquario Solis
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Loss:
$79
Cons:
  • No having customer service via phone

Preferred solution: Full refund

Karaokeruss

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Verified Reviewer

Unsatisfactory response or resolution

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UBER CUSTOMER SUPPORT REFUSED TO ISSUE ME A REFUND OR CREDIT MY ACCOUNT IN FULL EVEN AFTER SENDING SCREENSHOTS AND BEING BOUNCED AROUND TO MULTIPLE SUPERVISORS. UBER DOES NOT ALLOW MULTIPLE RIDER ACCOUNTS. TOTALLY OUT $400 IN REFILL CARDS PURCHASED AT WALGREENS DRUG STORE.
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Loss:
$400
Pros:
  • Fast service
Cons:
  • Absolutely no form of customer service

Preferred solution: Full refund

User's recommendation: Have someone take you to location or go with Lyft.

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