New Reviewer

My ride to Miami airport today 7:30

1.3
The communication is terrible. Please your customers service needs to confirm that they will come to pickup me 7:30

User's recommendation: No coments.

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#3521303 Review #3521303 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Preferred solution
Confirm the ride appointment at7:30

Was charged for ride I didn't take

On 4/24 i was charged 20.37 for a ride i did not take. After contacting uber, i was told they would not refund my account due to the ride being close to my address. What kind of bs is that. Uber is *** wrong and im cancelling my account with them. Horrible customer service

User's recommendation: *** uber.

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#3520788 Review #3520788 is a subjective opinion of poster.
Location
Roslindale, Massachusetts
Cons
  • Terrible customer service
Loss
$20
Preferred solution
Full refund
New Reviewer

Lost phone

Left phone on in car. Dont have Drivers phone number. I need to get a hd pf him so I can get phone back
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#3520677 Review #3520677 is a subjective opinion of poster.
Location
Hyattsville, Maryland
New Reviewer

Need info re service and fees

I need to know if I can use uber post surgery to PT appts. Am able to get in and out of vehicle. I need to know feed
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#3520137 Review #3520137 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Preferred solution
Answers to the above questions

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Verified Reviewer New Reviewer

Driver Never Showed

2.6
I reserved a ride to Denver International airport at 5:15 AM. Ride was confirmed. The driver never showed up and I had to reserve another ride. Luckily I allowed for plenty of time to make my flight!

User's recommendation: Only reserve a ride the morning of your need.

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#3520040 Review #3520040 is a subjective opinion of poster.
Location
Denver, Colorado
Loss
$54
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Uber itself

5.0
I already wrote everything in previous reviews unless u dont keep records of it Why do I have to write so many times
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#3519007 Review #3519007 is a subjective opinion of poster.
Location
Montgomery, Pennsylvania

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Verified Reviewer New Reviewer

Driver and car smelled like weed , very rude

Call me please , driver was rude and unhappy had to work long hrs , car and driver smelled like weed

User's recommendation: Call me.

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#3518999 Review #3518999 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Discussion
New Reviewer

Complaint about drivers

2.5
Always cancellation from driver n I need to pay for it. Route chage by them n I need to pay extra charge.
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#3518962 Review #3518962 is a subjective opinion of poster.
Location
Pune, Maharashtra
Preferred solution
Let the company propose a solution

No I don't need do this downloaded wrong app Saturday but I was very dissatisfied wit Uber Saturday night the drivers wouldn't except my money of $117 or$91 n Chicago u was staying n monee Illinois I live n Arkansas thought uber had me but I was very unhappy I had to...
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#3518953 Review #3518953 is a subjective opinion of poster.
Location
Manila, Arkansas

Cancel ride

1.3
Couldn't find a cancellation button. No phone number to reach Uber, have no idea if I won't be charged for cancelling, not happy may never use Uber Again
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#3518323 Review #3518323 is a subjective opinion of poster.
Location
Puyallup, Washington

Wrong size vehicle showed up

I ordered a six passenger vehicle a four passenger showed up I would like a refund for the difference
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#3518294 Review #3518294 is a subjective opinion of poster.
Location
Laurelton, New Jersey

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Verified Reviewer New Reviewer

Charges on. Card

1.0
Once you have someone's payment method you just go KRAZY on it! Drivers did NOT pick me up and you charged me for that! NOT Good Business for my FIRST time using Uber! And NO WHERE to submit my Discount code! Very BAD Business practices! The 2 Drivers that I did have were very good! I Thank GOD for them! Paul Colombo Resident Pompano Beach FL 754-215-**** flice1854@***.com NOT sure if I will ever use Uber again since ALL of this happened on the FIRST day that I used Uber! CUSTOMER BEWARE!
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#3518247 Review #3518247 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Loss
$30
Preferred solution
Price reduction

I have no idea

I have never used I have never used or called called for one and have no idea why i was contacted. contacted. If someone is using my name please let me know

User's recommendation: I have never used or called called for one and have no idea why i was contacted. contacted. If someone is using my name please let me know.

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#3518161 Review #3518161 is a subjective opinion of poster.
Location
North Tonawanda, New York
New Reviewer

Driver has my property

Phone feel out my pocket on 04/25/2022 between 5:00-6:00 PM I used the (Lost Item) in app option about 10 times sofar and spoke to in app customer service atleast 5 times since yesterday and they keep saying they cant get in contact with their on employee...this is not a personal phone its contracted and from my work ..the phone absolutely must be returned asap i was able to track my phone with the driver for awhile yesterday evening and seem some one connected a spectrum wifi connection to it..i need that phone.
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1 comment
#2174385

So it rode in the backseat until a passenger got in, found and took it. Forget it, that phone is gone.

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#3518134 Review #3518134 is a subjective opinion of poster.
Location
Austin, Texas
Cons
  • Unprofessional
Preferred solution
Deliver product or service ordered
New Reviewer

Didnt receive funds

1.0
My order was completely wrong. Was supposed to get full refund and 5 dollar credit. And didn't receive neither.

User's recommendation: More options and a customer service phone number.

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#3517956 Review #3517956 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$22
Preferred solution
Full refund