New Reviewer

Ride amount

Need to talk to someone at uber. About how much it would cost or rates.is there someone I can talk too?
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ID
#3010426 Review #3010426 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Return money

I did no cancele service and they charged me penalty, service canceled by driver on October 21 ,2021

User's recommendation: Best drivers they don't know the city well.

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ID
#3010354 Review #3010354 is a subjective opinion of poster.
Cons
  • Drivers lost
Loss
$20
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Someone stole my cc open and account and I can't get anyone to delete this application

I NEED A LIVE PERSON TO HELP ME RESOLVE A FRAUDULENT ACTIVITY!!!!!!SOMEONE STOLE MT INFO AND OPEN AN ACCOUNT FOR THEIR BENEFIT AND I CAMT GET ANYONE TO HELP ME DELETE OR FIND OUT WHO IT IS
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ID
#3010212 Review #3010212 is a subjective opinion of poster.
Cons
  • Customer service line is only for drivers
  • Difficult to contact customer service
Loss
$36
Preferred solution
Delete this account since I did not open it
New Reviewer

Problem with order.

A delivery was ordered from 7/11. I ordered cigarettes. My driver license is expired due to covid. My appointment for renewal is next month. I have a Disabled Veterans ID but it was ignored. No customer service to call for assistance. Door dash came once with same situation and their customer service was able to verify my age. I am 68 years old and really need assistance with deliveries..
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ID
#3010091 Review #3010091 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Paid in cash to driver but still getting payment due

October 22nd I took ride to Jayanagar 4th block rs120/- paid by cash for trip driver name is Raghu, but he didn't update my payment for that it's showing payment due

User's recommendation: Don't take uber it's 2 time happened or else don't pay by cash.

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ID
#3009650 Review #3009650 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Complaint on driver

I booked uber today for a appointment with doctor. But Driver not came. He called he is coming. But not came. I lost my appointment with doctor
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ID
#3009601 Review #3009601 is a subjective opinion of poster.
Preferred solution
Fine to driver

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Verified Reviewer
New Reviewer

A charge on my card

I have 2 charges on my card for Uber and I don't use Uber...they were of no help being as they cannot assist you.
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ID
#3009108 Review #3009108 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My Fiance Account Suspended for Accident she never had

My fiancé was accused of having had an accident that never happened. There is no police record of such an accident. My fiancé. Has never had an accident of any kind. In fact, my fiancé's life was threatened when she took 5 men on.a long trip. One passenger of the five men said they were going to tie her up and leave her for dead. She responded with great courage and dropped off these men at their destination. She, about to contact Uber as regards this incident. When suddenly her account was suspended and she never cashed out her money due from this trip.
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ID
#3009080 Review #3009080 is a subjective opinion of poster.
Location
Dallas, Texas
Pros
  • Reasonable cost
  • Good app
Cons
  • Unfair treatment of drivers
Preferred solution
My wife to be back om Uber Platform as driver.

Lost wallet in Uber car

Wallet with ID and credit cards was lost in the Uber car. Immediate calls to Uber resulted in no satisfaction whatsoever. Impossible to get hold of anyone on the phone on weekends. Finally got wallet back THE NEXT DAY. Didn't have ID to fly home and get through security at the airport because the Uber driver was just too busy to run the wallet back to me that day. He obviously didn't give a damn about anybody but himself. This made it a horrible experience. The Uber driver is probably too stupid or too inconsiderate to hold down a real job. Either way,, he should not be in the service business. Uber should have higher standards.

User's recommendation: Get driver's personal information when you get into the car including his cell phone number.

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2 comments
#2083975

This is not a real complaint. Hello, Kevin.

#2083949

"driver is probably too stupid" One thing is for sure, the driver wasn't stupid enough to leave their junk is another person's car as you did. Time for you to take a class in personal responsibility. Hopefully, the next passenger grabbed your junk...

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ID
#3008906 Review #3008906 is a subjective opinion of poster.
Location
Lake City, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very unhappy

I have had some horrible experience with this app and I feel I been cheated needing to submit my ID for my first time and I used a uber gift card . It makes me feel very uncomfortable and like invasion of my privacy to show my personal information to strangers who have no valid reason for my home info and this isn't a requirement of the app before applying my gift card or creating an accountp
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ID
#3008594 Review #3008594 is a subjective opinion of poster.
Location
Bend, Oregon
New Reviewer

I want my money back. I spent a152. Dollars and only received 8.00 worth of stuff

I want the refund back. That's just stop wrong.i want my back. I.want my money all refunded back to me
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1 comment
#2083017

Why do you feel like you should get a full refund? You should pay for the $8 of food that you got.

ID
#3008251 Review #3008251 is a subjective opinion of poster.
Location
Spring Hill, Florida
Loss
$155
Preferred solution
Full refund
New Reviewer

Missing items

Uber - Missing items
Where is my money we didn't get. But one sub and a cookie. And order 155.00 worth of food.im still needing my money
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ID
#3008240 Review #3008240 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • Had no issue til now
Cons
  • Overcharges
Loss
$122
Preferred solution
Full refund

Left purse in the car

I was able to talk to the driver and he returned to the location with my purse. I could not be happier with the services I received from the uber driver he was the BEST!
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ID
#3008196 Review #3008196 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I booked ride today but your misbehaving

Hr55y3083 drive name dhiraj they have ho manner how to tk2 costomer. He is abusing language. This driver trimenet to job otherwise I have legal action.

User's recommendation: Misbehaving driver.

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ID
#3008009 Review #3008009 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Loss
$500
Preferred solution
Misbehaving driver

Driver 20 min late

My friend and I scheduled an Uber for 4:00pm and the Uber driver on Uber showed he was going to be 20 minutes late. We had reserved many hours in advance and we had to leave by 4 to get to our flight. Driver would not answer our call as he said his English was bad . No worries we found another ride and had to leave but I do appreciated that Uber credited my account and this was resolved quickly

User's recommendation: Be sure to track under when schedule ahead.

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ID
#3007971 Review #3007971 is a subjective opinion of poster.
Location
Raleigh, North Carolina