Diana F Ign

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Verified Reviewer

Uber can't verify email

Can't sign in asks for email or phone number does not receive code and has problem with email verification and Uber app needs update, but my iphone is not 14.IOS or later. Older version does nothing and password not working.Just need a ride.
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Preferred solution: A ride and Uber app not updating my app is no longer supported

Ailisa U

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Verified Reviewer

Lost my garge door opener

Hi my name is Ailisa Ureneckon Wednesday 1 2023 I lost my garage door opener must of fell out of my bag not shure if it was in the morning with that driver or in the afternoon with that driver because I didn't need the opener that day and because my insurance takes care of it it doesn't show the driver's names I had that day and texts got erased that day please help me get it back have been trying trying too get a hold of someone about this Firefox6921@***.com my insurance is with united health care
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Loss:
$45
Pros:
  • Get you to where you need to go
Cons:
  • You may have to waiting a while some times

Preferred solution: My garage door opener back please

User's recommendation: Make sure you have everything with you

Elizabeth K Jdf

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Verified Buyer
|

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Verified Reviewer

No help

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Uber - No help
I nee someone to answer me. My daughter left her purse in an uber last night. No one helps. There isq no phne number ti call . No one answers my emails or messages. I will have file a police report.
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Loss:
$1
Cons:
  • No accountability

Preferred solution: My purse and money back

Anonymous
map-marker Martinsburg, West Virginia

Surgery appointment

No service & No Reply It an inconvenience where I live , West Virginia. Be careful where you want Uber from and to go.
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User's recommendation: Be Careful

Anonymous
map-marker Norfolk, Virginia

I pay for uber one and my order was wrong and I havent heard back

Im over uber eats. Everytime its something. Made me wait 2 days and asked for a picture. Then i get we will credit you 6 dollars ok so I had to watch everyone else eat cause my sandwich was burnt and i didn't get my pie. I won't be using uber eats again.
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Elizabeth G Lus

Cant use Uber cash

My name is Beth Pissed customer Can't use my uber cash or Any of my payment methods Please can someone please call me. 1 35* *** **** conkbeth@***.com
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Pros:
  • 000
Cons:
  • When it works

Preferred solution: Someone to please help me be able to use my Uber app to be able to use my methods of payment that I have stored somebody. Please help me and just do the guess that looks like business instead of pride.

Jim C Jun

Complaint

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I preordered a ride NO confirmation, so I ordered another one . The first one shows up, I cancel the second one and you charged me $15
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Loss:
$15

User's recommendation: Lyft

Anonymous
map-marker Coimbatore, Tamil Nadu

Charged higher fare than estimated

Still my query is pending no call received from your side even any message from your side are also not received.
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Joshlynn Lld
map-marker Bengaluru, Karnataka

Please start my rides

No customer support nothing.i cNt restart ride by paying.harassment.please add my pending in next ride and help me.need customer call and pending payment start again in next ride please add it.
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Priyanka K Fdj

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Verified Reviewer

Cancelling my Membership

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I need to cancel my Uber one which i signed for free trial. Now i decided not to continue so i need to cancel it and just want to make sure I don't get charged.
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Preferred solution: Need to cancel my subscrption

Gaelle R Cis

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Verified Buyer
| map-marker Rancho Cucamonga, California

The Uber driver stole my perfume

The Uber driver stole my perfume
The Uber driver stole my perfume - Image 2
I want my perfume back. Or my money back, this is unfair to me. He stole my perfume, I called his number his girlfriend picked up, and later hang up, after I text him he called me right back and said that my perfume is not on his card. I need my money back.
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User's recommendation: *** no, stay away from that stupid Uber driver

Jordan T Gfz

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Verified Buyer
|

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Verified Reviewer

Double charge

Uber - Double charge
Just ordered an Uber yesterday for my husband and we found out that they not only double-charged us for the purchase of the Uber but also the tip two tips were given which were not authorized and my credit card is down $100 when the initial drive should have only been $30 and the tip was maybe 15 or 20. There seems to be no way to contact them regarding this issue it's extremely frustrating and I'm very dissatisfied if this is an issue that we need to be concerned about moving forward I will never use them again.
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Loss:
$100
Pros:
  • Great service with uber drivers
Cons:
  • Horrible customer support

Preferred solution: Full refund

Anthony B Mbx

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Verified Buyer
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Verified Reviewer

Took money out of my account

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Uber - Took money out of my account
They took 147 dollars out my account and I didnt even get a ride with Uber be cause where I was trying to go was to far.
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Loss:
$146

Preferred solution: Full refund

User's recommendation: Call someone else

Valencia H Jnp

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Verified Reviewer

FIRST TIME EVER USING UBER AND LAST!!!

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Original review Feb 01, 2023
The DRIVER was ON HIS CELL PHONE the ENTIRE TRIP from Owings Mills Md to Baltimore City Md ON THE BELTWAY ***AT NIGHT*** with TRACTOR TRAILERS BARRELING IN EVERY LANE***VERY DANGEROUS***!!! He spoke in his foreign language to whoever he was talking to the entire 30 MINUTE trip which was also very disrespectful in my opinion no telling what he was saying. He was so GLUED TO HIS PHONE HE DROVE PAST MY DESTINATION. I'd give him BIG FAT ZERO if I could!!!
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Pros:
  • Arrived quickly
Cons:
  • On phone very dangerous on highway with tractor trailers
  • Very unprofessional glued to his cell phone the entire ride

Preferred solution: Full refund

User's recommendation: MAKE SURE YOUR DRIVER IS NOT ON PERSONAL CALLS THE ENTIRE TRIP!

1 comment
Mr. Poopy Butthole

If you decided to stay in the car you are NOT entitled to a full refund. If you cannot afford UBER, walk or use public transit.

Frederico Fyq

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Verified Reviewer
| map-marker Mumbai, Maharashtra

Lost my bag

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I have lost my bag with may laptop and all other item, I forget to collect bag and. Driver once picked my phone and say I am.at mebla maharaj pur. I went there and didnt get phone with driver, please help.me.to connect with driver pleaseb
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