Eligha T

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Keep yaking money

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Why is it that yall come back days later and take money when I already paid for the service that day ...now yall done this on more then one occasions and I'm wandering why do yall keep taking g my money from me
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Loss:
$200
Pros:
  • Good services
Cons:
  • Stop taking extra money

Preferred solution: Full refund

User's recommendation: Watch out for your money because they come back and take what they want

Jarian Ion
map-marker Lubbock, Texas

Well, if you’re gonna have Uber customer support on a *** website on the Internet you need to be able and make sure that you update your *** phone numbers

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I was charged twice for this order. OK but both of them went through my account and this is more than four days ago.
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Olga A Fxy

I have an account but can't get a ride

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I called an Uber a few days ago the credit cards on my account have changed I tied to put A new Amex card but I could put the complete security code I tried to call 1-833-87*-***7 3 times but was cut off each time I need help to have my account to work I am going to Europe soon and will use Uber Thank you
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Ty W Drw

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Verified Reviewer
| map-marker Phoenix, Arizona

Stolen credit card used for ride

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My vehicle was broken into and a first premiere credit was stolen at Vee quiva Hotel @ Casino. I tried over and over to reach somebody at Uber but atlas no help no answer nada. In the period of one week the thief has charged up nearly $500 on Uber eats and Uber rides Uber has given me zero help . They make me ill
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Anonymous
map-marker Houston, Texas

Multiple Unauthorized charges

I authorized uber to pick my uncle conrrado from 7809 Phil st houston tx 77012 to 16925 fm2920 tomball tx 77377 the charge 67.96 which I authorize and there is 4 more charges that I dint authorize
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Anonymous
map-marker Queens, New York

I forgot my phon in the Ubers car

I can not get a costumer service number for uber company, for real, i can believe that uber has no costumer service numbers. please call me on a different number 213-514-****.i rated texton the uber driver but i failed [please help me get my phone bak thank you very much please call me asa p
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Anonymous
map-marker Delhi, National Capital Territory Of Delhi

Change not returned by the driver

Today i had booked a uber TSR no. 4804 from Sector-15 to AD Block Shalimar Bagh from my mobile number 875087****. I had given him 220 Rupees but he did not returned my change. Suitable action may be taken against him and my remaining change/Rupees may please be returned. With regards
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User's recommendation: please take care personally. Uber did not take on your grievances

BOAKYE D

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Verified Reviewer

Please for the past 6 months every 24th of every...

Please for the past 6 months every 24th of every month Uber eat deduct £5.37 pounds from my bank accounts
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Leny A Tho

Rate issues

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I was given $26 for my ride, now I get an email with a rate at $45..and now they don't have a customer number for us riders only zweb help with answers this is not acceptable..and if we don't pay this they take repercussions against us.
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Loss:
$20
Pros:
  • No live help for riders
Cons:
  • No live help for riders

Preferred solution: Apology

Tynola C

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Dispute a transaction I didn't authorize

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Uber - Dispute a transaction I didn't authorize
I didnt authorize a Uber ride on 12/23 going I dont even know where if yall got a picture of me you should of none tht wasnt me
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Loss:
$43
Cons:
  • None of these

Preferred solution: Full refund

User's recommendation: Don’t ride with uber

Sadanand G Mpm

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Verified Reviewer

Excess fair

Sir Morning i booked a moto vehicle no. DL4 SDQ9012 he came my house to pick me he ask me fair how much shown i told 71 rs he told me if u give me 100 rs than i will drop u either u cancell it i cancel it, again i book another vehicle they show me 70.14 fair but he charged me 85 this is not fair regular this type happen is going on plz look in to the matter no trafic no route change than whu extra charge always
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Lenyx Hub

I’m checking on price to leave from 218 North...

I’m checking on price to leave from {{Redacted}} to go to {{Redacted}} my name is Mr.Antonio Benson
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Robyn C Kyl

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I was charged more due to being caught by a train.

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Uber - I was charged more due to being caught by a train.
There was a train sitting on the track for a long period of time, causing delays in my drop off time. I need my money back because I have ZERO control of the trains being on the track!
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Preferred solution: Full refund

User's recommendation: Lock your cards, they will get you!!!

Lalit S Bzx

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They took my money and won't return it

Uber - They took my money and won't return it
Uber - They took my money and won't return it - Image 2
I booked a shuttle packcage and now due to technical glitches in the app unable to book a ride and my package will get expire within 30 days and 3 days has been passed there is no response from the uber team and there is no contact number only FAQs are there. They have looted my hard earned money and fooling customer just by saying please try again our team has looked into the matter and after trying again the issue is same as it was in earliest. I am just saying just return my money as i only know how I have paid the said money.
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Loss:
$250
Cons:
  • Very bad app with no customer support

Preferred solution: Full refund

User's recommendation: Don't use uber app they don't have any support for customer they just loot customer money and then gets disappear

Anonymous
map-marker New York, New York

My driver never came and I was charged

I was still never refunded for this trip the driver accepted the ride and completed the trip as if I took it Uber said they would refund me and I havent gotten the refund yet
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