New Reviewer

I want a refund

Teresa was suppose to come pick me up, she got to a supposed address, I called and even sent messages, she didn't pick up her calls neither did she reply my messages, eventually she cancelled the trip, so yeah, I want my refund, please, thank you.
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ID
#3022989 Review #3022989 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund
New Reviewer

They not answer

I deactivated my account I never used it or got any service and they have discounted 24.99 I am not interested in this service because where I live there is no such service. I canceled the service and not why has it been discounted?
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ID
#3022980 Review #3022980 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Masks don’t work- Invite to drive

We all know masks dont work and i told Uber this but they still keep inviting me to work when i refuse to wear a mask. If masks were really used in the 1919 Spanish flu and they were of any use, dont you think they would have continued using them for a century? No they realized that masks dont do anything to stop transmission of a cold. So stop inviting me back to work when you illegally force me to wear a mask. Im not complying with your voluntary mandate.
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ID
#3022970 Review #3022970 is a subjective opinion of poster.
Location
Ottawa, Ontario
Loss
$20
Preferred solution
Change your policy
New Reviewer

They overcharged me

Uber overcharged my account twice today. First they charged me after I cancelled on time. Then they overcharged again for my trip from the airport

User's recommendation: Be aware.

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ID
#3022913 Review #3022913 is a subjective opinion of poster.
Loss
$13
Preferred solution
Full refund
New Reviewer

I cancel a trip 2 minutes after i made and they charged my card in full

I needed to cancel my trip and I told the driver and then he charged my card then I got a text message from my bank that Uber charged my card I want a refund
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ID
#3022795 Review #3022795 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$26
Preferred solution
Full refund

Im getting charged for trips im not doing

Shrugneeded a little extra time to get ready, and for error correction. driver arrived within 7 mins of submitting info. as I realized my error. there was absolutely no time to correct, and I was charged. and also, could not locate a customer service #, to speak with a live human being. and was caught in web world.

User's recommendation: make sure to not click on submit, or will receive a charge, even to hurry and try to change.

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ID
#3022701 Review #3022701 is a subjective opinion of poster.
Location
Salt Lake City, Utah

Back ground check

The issue is still not fix I have not been able to go online since last Friday I have not made any money and I can not pay my bills. You might as well shut uber support down because they are no help at all. Uber is the worst company I ever work for period.
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ID
#3022699 Review #3022699 is a subjective opinion of poster.
Location
Frederick, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Left bag accidentally in an Uber vehicle at 10:52 p.m. October 27th I was dropped off. But the issue is my wallet with all my confidential important cards are in it. Recently, A friend of mine had me hold all of her personal and confidential cards. They're in my wallet...
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ID
#3022510 Review #3022510 is a subjective opinion of poster.
Location
Kansas City, Missouri
Loss
$20
Preferred solution
My belongings which I know I probably am not going to get because they're taking their sweet time responding back to me. These are personal items that in the wrong hands could be very hurtful or damaging for my friend and I.
New Reviewer

No customer service!! I’ll be using a cab from now on

Was charged 3 times for the same ride, 2 Uber drivers, one couldnt find us, we asked the second guy to give us a minute to grab our purses and he left, WTH?!

User's recommendation: Nope.

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1 comment
#2085225

You solved your own problem.. Use a cab. Enjoy the ride!

ID
#3022343 Review #3022343 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Using my card without permission

Someone is riding under my card and not only that they charged me more money then what it says Its supposed to be I want my money back
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ID
#3022297 Review #3022297 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Because they keep charing for card for rides i haven't taken and I have been charges 6 $1 charges in the last week from Uber

I checked my bank account 10min ago to find another uber charge was made last night funny I was in bed sick and I have 6 $1 charges from uber within past week

User's recommendation: Don't use they will screw you eventually.

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ID
#3021901 Review #3021901 is a subjective opinion of poster.
Loss
$16
Preferred solution
Full refund
New Reviewer

Lost airpods

I have lost my airpods in cab and after that i have contacted uber driver for that and he said he got it and he will give when he comes in this area but now he is not picking my calls
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ID
#3021892 Review #3021892 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Cons
  • Need to talk to an actual person
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

First time joining Uber- sign-up gift.

As a tourist in New York I first joined Uber. My hosts recommended that I sign up for Uber Services and indicated that I would receive a $ 10 sign-up gift. Registered for the app and booked a ride were made for the first time on 9/22/21 I did not receive a joining gift, although I made additional use of Uber and I recommend to all my friends & family visiting the US to download the app and sign up for Uber services. It is effective and very convenient.

User's recommendation: very good!!

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ID
#3021753 Review #3021753 is a subjective opinion of poster.
Pros
  • Efficient and convenient
Cons
  • Non
Preferred solution
10$ refund

Missing paper work

I dont not have a tlc . All i have is a valid drivers license and a truck drivers dot medical card. I drive trucks but currently not working
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ID
#3021714 Review #3021714 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Fraudulent charges

A wrongful charge. We did not use Uber and we were charged 25.00. Unable to get on contact with anyone to fix this!
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ID
#3021691 Review #3021691 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$25
Preferred solution
Full refund