Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
19.1K
TOTAL REVIEWS
770K
PAGE VIEWS
77
ISSUES RESOLVED
Uber Reviews
Are they running on Thanksgiving.
I'm not pissed just asking if drivers will be working on Thanksgiving night I'm not pissed off just hhhhhhhhhhh
ID
Location
Rocky Mount, Virginia
My account has been over charged, I ordered an $51.00 ride and to my surprise it’s up to $83.00, no way I need to be refunded $30 please and thank you.
I need to be refunded from my October 31 ride, which I ordered to be $51 and its up to $81 and then $93 I need to be refunded please.
ID
Location
Ocoee, Florida
New Reviewer
Submitted papers
Submitted papers for the inspection of my vehicle and cant get approved i need an answer why is not approving me if i payed for them to do the inspection on my car
User's recommendation: Message the company.
ID
Location
Temecula, California
Pros
- No help what so ever
Cons
- Dont pick off up phone
- It is taking forever for issue to be resolved
Loss
$30
Preferred solution
Full refund
New Reviewer
Charge for a ride I never took
Ive been charged two times in the last two months for $24 for an Uber ride in San Francisco when I live in Florida
ID
Location
Pensacola, Florida
Loss
$48
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBeing charged for no reason
I have never used Uber and Im being charged 9.99 for the last few months and no one can tell me why I'm asking that all my money be refunded asap please
ID
Location
Las Vegas, Nevada
Pros
- I need my money back
- Need call back number
- I need my money i dont use uber
Cons
- Being evasive about settling a small claim
Loss
$40
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
My situation is one I have never experienced with Uber. Last night (Oct 31 2021) I received several texts through the Uber app that someone was being picked up by an Uber driver in Atlanta that did not match my picture. The following text I received asked that I verify...
View full review
ID
Pros
- Had no issue til now
Cons
- Awful customer support
Loss
$500
Preferred solution
My due compensation for rides given and app restored so that I can drive
Yes. Charged me 43 dollars when it was supposed to be 28 dollars and y’all still took 43 dollars out of my account I got fired. I have no job. I can’t Uber any more because they say I owe 28$ when
Got fired cause my driver cancelled and the the other drove 20 minutes out of the way to my job and I was late
ID
Location
Richmond, Virginia
New Reviewer
They changed the price once the driver dropped Me
Update by user Nov 03, 2021
So I accepted the drive because it shows 48$ it even charged me 48$ then when the driver dropped me I noticed in my email they I will be charged 53$ why ( it says toll ) first of all the driver who took toll usually when I use Lyft they never do that the price I agreeed on is same price I pay no matter if the driver chose to use toll or not . Then In the app the 48$ switch crazy to 53$ like the 48$ never happened. When I complain through the app it says I paid exactly what I was agreed on but no that is cheating and I will never use Uber again
Original review posted by user Nov 03, 2021
So I accepted the drive because it shows 48$ it even charged me 48$ then when the driver dropped me I noticed in my email they I will be charged 53$ why ( it says toll ) first of all the driver who took toll usually when I use Lyft they never do that the price I agreeed on is same price I pay no matter if the driver chose to use toll or not . Then In the app the 48$ switch crazy to 53$ like the 48$ never happened. When I complain through the app it says I paid exactly what I was agreed on but no that is cheating and I will never use Uber again User's recommendation: Always screenshot the price before you order the drive.
ID
Location
Dallas, Texas
Service
Uber Vehicle Driver
Pros
- Convenient when there are no other options
Cons
- Overcharged me fees were not made apparent
Loss
$5
Preferred solution
Let the company propose a solution
New Reviewer
Need receipts for 10/8/2021
not really a complaint. I need receipts for 10/8/2021 for two rides. One was $27.59 The other $32.28
User's recommendation: get receipts during your ride.
ID
Location
Mechanicsburg, Pennsylvania
Preferred solution
Receipts so I can get my boss reimbursed
New Reviewer
Am having problems with logging in
My phone number must be linked to a different email, my phone number is: 253331**** Añd my email is bubbagill@***.com
ID
Location
Federal Way, Washington
Preferred solution
Let the company propose a solution
New Reviewer
Driver recklessly driving
Over driver was driving down the road recklessly when confronted by the driver side window about how he was driving as a Uber driver he say he dont give a *** about no Uber then I decided get license plate number 8Huy820 Black Camry report this to uber driver
ID
Preferred solution
Be professional at all time
New Reviewer
Driver miss behaviour
Driver name bharat sharma this bike no. Is DL4SDJ6505 This is in a janakpuri and this driver miss behave and abuse a my wife plz action and now i complaint in police station i m very angry very plz action and plz driver no me plz
User's recommendation: Uber not boking.
ID
Location
New Delhi, Delhi
Loss
$12
Preferred solution
Miss behave driver
New Reviewer
Transaction
Unauthorized transaction not sure what happened for a ride today I did not do..it was 9.99 at 952 am
ID
Location
Indianapolis, Indiana
Pros
- Easy to use app
- Quickly arrived for pick up
Cons
- Overcharged
- High far
Loss
$10
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPackage not delivered
Package was not delivered and I lost contact with the driver .so don't know where is my package .n will it get delivered or not .I had already paud cash
ID
Location
Kolkata, West Bengal
New Reviewer
Payment issues
I live in allentown PA sterling hotel However, have a PO Box so my zip code is different How do I get uber payment set up
ID
Location
Philadelphia, Pennsylvania
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