New Reviewer

Complain

I booked the cab and trip got confirmed but the driver didnt moved so I call to ask Wer he reached but the response was harsh and in appropriate manner it was totally unprofessional driver Name of driver Akbar Vehicle swift desire it is not a good part to have such driver worst experience with Uber Im uninstalling thank you for your worst service
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ID
#3043180 Review #3043180 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
New Reviewer

I need to update my phone number and my email address so I can log into my account

I signed up for a new account and Uber but my account on hold because they said that I have a duplicate account so I was trying to contact Uber to resolve that issue but I can not each them I do not know what should I do Help please

User's recommendation: Will see.

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ID
#3043093 Review #3043093 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charged 68.99

I was recently charged 68.99 for something for no reason and it was taken out of my account too without my permission. I sent a message a while ago and got no response. Please refund that money back into my account thank you. And also, i had a suspension too. I couldn't use uber until that 68.99 was paid off. Which I was not happy. Again please refund my money 68.99 back into my account please.
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ID
#3043083 Review #3043083 is a subjective opinion of poster.
Pros
  • Ride in an emergency
Cons
  • Refund takes to long
Loss
$69
Preferred solution
Full refund

Driver charged me $50 to return my phone

Driver charged me $50 to return my phone on top of a $28 tip. I need to report him to someone. Please give me a call. 360202****
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ID
#3042974 Review #3042974 is a subjective opinion of poster.
Location
Wheeling, Illinois

Billing issue

On 10/28/21 you charged my credit card $51.97 which my card rejected due to suspected fraud. This charge should have been accepted. Then today you tried to charge my card for 2 charges of $99.00 which we told our card to reject. Please submit a charge for the original correct amount of $51.97. I have informed my card company to accept this charge. I am very disappointed in your customer service. It would be so much simpler to have talked to someone regarding this issue.
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ID
#3042928 Review #3042928 is a subjective opinion of poster.
Location
Hawkins, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Over tipped

Uber - Over tipped
I was drunk an add another zero. I'm sorry for that. I didn't mean to add that zero. I was very drunk. The driver was great I think lol I do not remember what happened last night. But I'll give him $10

User's recommendation: I'm usually drunk when I need a ride during the night.

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ID
#3042914 Review #3042914 is a subjective opinion of poster.
Location
Grand Forks, North Dakota
Preferred solution
Price reduction
New Reviewer

No actual phone customer support

Uber and lyft need customer service number cause this email *** *** is not working!!!!!!!!nnnnnj
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ID
#3042865 Review #3042865 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I will like to offer my service to drive again

I find it really sad that uber gonna take what à few customer said before convoting the driver for a meeting like how you gonne believe a party when you dint have a talk to the other one ? I was an excellent driver with my 4.85 stars only that and the cystomers reviews I had on my acoount thats why I will like to speak with a superviser by phone not a uber support personal that aint gonna change anything
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ID
#3042827 Review #3042827 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

Just can’t open the app again

Uber - Just can’t open the app again
I cant open the app to to finish my application I think something goes wrong just needs a little help to get done.
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ID
#3042786 Review #3042786 is a subjective opinion of poster.
Location
Salisbury, Maryland
Preferred solution
Help me get back to the app

Complain on local uber agent

No response till now . There are no one try to contact me just to know the complain . Your Egyptian agent, is giving and still a bad reflection for the brand .

User's recommendation: You must make your agent response to clients complains , and make him provided a contact channels.

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ID
#3042655 Review #3042655 is a subjective opinion of poster.
Location
Cairo, Cairo

Fraud on my card

Someone is using my debit card on there Uber account I need to have it removed no one has contacted me
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ID
#3042497 Review #3042497 is a subjective opinion of poster.
Location
Lake In The Hills, Illinois
New Reviewer

The number that I called says is not in service anymore

I will never come and then the number that they have on Google is not availableUber charges on my credit card and I don't have no membership with them so I would like them to stop
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ID
#3042491 Review #3042491 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$40
Preferred solution
Full refund
New Reviewer

I paid extra cash

I paid cash Rs 113 more to our trip which is more than double, kindly refund me as soon as possible.

User's recommendation: Bad service charge to much to customers.

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ID
#3042359 Review #3042359 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Driver misbehave

Driver first refuse booking after confirming location on pick up spot, he used slag language for me n my mother when asked why he confirmed or accept the trip.
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ID
#3042265 Review #3042265 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Let the company propose a solution
New Reviewer

About my passed payments from uber

5/11/2021approx 10:30 pm I ride yeshvantpur railway station to Sobha arena kanakpur road banglore. For payment I choose option by credit card. When I complete my ride I want to pay driver said payment I received but when I check Uber app payment was still pending.. So i want know I need to payment or my payment complet... Pls reply as soon as possible.. My contact no is 735956****.
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ID
#3041924 Review #3041924 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Preferred solution
About payment..