New Reviewer

Overcharged

Took Uber from UMD to Gaithersburg. No surge charge was listed. I tried to cancel 3x before the car came and it was denied. Typically its $38 and it was $90. I also waited 30 minutes with one other driver cancelling on me.

User's recommendation: Don’t count on pricing or ability to cancel.

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ID
#3045004 Review #3045004 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Overcharged

I got charged surge fare without it stating on app. Plus I tried to cancel and I couldnt 2x. No one answered at all
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ID
#3044971 Review #3044971 is a subjective opinion of poster.
Location
Gaithersburg, Maryland

LOST MY PHON UBER

30=10=2021 MORNIGH TAME ME MERA PHON CAB ME RAH GAYA TAA JO AAJ TAK NAHI MILA =999966**** SO PILECE MERA PHON DENE KA KAST KARE

User's recommendation: BED UBER CAB.

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ID
#3044535 Review #3044535 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
New Reviewer

I change my city I want to start work Buffalo ny

I try change but they change me New York City but Im not there work My new place to work Buffalo ny up sted
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ID
#3044092 Review #3044092 is a subjective opinion of poster.
Location
Buffalo, New York
New Reviewer

I got charged twice want a full refund

Uber - I got charged twice want a full refund
I have sent you guys multiple emails indicating that I have been charged twice $64.75 on my debit card ending in 1986 I want a full refund of the amount please you guys took the money off my card when I was even paying rent I am late because of the situation so can you please give me back the $64.75 on my card. On top of it when I tried to do the Uber help you guys tried to charge me one more time of $64.75 that means you guys tried to charge me three times you guys charged me twice already so can you please fix this and put back the money on my card the full amount please

User's recommendation: Please don't charge people more than once for an Uber.

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ID
#3044021 Review #3044021 is a subjective opinion of poster.
Location
Montreal, Quebec
Pros
  • Dependable
Cons
  • I need my money back
Loss
$65
Preferred solution
Full refund
New Reviewer

Wrong EMAIL ADDRESS

You guys have the wrong email for my account and no one is answering the phones to help sort this out. Keeps telling me account is no longer in service but when I go to sign in, it says this account exists already

User's recommendation: Not recommend.

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ID
#3043944 Review #3043944 is a subjective opinion of poster.
Preferred solution
An UBER account
New Reviewer

Charges

Yes they charge me 115 for a 88$ ride then charge me 27$ the man that came pick me up from Oakland was supposed to take me to Stockton He drove to Emeryville to charge his car thats way out the way the you charge me extra because of him going off map to do his business there is nobody to talk to to get my money back.
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ID
#3043758 Review #3043758 is a subjective opinion of poster.
Location
Stockton, California
Loss
$150
Preferred solution
Full refund
New Reviewer

Money taken and food not delivered

Placed an order wit sweet spot delivery and cake supplies around 5pm. They took our money and never delivered the food. Now the store is closed

User's recommendation: Do not order from this place.

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ID
#3043712 Review #3043712 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Payments

Wha greek is review and surcharges about? Please call me at 747388****. Susan Patel. Please call and let me fix the bill to zero if there is something unpaid Susan patel
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ID
#3043709 Review #3043709 is a subjective opinion of poster.
Location
Downey, California
Pros
  • I dont care
Cons
  • Nonexistent follow up
Loss
$40
Preferred solution
Full refund

Uber pass

I am being charged for Uber pass I am not using I would like to unenroll from the program and no longer be a part of it
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ID
#3043554 Review #3043554 is a subjective opinion of poster.
Location
Hampton, Virginia

I have been over charged

I don't like that Uber charges up front fees for the trip plus and additional fee that matches the dame amount for the trip. Uber should only charge 1 fee and that is the total amount for the trip. My bank account shouldn't show several payment withdrawal for only one simple up front cost of the trip. I hate it and I will always continued to look at my bank account activities after my Uber trip so to avoid these type of charges.
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ID
#3043530 Review #3043530 is a subjective opinion of poster.
Location
North York, Ontario
New Reviewer

My Uber Driver was speeding and Driving reckless

My driver was driving reckless and at a high speed he would not allow me to add a stop it when I did add a stop he took my money and never took me to the location I added

User's recommendation: Don’t use Uber.

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ID
#3043486 Review #3043486 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$15
Preferred solution
Immediate termination
New Reviewer

Account info

When I added money to my account it called it Uber cash. What needs to be done so that I can use that money for my car rides????? No matter where I went on line I was never able to reach a real person.

User's recommendation: Find out how to talk to a live customer service agent.

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ID
#3043468 Review #3043468 is a subjective opinion of poster.
Cons
  • No live customer service
Preferred solution
I need someone to explain Uber cash to me

I paid the cash it's showing not paid

I paid money ....but it was showing as due payment after paying to uber... This is making a big headache every time. I lost money through this so many times..

User's recommendation: Don't use uber as it's showing extra payment due after paying.

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ID
#3043279 Review #3043279 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Preferred solution
Full refund

Got charged and never got picked up

I NEED MY REFUND ASAP! We got fooled into thinking that our ride was coming to pick us up but instead they just charged my account and never showed. I need that money deposited into my account immediately.
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ID
#3043209 Review #3043209 is a subjective opinion of poster.
Location
San Francisco, California