Unclaimed
Uber
Reviews and Complaints
7.8M
CLAIMED LOSSES
19.8K
TOTAL REVIEWS
810K
PAGE VIEWS
81
ISSUES RESOLVED
Uber Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLost item
I am *** pissed with Uber and am going to the news station and social media if I dont get a *** call back! It has been three weeks! I just want to know if I left something in the car! I have contacted the driver and Uber and have got no response!
ID
Location
Tampa, Florida
Preferred solution
A *** call back!
New Reviewer
My card is being used fraudulent
Someone is using my Card information for Uber eats and Uber transportation petition I am going to file a lawsuit because I don't have either account and you guys cannot be contacted to follow up order to find out who is in lawfully using your credit card Processing system
ID
Location
Stafford, Virginia
New Reviewer
Voucher not working
Help with vouchers¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ID
Location
Englewood, Colorado
I was charged for a ride that I didn't take.
My card was declined trying to get a ride. So I let my girlfriend call one for me. I rode in the Uber she called for me. But I got changed for the one the declined on my card first.
ID
Location
Carrollton, Texas
New Reviewer
I was charged 22 43
I have been charged for my service on 10-8-2021, and now I was debited again with $22.43 I paid $10.95 for my trip, I asked the Uber driver to take me back home and I sent another $10 via cash app for my returning fee because my card was unable to process the payment !
ID
Location
Lancaster, Pennsylvania
Pros
- Need to talk to an actual person
Loss
$2243
Preferred solution
Full refund
New Reviewer
Id me due balance hai q
Mere id me due balance Kisliyeh hai booking khatam hone ke baad amount pay kar diya tha hum ne ok thik karo
ID
Location
Kolkata, West Bengal
Preferred solution
Amount pay kardiya tha due Kisliyeh show karra hai
New Reviewer
No one to talk to
Having hard time talking to some one to explain the issue that Im having with my Uber card that I purchased
ID
Location
Greenwood Village, Colorado
Loss
$30
Preferred solution
Full refund
New Reviewer
Lost my phone in uber
I took uber this morning and dropped the phone from my poket. I tried calling my phone many times but nobody pick up my phone. But the phone is still ringing.
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Uber number is only for drivers,1
Uber has charged my acct 3 times that add up to over $100. This person was of no help since the number is only for drivers. They absolutely have no phone number to call for customer issues and I'm not even a customer but some how my acct was charged. I've never even ridden in an Uber. I have order food through Uber eats but in my acct that says Uber eats. This is absolutely ridiculous and unacceptable that Uber does not have a customer service phone number to call and to speak with a real human being.font ever use them
ID
Location
Fenton, Missouri
Preferred solution
Full refund
New Reviewer
Because i use ya service and it charge 21.73 +8.85 to take to one place which was 1937 daly ave
My complaint is that ya are over charging me and ya phone number is not working can ya check the issue
ID
Location
Fort Lauderdale, Florida
Preferred solution
Price reduction
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SupporterThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: Falsely charged cancellation fee
Update by user Dec 10, 2021
Company fixed the issue and I have been provided with full refund. After navigating through customer support obstacles p, I was able to dispute the cancellation fee. and was given full refund..
Original review posted by user Dec 10, 2021
Requested Uber from Fort Myers Airport at approximately 11:10a. Was instructed to meet driver in beige Camry at exit 6. Looked and waited he never showed up. I kept waiting noticed the trip was cancelled on the app. I requested again for a ride immediately. The driver came within minutes to door 6. I never moved position from my first request. The first driver never came to exit 6. I should not be charged a cancellation fee. User's recommendation: Beware of cancellation for driver errors.
Resolved
ID
Location
Naples, Florida
New Reviewer
Fraudulent activity
Someone hacked my account and locked me out of my profile. I have no way to contact Uber because I cannot log in to my account. I am forced to cancel all my credit cards right before the holidays. This has been a horrible experience
ID
Loss
$350
Preferred solution
Let the company propose a solution
New Reviewer
I was ripped off
I was going to obgyn appointment with my wife the second I got in the car I smelled marijuana Uber driver was wearing sunglasses as soon as she took them off her eyes were bloodshot so she was driving an Under the influence of marijuana I reported to Uber about the complaint and then I was charged $80 for a cleaning fee she jumped a whole bunch of chips on the floor saying that we did it you cant eat at the obgyn so basically somehow she found out I reported her and did that
ID
Location
Twinsburg, Ohio
Pros
- Easy to use app
Cons
- Charged for their mistake
Loss
$80
Preferred solution
Full refund
New Reviewer
Driver canceled and I was charged
Driver never showed up and Uber sent a new driver but I had an appointment and was gonna be late so I canceled the new driver but was charged a $25 cancel fee. That should never happen if I had an scheduled ride in the first place.
User's recommendation: Call support instead of questions on app.
ID
Location
Wellington, Florida
Loss
$25
Preferred solution
Full refund
New Reviewer
Charge
I was charged for a ride that the driver cancelled. I waited and the exact spot and nothing. I had to call another uber
ID
Location
Belleville, Illinois
Loss
$39
Preferred solution
Full refund
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