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Verified Reviewer
New Reviewer

Driver refused ride after he got to me

Driver refused my fare and called me a moron in writing. Drivers name wad John Carlo I think. Please check the text exchange this morning. I am disabled and have cancer. Driver was one minute and canceled the call and texted I was a Moron!
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ID
#3165892 Review #3165892 is a subjective opinion of poster.
Location
Stamford, Connecticut
Preferred solution
Apology
New Reviewer

Tip error

Disabled tip 3.00 and charged 30.00 tried to fix and charged another 3.00 fee. Xxxxxxszzzzzzzzzzxxxxxxxxxxxxxxxx.
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ID
#3165853 Review #3165853 is a subjective opinion of poster.
Location
Dallas, Texas
Cons
  • Horrible customer service
Loss
$33
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to make account changes

I have a USA Uber account. I have now relocated to the UK but would like to use Uber for two weeks while Im back in other USA. I cannot change the credit card information on line.
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ID
#3165590 Review #3165590 is a subjective opinion of poster.
Location
Bakersfield, California
Pros
  • Clean cars
Preferred solution
Let the company propose a solution
New Reviewer

I order i didnt make

Me and my daughter didn't order that day I asked her she left a message with you guys and we both closed the uber apps and I never approved the joint membership I'm not ever going to make purchases in the future I'm very upset about my money taken out of my account it...
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ID
#3165542 Review #3165542 is a subjective opinion of poster.
Location
Matane, Quebec
New Reviewer

Unwanted charges

Been getting charged $24 for 3 months and I did not sign up for it. I want my money refunded immediaty
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ID
#3165496 Review #3165496 is a subjective opinion of poster.
Pros
  • I dont care
Loss
$75
Preferred solution
Full refund
New Reviewer

Need to opt out and stop monthly payment from my account

It read that we could opt out of the plan at any time however there is no place we can find on the app to opt out and stop the monthly recurring fee. Please call me.
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ID
#3165315 Review #3165315 is a subjective opinion of poster.
Location
Grenada, Mississippi
Preferred solution
To stop and opt out
New Reviewer

New driver

Sending documents but need more information about what exact documents to send because i am driving for someone else vehicle
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ID
#3165187 Review #3165187 is a subjective opinion of poster.
Location
New Windsor, New York
Preferred solution
Full refund
New Reviewer

You charge me one trip for four fares

I had a fair today for $34.47 and you charge me three times today out of four fairest you gonna charge me three times the other fare was $36.17 the next one $34.50 the next one $6.25 I only have one for today and that was the first fair $34.47 I like you to contact me back as soon as you get this message 305-401-**** thank you

User's recommendation: I no longer going to use Uber again you’re trying to take my money for me.

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ID
#3165101 Review #3165101 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$7691
Preferred solution
Full refund
New Reviewer

Why am I being overcharged and double charge

I have a lot of charges pending on my MasterCard and I only took a ride to the airport and then a ride from the airport to my home
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ID
#3164957 Review #3164957 is a subjective opinion of poster.
Loss
$135
Preferred solution
Full refund

Needed a ride to lawyer

I filled out the paperwork and it said there was err two or three times and could never get into portal

User's recommendation: Give way to correct.

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ID
#3164944 Review #3164944 is a subjective opinion of poster.
Location
Denver, Colorado
New Reviewer

Unrecognized charge on my bank account

This is the 3er time that charmed 24.99 per month .that I don't autocracies. I'm traid to contact every month but is imposible.I need cancel my account whit you be
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ID
#3164923 Review #3164923 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$75
Preferred solution
Full refund
New Reviewer

Inappropriate Driver’s behavior

He was driving extremely very and overly fast and aggressive He was extremely RUDE driving recklessly He did say one single word to me and he never looked at me once the entire time I was scared I will be reporting this situation to an agency Rlowe

User's recommendation: Beware.

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ID
#3164730 Review #3164730 is a subjective opinion of poster.
Location
North Bergen, New Jersey
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

wonder how Uber accepts a driver who is immoral and very bad behaviour???

Hello, I wonder how Uber accepts a driver who is immoral and very bad behaviour??? Unfortunately I was harassed in the street by one of the Uber’s drivers and he was immoral by all human standards!The car number was: {{Redacted}} Tom London, UK
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ID
#3169263 Review #3169263 is a subjective opinion of poster.

No contact

Hello, I didn't receive any respond or any contact regarding my request. And we looking to be a partner, So I would like to someone to contact me in order to check and discuss the details. Best regards

User's recommendation: to have a direct contact by email or by phone.

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ID
#3164341 Review #3164341 is a subjective opinion of poster.
Location
Warsaw, Mazovia
New Reviewer

700859****

Uber - 700859****
My paytm postpaid automatically deduct 305 rupess please back my 305 rupess Driver name ramjay rabi das Postpaid transaction id 2iStEnD6lxVvUAi0ugna6ia0
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ID
#3164238 Review #3164238 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Preferred solution
Full refund