Unclaimed
Uber
Reviews and Complaints
7.8M
CLAIMED LOSSES
19.8K
TOTAL REVIEWS
810K
PAGE VIEWS
81
ISSUES RESOLVED
Uber Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDriver refused ride after he got to me
Driver refused my fare and called me a moron in writing. Drivers name wad John Carlo I think. Please check the text exchange this morning. I am disabled and have cancer. Driver was one minute and canceled the call and texted I was a Moron!
ID
Location
Stamford, Connecticut
Preferred solution
Apology
New Reviewer
Tip error
Disabled tip 3.00 and charged 30.00 tried to fix and charged another 3.00 fee. Xxxxxxszzzzzzzzzzxxxxxxxxxxxxxxxx.
ID
Location
Dallas, Texas
Cons
- Horrible customer service
Loss
$33
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnable to make account changes
I have a USA Uber account. I have now relocated to the UK but would like to use Uber for two weeks while Im back in other USA. I cannot change the credit card information on line.
ID
Location
Bakersfield, California
Pros
- Clean cars
Preferred solution
Let the company propose a solution
New Reviewer
I order i didnt make
Me and my daughter didn't order that day I asked her she left a message with you guys and we both closed the uber apps and I never approved the joint membership I'm not ever going to make purchases in the future I'm very upset about my money taken out of my account it...
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ID
Location
Matane, Quebec
New Reviewer
Unwanted charges
Been getting charged $24 for 3 months and I did not sign up for it. I want my money refunded immediaty
ID
Pros
- I dont care
Loss
$75
Preferred solution
Full refund
New Reviewer
Need to opt out and stop monthly payment from my account
It read that we could opt out of the plan at any time however there is no place we can find on the app to opt out and stop the monthly recurring fee. Please call me.
ID
Location
Grenada, Mississippi
Preferred solution
To stop and opt out
New Reviewer
New driver
Sending documents but need more information about what exact documents to send because i am driving for someone else vehicle
ID
Location
New Windsor, New York
Preferred solution
Full refund
New Reviewer
You charge me one trip for four fares
I had a fair today for $34.47 and you charge me three times today out of four fairest you gonna charge me three times the other fare was $36.17 the next one $34.50 the next one $6.25 I only have one for today and that was the first fair $34.47 I like you to contact me back as soon as you get this message 305-401-**** thank you
User's recommendation: I no longer going to use Uber again you’re trying to take my money for me.
ID
Location
Miami, Florida
Loss
$7691
Preferred solution
Full refund
New Reviewer
Why am I being overcharged and double charge
I have a lot of charges pending on my MasterCard and I only took a ride to the airport and then a ride from the airport to my home
ID
Loss
$135
Preferred solution
Full refund
Needed a ride to lawyer
I filled out the paperwork and it said there was err two or three times and could never get into portal
User's recommendation: Give way to correct.
ID
Location
Denver, Colorado
New Reviewer
Unrecognized charge on my bank account
This is the 3er time that charmed 24.99 per month .that I don't autocracies. I'm traid to contact every month but is imposible.I need cancel my account whit you be
ID
Location
Miami, Florida
Loss
$75
Preferred solution
Full refund
New Reviewer
Inappropriate Driver’s behavior
He was driving extremely very and overly fast and aggressive He was extremely RUDE driving recklessly He did say one single word to me and he never looked at me once the entire time I was scared I will be reporting this situation to an agency Rlowe
User's recommendation: Beware.
ID
Location
North Bergen, New Jersey
Loss
$30
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewerwonder how Uber accepts a driver who is immoral and very bad behaviour???
Hello, I wonder how Uber accepts a driver who is immoral and very bad behaviour??? Unfortunately I was harassed in the street by one of the Uber’s drivers and he was immoral by all human standards!The car number was: {{Redacted}} Tom London, UK
ID
No contact
Hello, I didn't receive any respond or any contact regarding my request. And we looking to be a partner, So I would like to someone to contact me in order to check and discuss the details. Best regards
User's recommendation: to have a direct contact by email or by phone.
ID
Location
Warsaw, Mazovia
New Reviewer
700859****
My paytm postpaid automatically deduct 305 rupess please back my 305 rupess Driver name ramjay rabi das Postpaid transaction id 2iStEnD6lxVvUAi0ugna6ia0
ID
Location
Kolkata, West Bengal
Preferred solution
Full refund
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