Uber
Reviews and Complaints
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Verified ReviewerOvercharged
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI left my purse in car
User's recommendation: Give a number to call that are not for drivers but customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver didn't even show up
Preferred solution: Full refund
User's recommendation: Show up don't take money till they do
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Documents uploaded
Company fixed the issue and I have been provided with apology. Im in the process of filing a civil suite and upload it on as many platforms.
- Being dedicated in what im doing take pride a
- Being successful and stive for improvement
- Always looking to achieve the hardiest part
- Motivated to achieve a 5star
Preferred solution: Deliver product or service ordered
User's recommendation: Be on time Courteous to customers dress appropriate
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaI put the wrong address
User's recommendation: I put the wrong address
I’ve had a $25 dollar Uber gift card that I’m unable to use.
- Reasonable prices
- Unable to get in touch with anybody about money issue
Preferred solution: Just make it where I can use my gift card.
User's recommendation: Give Uber a chance to resolve the matter. The rates are much cheaper than Lyft.
I have paid the fare, but still showing unpaid
Preferred solution: Price reduction
Over pay
Trouble loging in
Preferred solution: Missed a day of work.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint and over charged
My driver charged me Rs 1517 but when I booked the ride it was showing Rs.600 something. My ride was from T2 Delhi Airport to sector 31 Gurgaon.
His car details are- HR73AA6539 and driver name is showing as Vishnu Singh in Uber app but the payment was taken by someone who's UPI ID is Paytmqr1389zpskfs@***m. I made the payment but then the driver told me he didn't receive it and asking for more money in cash, when I refuse to do so he started arguing with me and threatened me..he is not leaving my society and saying he will not leave until he get the payment. I showed him the screenshot of the payment several times and told him that the amount of Rs1517 was deducted from my account but he is not listening. When I saw the app my ride was not even started then I told the driver that my ride was not started yet how can you charge me this much ..
then he told me that sometimes the app didn't work you can call customer care.
Now I am seeing my ride it was showing that the ride was cancelled by the driver at 11:48 pm which means he cancelled the cab without my permission and drove me to my destination. He has done a fraud with me.
Preferred solution: Full refund
User's recommendation: Never book Uber in future
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Miami, FloridaCoffee was completely spilled and soaked the food couldn’t be eaten
User's recommendation: Dunkin yes. The delivery person no
Pending uber credit
Left my phone in drivers car
Preferred solution: Full refund
Driver is using my car without permission
Need help
Mindless protocol trumps having a brain and resolving the customer's problem. Some problems don't fit in to your stupid one size fits all mindless protocols.
And how is it that my phone number can suddenly be no good when it was yesterday and my debit card can certainly be no good when it was yesterday and there's no explanation there's no resolution and when I'm stranded early in the morning and it's cold I'm told that that they're you're going to send me a ride to resolve the problem and you lied to me it never happened. Next two or three times I call I'm simply told that there's nothing they can do. We can't even identify what the problem is it's just you know like the app says there's a problem something's wrong. Yes there's something very wrong that is me thinking that I could use your stupid company.
Never again.
Never ever ever again will I use Uber. You will *** me over and leave me stranded in the cold without a without a thought.
- Customer service
Preferred solution: I'm not out to get anything. When I needed the resolution it was not there. There's no way to change that.
User's recommendation: Plan to not need a ride from people like uber. It will work better if we plan that way in advance.
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