Uber
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy do your driver accept rides then cancel when they are near
- Usually easy to find a ride
- Cancel you ride after they except it
Preferred solution: Own your ride, once you except it. No excuses. No exceptions. Hold your drivers accountable.
User's recommendation: Once you except a ride, stop canceling, giving your customers false hope. You made me late for work, for the last time.
I don't get calls
Preferred solution: A solution to get calls from uber driver
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHow do u go calling someone pissed I wasn't pissed until I got this weird email..I'm not pissed or like apaulled this is terrible I feeling more hurt because I'm trying to lose weight but to be called
Preferred solution: Nothing..do better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount locked, why????
Preferred solution: Deactivated uber account without proper explanation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund needed
We reserved an UberXL for pick up at 11:30 AM. We were told that the Uber driver would wait five minutes.
We were there at 11:15. At 11:30. We started receiving messages that the Uber driver was 10 minutes late. Then 15 minutes late.
Finally that he was running 27 minutes behind. To cancel that Uber driver and get an another Uber that was 4 minutes away they charged me $30 for canceling. We arent the ones who were late!! The driver was still over 9 miles away and 30 minutes late and wouldnt return a phone call or a text!!
We reserved the ride because we had somewhere we HAD to be by a certain time!!
If we waited for the reserved driver we would have been SUPER LATE!! The Uber driver was named Osnel dont use him!!
Preferred solution: Full refund
User's recommendation: Don’t use Osnel in Miami!! He sucks!!!
Someone used my card unauthorized
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUber Eats Wrong Orders
- None of these
Preferred solution: Full refund
User's recommendation: Double Check Your Order
Billing issue
My account is not working
User's recommendation: Need a help with my account with Uber
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greensboro, North CarolinaRate went sky high
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour driver lied and I want my money back
- None other than my complaint
Preferred solution: Full refund
User's recommendation: Pick up the customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYall charge me for a ride that i did get
- Unprofessional
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to leave additional tip but system won't let me. HUGE PROBLEM that there is NO customer service
- Drivers usually nice and competent
- 1 no customer service 2 terrible gps system
Preferred solution: I want to leave my driver an additional tip
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI gave him specific instructions and he didn't deliver
- Horrible customer service and too much work to contact them
Preferred solution: Deliver product or service ordered
User's recommendation: Communicate more I guess
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Delray Beach, FloridaCancelled my reserved trip but charged me
User's recommendation: Not recommend
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I hope you returned the food for the refund.