New Reviewer

Extra charged

I am daily coming and going hinjuvadi to shivajinagar. One side trip charge always rs.240, but today charge 458.. Please check and do the needfull action.
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ID
#3223333 Review #3223333 is a subjective opinion of poster.
Location
Panampilly Nagar, Kerala
Loss
$6
New Reviewer

Fraudulent service

Watch out for some drivers (like in San Francisco) who dont show up at your storefront (but park across and down the street), drive away as you wave at them, then charge your account. And Uber doesnt have customer service agents to talk tooh, you fill out a computer review!

User's recommendation: Use Lyft.

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ID
#3223323 Review #3223323 is a subjective opinion of poster.
Location
Santa Clara, California
Pros
  • Convenient when there is a driver available
Cons
  • Fraudulent charges
Preferred solution
Full refund

Item left in car

Uber - Item left in car
My son took a Uber from 5592 horseshoe way, Fontana -Nathaniel Patterson . He left his high school letterman jacket in the car and when we tried to call the driver he said I dont speak English and hung up on us. Please help !! This item means a lot to my son and was expensive . He took the Uber from our home to Ontario airport . Thank you !! Kim salas
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ID
#3223262 Review #3223262 is a subjective opinion of poster.
Location
Fontana, California
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to know how it is a trip I did to San Francesco never requested and never asked for a ride there

Because I used Uber today now at my account they pull out money from a trip to San Francisco never did
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ID
#3223108 Review #3223108 is a subjective opinion of poster.
Location
Anaheim, California
Preferred solution
Full refund
New Reviewer

Charged tip when I pd driver cash

I was charged for Tip bot not requested I paid the driver cash tip!!!!!!!!!!!!!!!!!!!!abcdefghijklmnopqrstuvwxyz

User's recommendation: Do not use.

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ID
#3223042 Review #3223042 is a subjective opinion of poster.
Location
Mesquite, Texas
Loss
$4
Preferred solution
Full refund
New Reviewer

The driver is meeting me at my home address when I was actually at 22222 South Main Street, Carson

I was at Laundry 360 at 22222 South Main Street in Carson when I got my Uberwhile Waiting I noticed that the meeting spot is at my home address at 328 West 234th Place, Carson I was calling the driver but it says that has not been set up yetI cannot contact the driverI just cancelled the uber and I was charged around $11 which is actually not my fault.
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ID
#3222820 Review #3222820 is a subjective opinion of poster.
Location
Carson, California
Loss
$11
Preferred solution
Full refund

Problems with payment method!

I had to switch from Uber to Lyft simply because my payment method was doing alright in the beginning but then all of a sudden every time I would order a ride from Uber I kept getting a message that my payment method was invalid when in reality that was not the case...
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ID
#3222818 Review #3222818 is a subjective opinion of poster.
Location
Orlando, Florida
Pros
  • Fair price compared to a regular taxi cab
Cons
  • Make it difficult for you to make a payment

Cannot access account

Im trying to get in touch with Uber because I am trying to reset my password so I can access my account, but I never receive any emails with the link to do so. I have tried many times and checked spam folders. Please help! William Mittnacht
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ID
#3222731 Review #3222731 is a subjective opinion of poster.
Location
Staten Island, New York
New Reviewer

Charge

I M NOT N UBER USER YET I HAVE HUNDREDS OF DOLLARS IN CHARGES ???? FOOD RIDES CORNER STORE AND MORE NO HUMAN TO DISPUTE IT WITH
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ID
#3222725 Review #3222725 is a subjective opinion of poster.
Location
League City, Texas
Loss
$550
Preferred solution
Full refund
New Reviewer

I can't update my credit card information

no response...at this time cannot use uber app, unable to update app or add new credit cards for payment no phone numbers to call, no email to get support....how to fix
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ID
#3222674 Review #3222674 is a subjective opinion of poster.
Location
Lake Ozark, Missouri
New Reviewer

Ride did not come

I m waiting at pick up point but ride cancelled by driver and I got massage for cancellation charges. Why should I pay that.

User's recommendation: No never.

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ID
#3222633 Review #3222633 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Preferred solution
Full refund
New Reviewer

Refund cancel ride

Cancel trip and I didnt get my refund i called and no answer I need my money back into my account my name is shadane Richards
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ID
#3222353 Review #3222353 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$15
Preferred solution
Full refund
New Reviewer

Need to talk agent

Yesterday I was @da Daly City bart station waiting 4 da uber driver to.pick me up where that I order. Iam going 2 work.Iam wating n wating n he didn't make it . He came but he didn't find me I told him where I am exactly @ look like he don't follow directions n my co worker came pick me up I was late. .This is happen twice to me and da money is already deducted from my card .I used uber a lots n I liked it but this happened its make me mad so.I need 2 no what u need 2 do 2 help me.I still want to used da uber but u need to do something about it so it's won't happen anymore.I will appreciate that.
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ID
#3222164 Review #3222164 is a subjective opinion of poster.
Location
Carmichael, California

Lost item in uber

The number provided is not longer available for customers only for drivers. If you have any that works for customers please let me know
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ID
#3222146 Review #3222146 is a subjective opinion of poster.
Location
Guadalajara, Jalisco

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

They charged me more and and i used 2 Uber per day. There were some times when it refused because of the holiday but I just used 1 not more
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ID
#3222001 Review #3222001 is a subjective opinion of poster.
Location
Dallas, Texas
Pros
  • Necesito mi dinero de vuelta
Preferred solution
Full refund