New Reviewer

Angry

price gouging - It was after midnight and it was snowing out. The normal price for this ride about $12 but that night they charged me $69.93 with the note that higher demand means higher rates. Yes it does but we don't see the price of gasoline go up by a factor of 6X depending on the tie of day or whether there are more cars at the pumps. This is nothing short of highway robbbery and I think Uber sucks. What started out as a good idea and an alternative to taking an old cab has turned into a license to steal.

User's recommendation: get a cab.

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2 comments
#2112016

So, you walked or had your mom come pick you up right?

#2112015

So, you walked or had your mom come pick you up right?

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ID
#3224461 Review #3224461 is a subjective opinion of poster.
Location
Seattle, Washington
Loss
$54
Preferred solution
Price reduction
New Reviewer

Extra charge on my card

Two charges that is wrong on Dec 30 two charges from uber Canada for 47.92 and 41.61. At the same day I order from uber eat for 47.92 that I paid it.
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ID
#3224427 Review #3224427 is a subjective opinion of poster.
Location
Richmond Hill, Ontario
Loss
$90
Preferred solution
Full refund
New Reviewer

Accident my daughter is 18 yrs of age she took a Uber this morning and the driver was in a accident

Hello my daughter was in a accident in one of the Uber driver car this morning off of central ave Capitol Heights Md the problem we are having is rates are up high and she only had the money too get to work now she trying to get home is there anyway you can accommodate her from the stress she is all ready feeling over the accident this morning
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ID
#3224394 Review #3224394 is a subjective opinion of poster.
Location
Brooklyn, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account

I been drove for Uber but the system was closed my account beacause I Never had an experience. I didnt know the City but now am taxi driver for checker cub for 5 years. I have an experience and I know how to treat my customers please give me a chance Thanks you
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ID
#3224387 Review #3224387 is a subjective opinion of poster.
Location
Edmonton, Alberta

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Verified Reviewer
New Reviewer

Accidentally ordered Uber pass for 25.00

Accidentally ordered Uber pass for 25.00
I bought Uber pass accidentally for a big 25.00. As you see I really bought this. Please refund my 25.00 dollars.
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ID
#3224321 Review #3224321 is a subjective opinion of poster.
Pros
  • Too long
Cons
  • Hard to speak to a rep
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Being charge for ubers mistake

I just heard $50 taken out of my account this is the second incidence this just happened January 3 I did not use Uber something is wrong somebody use my information I want to get down to the bottom of this or Im gonna take them to court I cant get away over the phone when you study coming out of my account this is not right I cant even get a phone contact with anyone this is crazy Im gonna call my lawyer if I cant contact anyone
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ID
#3224170 Review #3224170 is a subjective opinion of poster.
Location
Providence, Rhode Island
Loss
$150
Preferred solution
Full refund
New Reviewer

Attach my bike

Attach my new bikel call me arjant now new id new I'm customer please help me arjant now please please
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ID
#3224137 Review #3224137 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Preferred solution
Full refund
New Reviewer

No help

This is the worst customer service situation Ive ever experienced. No help whatsoever. I have rides charged to me and I want to know why. Cant find my history for my account. The list goes on

User's recommendation: They’re criminals.

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ID
#3224112 Review #3224112 is a subjective opinion of poster.
Location
Seattle, Washington

Lost item

Problem solved Please remove me from contact list. Iwhen I did reach driver, my lost phone was recovered.
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ID
#3224044 Review #3224044 is a subjective opinion of poster.
Location
North Fort Myers, Florida

Double charged on tolls

I had to change the taxi in the middle of the road with my kids as it was not In good condition at all and a lot of mechanical issues... Even with every change of the gear it was not giving a pick up and was only giving bumps. Me having a major back issue, was very difficult. Also the main glass had a crack .After speaking to the support helpline she asked me to change the cab so I changed in the middle of the road with a lot of luggage and kids. I was charged 258 for this and also had to pay 1969 full amount after reaching my destination. Why should I pay twice for this inconvenience caused to the kids and myself.
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ID
#3223972 Review #3223972 is a subjective opinion of poster.
Location
Pune, Maharashtra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I paid both online and cash

I traveled yesterday 2nd January 2022 from LULU Hyper Market Vaklipuram Bangalore to Mediscope Hospital Bangalore at around 9.50 Pm I paid through Amazon Pay Rs. 230.00 deducted and driver also took 240.00 cash so I need to solve this issue pleas help me my Mobile Number is 895115**** and Email salim.ahmed67@***.com
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ID
#3223835 Review #3223835 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Loss
$240
Preferred solution
Full refund

Unauthorized charges

Your putting charges on my card you did this twice I'm calling my card company to block you this is wrong I've had surgery and have not left my house I have a care I'm really frustrated you would do this but it's ok because my card will be changed your just theives
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ID
#3223656 Review #3223656 is a subjective opinion of poster.
Location
Kansas City, Kansas
New Reviewer

Uber driver is taking too long

I have been observing from last week that the fare of the ride keeps changing once it is completed ,one of the main reason is they are choosing a long route n when I am asking I got a feedback ,it is what the map is showing , Today initially when I booked the price was 163 rs but once I completed the ride it got changed to 212 rs . There is difference of 49 rs in the final fare I want to know the reason behind it . How can there be such a huge difference .
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ID
#3223453 Review #3223453 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

Extra charge

Daily I am going same way today charge double. I ask him reason, but he don't know...He said check with customer care..
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ID
#3223361 Review #3223361 is a subjective opinion of poster.
Location
Panampilly Nagar, Kerala
New Reviewer

Extra charged

I am daily coming and going hinjuvadi to shivajinagar. One side trip charge always rs.240, but today charge 458.. Please check and do the needfull action.
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ID
#3223333 Review #3223333 is a subjective opinion of poster.
Location
Panampilly Nagar, Kerala
Loss
$6