Unclaimed
Uber
Reviews and Complaints
7.8M
CLAIMED LOSSES
19.8K
TOTAL REVIEWS
810K
PAGE VIEWS
81
ISSUES RESOLVED
Uber Reviews
Background check is OK
My name is Xavier Mccorkle I been driving for Uber for a year and 2 Month. I been waiting for 2 weeks for my background check. Please let me know when I can go back to drive for Uber. ( I need the money because I have 4 kids to take care for and plus Christmas is here) ( please someone let me know When I can drive for Uber) My phone number is 1(91*) ***-**** You can text me or call me Xavier Mccorkle. Thanks You
ID
Location
Woodbridge, Virginia
New Reviewer
Driver canceled on me.
Sent Uber to pickup a female, whos car broke down in a bad neighborhood. Driver sat across the street from her and called me, asking where she was going. He kept asking if she was going downtown. When he figured out she wasnt, he hung up on me and canceled the ride and I was charged a cancellation fee. Please let me know what you plan to do about this.
User's recommendation: Don’t use this driver.
ID
Location
Saint Louis, Missouri
New Reviewer
Can't login into account
My phone broke and I'm in the middle of delivery and I must switch to another but I can't my original phone number I have to use my ail
ID
Location
Newark, New Jersey
Charged wrongfully
I was charged for a ride I didnt take, I was charged more than the ride I was suppose to take, I had to cancel and I was charged wrongfully. I wanted my money back and I couldnt get a hold of anyone to help me.
ID
Location
Chula Vista, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBeing charged for a ride when they canceled it
My complaint is not with Uber eats but my complaint is with Uber. I had a ride set up for my birthday to go to restaurant and everything was all set up with Uber, however they took it upon themselves to cancel the drive without notifying me except for my text which I didn't realize they had done until it was too late. In addition to them canceling the ride they contacted me by email and said that I canceled the ride and that they were going to charge me like $6.99 for canceling the ride without notifying them. This is totally untrue as I did not cancel the ride and I would really like to have my money back on that and yes I am a pissed consumer !
User's recommendation: Don't use Uber for things that are important that you have to rely on for transportation.
ID
Loss
$7
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrouble logging on. Receiving incorrect codes
Original review updated by user Dec 19, 2021
Receiving incorrect codes to verify my account. Hassle. Phone charges become excessive not only costing me phone charges but the charges for the rides. Almost not worth it. Food delivery sometimes doubles the price (only once or twice). Drivers were courteous for the...
ID
Product
Uber Mobile Application
Pros
- Good clean rides
- Convenience of uber
- Safety
Cons
- Priceyy
- Dobled the price of the food
- Expensive
Loss
$400
Preferred solution
Full refund
New Reviewer
They took my money & didn't come get me
I ordered a ride an I paid an now I never got the ride when they said they was 6min down the road then it reset an said it was looking for a driver for me never got it
ID
Location
Mebane, North Carolina
Cons
- Hotline number never answer for an emergency
Loss
$45
Preferred solution
Full refund
New Reviewer
I was charged
So yesterday your Uber Driver was disrespectful I will tell him where I'm located and I was charged cancel fee when he canceled on me very disappointing because he couldn't find my area is that how your company works ?
ID
Location
El Monte, California
Cons
- Account gets locked
- Some driver is cheater
Preferred solution
Full refund
New Reviewer
My Uber app doesn't work at all
No n/a ??????????????????????????????????????????????????????????????????????????????????????????????
ID
Location
San Diego, California
Pros
- No customer service
Cons
- Changimg for ride not completed
New Reviewer
Balance extra has taken from me
My balance on my Uber cash was 19.78 now it's down to 18.85 what happened and I can never get anything resolved I brought a Uber gift card for 25.00 for my son and he still can't use the card nothing ever gets resolved
ID
Location
The Bronx, New York
Pros
- Some hard working kind drivers drive
Cons
- Not getting any help
Loss
$25
Preferred solution
Explanation
New Reviewer
Friend lost phone in car
Friend left phone in his Uber it is out of battery it was a white Kia coming to Heinz field we need to contact driver to see if he can get it to him
ID
Location
Pittsburgh, Pennsylvania
Cons
- Never used
Preferred solution
Have driver call us to see if we can arrange to get phone
New Reviewer
Lost phone
Driver kept my phone he answered my calll but wont return it my name is Juan Urieta 951258**** please help
ID
Location
Ciudad Nezahualcoyotl, Mexico
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy Driver went to the wrong address
I booked a trip to go back to 803 bay road from 402 ridge road, Greece. The driver went to 803 bay road and charged me for a ride home that I didn't take
ID
Location
Rochester, New York
Loss
$10
Preferred solution
Full refund
I cannot delete my Amex credit card on file
You cannot contact them direct with an issue which is flucking crap! They refused my Amex platinum card and had to use another credit card which was ridiculous.
User's recommendation: Get a Taxi not an Uber.
ID
Location
Fort Myers, Florida
Cons
- Rip off
New Reviewer
Driver has taken extra cash
Initially it was shown 20 rupees on your app and the driver has taken 34 rupee.your app is not trustworthy.
ID
Location
Delhi, National Capital Territory Of Delhi
Loss
$14
Preferred solution
Full refund
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