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Not able to contact by phone

1.0
I have been trying to become a driver but there is nobody to speak to so I would like for someone to please contact me back at their earliest convenience315-415-****
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#3581652 Review #3581652 is a subjective opinion of poster.
Location
East Syracuse, New York
Pros
  • No pros
Cons
  • No phone contact
Preferred solution
O

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Verified Reviewer New Reviewer

Pissed consumer

3.5
Uber - Pissed consumer
Update by user May 16, 2022

20 hours and not a single response

Original review posted by user May 16, 2022
Stuck without a ride in hot sun 100 degree heat tried to edit cards to no avail . Went to help line for days straight non stop not a single response. There is no help . Uber has no customer service period . Not a single response . Im disgusted with Uber . They are glad to make billions but you cant get any help no customer service by phone and 20 hours still waiting on the so called help app

User's recommendation: Drivers are great Uber service help is non existent.

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#3581445 Review #3581445 is a subjective opinion of poster.
Location
Los Barriles, Baja California Sur
Preferred solution
Some customer service

To complain of misbehave of uber dirver

1.0
On 8th May, 2022 we had booked a cab around 4:15 pm. The driver name Dilip bhai told that hw cannot enter inside the society as there were many bumpers on our society. I and my mother were carrying two heavy luggages. He could have entered inside the society as he was travelling with yellow Tata car. Is this the kind of misbehaviour which we expect? Horrible experience. Please call me regarding this as I want to make complain on phone.
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#3581290 Review #3581290 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat
Preferred solution
Do not take extra charge and please scold the driver

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Driver ditching me.

1.0
I came to Indore Airport from Delhi in Indigo flight 2168. I booked an Uber Cap for going to scheme 114, Vijay Nagar. The driver alloted told me to come out of Airport as he will have to pay parking charges. I did not venture in the scorching heat and reached my destination in Autorickshaw. Very unprofessional attitude. Anurag Srivastava
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#3581071 Review #3581071 is a subjective opinion of poster.
Location
Indore, Madhya Pradesh
New Reviewer

Why did you charge me $9.99 if I didn't even use UBER?????

Why did you charge me $9.99 if I didn't even use UBER?????
In Wednesday May 11 2022 $9.99 This day i m in home on class computer all day long. My name ia Elizabeth C Faria
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#3580951 Review #3580951 is a subjective opinion of poster.
Location
Delray Beach, Florida
Loss
$10
Preferred solution
Full refund

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Charged wrongly

1.0
I was stranded May 4th for a while attempted to use Uber to get a ride home but did not have enough money and now I was wrongly charged because they won't give me the partial payment back, furthermore Uber does not have a customer support number currently and service. I feel like I was robbed and will not use Uber Services again unless this gets resolved which Mission Point

User's recommendation: DO NOT USE THEM , if you can't pay in full.

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#3580934 Review #3580934 is a subjective opinion of poster.
Location
Irving, New York
Pros
  • Usually good service
Cons
  • No customer support contact information
Loss
$18
Preferred solution
Full refund

Un un telfono

Es un teléfono que se me cayó en un auto de Uber en mi último viaje por favor de devolvérmelo es muy importante para mí muchas gracias es mi preocupación tengo muchos contactos ahí en el celular, les estaré agradecidos si me lo devuelven

User's recommendation: es un celular.

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#3580914 Review #3580914 is a subjective opinion of poster.
Location
Sanford, Florida

Un un telfono

es un telefono que se me cayo en un auto de uber en mi ultomo viaje por favor de devolvermelo es muy importante patra mi muchas gracias es mi preocupasion tengo muchos contactos ahi en el celular, les estare agradecidos si me lo debuelven

User's recommendation: es un celular.

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#3580905 Review #3580905 is a subjective opinion of poster.
Location
Sanford, Florida
New Reviewer

Unauthorized charge100$

MY amx card has been receiving a monthly charge of $24.99 which they have issued credits I don't know what charge represents nor did I have ore=der or authorize such charges
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#3580790 Review #3580790 is a subjective opinion of poster.
Location
Rumson, New Jersey

My cards being used by someone else

My card is being charged as of yesterday for and Uber I did not authorize or take me trying to contact and get in touch with someone about this extremely hard when it shouldn't be I would greatly appreciate it if somebody get in contact with me area code 773 617 **** thank you have a good day
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#3580766 Review #3580766 is a subjective opinion of poster.
Location
Delaware, Ohio
New Reviewer

Cashing out problem

I tried to cash out it said it went through successful but it's not in my bank account and it usually goes right in
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#3580730 Review #3580730 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Driver did not speak same language

Your driver delivered my brother to wrong location. A train museum instead of train station in Santa Clarita ca. Causing him to miss train. Which in return costs me money to change a rental car price because he's late!!!

User's recommendation: Make sure they speak same language.

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#3580700 Review #3580700 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Cannot access account

1.0
Took me two days to find a customer service number for a Uber Finally get a hold of somebody anytime you gonna transfer me and then they freaking hang up on me
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#3580607 Review #3580607 is a subjective opinion of poster.
Location
Yorkville, New York

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Paid extra amount forcefully

1.0
Uber - Paid extra amount forcefully
I paid amount both online and offline. Driver asked me to pay offline. When the trip started I gave my top to cut automatically.
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#3580353 Review #3580353 is a subjective opinion of poster.
Location
Hyderabad, Telangana
New Reviewer

Payments

I already paid in cash to driver but still showing pending. M not able book another ride because payment pending
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#3580110 Review #3580110 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
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