New Reviewer

My Uber account is not allowing me to use my Uber cash

My Uber app is not allowing me to use my Uber cash without adding another payment method I don't have any other payment method why
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ID
#3230434 Review #3230434 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
I would like to use my Uber cash

Drivers rude and unprofessional- one driver asked me on a date

They are rude and unprofessional and times not helpful with things like groceries etc. One driver ask me if I was married and then on a date- ugh
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ID
#3230430 Review #3230430 is a subjective opinion of poster.
Location
Oak Park, Michigan
New Reviewer

No puedo completar la aplicación

Excelente compañía, pero no tengo la suerte de poder completar mi aplicación por eso es la razón de poder contactar un representante.

User's recommendation: Excelente compañía.

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ID
#3230223 Review #3230223 is a subjective opinion of poster.
Location
Paterson, New Jersey
Preferred solution
Contactar un representante

Trouble signing in or finding customer service

Left purse in drivers' car and notified Uber b4 Christmas left phone humber for driver and have not heard anything since. Would like purse, cell phone, wallet and various cards returned. ASAP!! Have heard Zero from driver or Uber and Uber has no customer service training!

User's recommendation: No customer concern.

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ID
#3230100 Review #3230100 is a subjective opinion of poster.
Location
New York, New York

Nwed to add a bew member with an Intl phone number

I need to talk with a human to set up a friend with Uber but he has an international number that doesnt recieve the SMS text while im the USA No one call us back 954812****

User's recommendation: Allow registration via email or whataspp.

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ID
#3230008 Review #3230008 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Deactivation

Hi my name is Tina my account was deactivated and I want to ask if I can have a second chance. I wasnt familiar with how Uber worked. But I have familiarized myself with safety policy
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ID
#3229702 Review #3229702 is a subjective opinion of poster.
Location
Stratford, Connecticut
New Reviewer

Complaining

Your driver did not show up at the scheduled time and he was late for halo an hour. He took another job when he was only 2 minutes away from me
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ID
#3229547 Review #3229547 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
Full refund
New Reviewer

Charge

I booked a ride with Uber on the 12/28/2021, my driver was stacie, I wanted to go home to get ready tor work. When I booked the app said my ride was 3 minutes away, then it kept delaying from 3 mins to 4 mins to 6 mins to 8 mins to 10 mins and I tried cancel because I didnt have that much time in my hands, I canceled it and they charged me $6.25 cents for the driver inconvenience, what about my INCONVENIENCE? I had to go to work just like the driver was. I decided to contact before I call my bank. So you guys telling that I have to pay for waisting my time and lying to me about the driver ETA. SMH.
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ID
#3229059 Review #3229059 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Tengo un cobro de Uber sin Aber utilizado el servicio

Solo quisiera hablar sobre ese cobro de Uber que No reconozco y queé está aPensilvaniareciendo en mi cuenta de banco
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ID
#3228661 Review #3228661 is a subjective opinion of poster.
Location
Stanton, California
Loss
$40
Preferred solution
Full refund

Haven’t heard back from anyone

I have a host of charges which werent authorized by me. Ive talked to representatives twice expressing my concerns. To date I havent heard from anyone. Now I have to call again and probably receive the run around again. Very dissatisfied with your customer service. Would b nice to hear from someone
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ID
#3228535 Review #3228535 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Very poor service.l always paid extra money no steps taken by uber

Very poor service.l always paid extra money no steps taken by uber
Why driver taken extra 40rs. My trip fare was333rs at booking time but driver forced to me pay 40rs extra for parking charges.after completing the ride amount shown 360.+40for parking.
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ID
#3228374 Review #3228374 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Preferred solution
Price reduction
New Reviewer

Cancelation

I can't/won't give me a choose to cancel my ride. I NEED to CANCEL. I no longer need the ride. So again I NEED TO CANCEL
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ID
#3228355 Review #3228355 is a subjective opinion of poster.
Location
Charlottesville, Virginia
Preferred solution
Full refund
New Reviewer

Regarding excess fare

Uber - Regarding excess fare
Uber - Regarding excess fare
Today I took Uber Cab ride from Chennai airport to CPWD QUATERS GPRA CAMPUS THIRUMANGLAM Chennai and fare shown 333rs.but after completing the ride amount shown 360rs.and driver said to pay 360+40(for parking charges)=400rs I told for 360 but then he shown me Uber Bill in his mobile.and forced to pay extra 40rs . then I paid 400rs. I were faced such type of problems two times.and customer not able to understand for payment because Uber send Bill after sometime completing the ride. Please give me back 40rs.and clerifie whether parking charges at airport given by customer or not

User's recommendation: Clarify about parking charges at airport pay by customer or not.

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ID
#3228319 Review #3228319 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I cant get the verification code

I think I put the wrong number in the system my actual number is 571-901-****. Every time I request a new code it won't come through to my phone so I'm thinking that I punched in the wrong number when I created the account
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ID
#3228201 Review #3228201 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Let the company propose a solution

Uber Driver has kept my mobile after droping

Dear sir I have booked the ride today in name of kishan Kumar Contact no. +91- 7973****75 Our mail ID is poddarkishan9@***.com While we are continually call to my no. that mobile kept in Uber car. That no. Is not receiving my call. And after some time they have switch off my mobile. We request you to please track the Uber drive which we have booked with my account no. 797352**** and contact to driver to return my mobiles In this my I have most important data. For further process, please free to contact us. +91- 9210****20 India Poddarbrothers@***.com
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ID
#3227943 Review #3227943 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Loss
$10000
Preferred solution
Full refund