Uber
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account is deactivated
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges on my account not authorized
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWallet Amount not credited my account
- None of these
Preferred solution: Full refund
User's recommendation: No cal support sufficient
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnpleasant situation
Preferred solution: Price reduction
User's recommendation: To help when they need it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fresno, CaliforniaAbsolutely the worst customer service ever!
Not deserving of the 1 I had to give.. I attempted to order a ride on superbowl Sunday.
The app kept glitching and quoted several different prices, one being $40.91 to go 2 miles. I decided to order Lyft..great experience and driver for $7.91. Got a call from the Uber driver stating he was waiting. I informed him I never completed the process of that order and was already home.
Next morning I have a $33 and a $9.99 charge! Just go ahead and try to get ahold of someone!!! What a joke!! Online help told me I would be getting an email addressing my concerns...again, what a joke!
I will file a complaint here, on BBB, and in court.. how dare you treat customers like this!
User's recommendation: Do NOT provide your credit card info!!! Horrible!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver charged extra
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUber took my money, I need a refund!
- Us dallars
- Us dallars
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund issue
I needed to show receipt
- I trust the rides
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges in my bank Acc
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy food is cold
- Delivered
- Food is cold
Preferred solution: Full refund
I have missed the phone in uber auto
Preferred solution: Full refund
323847****
User's recommendation: Send information where to where
Stolen bag
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlease cancel any existing promo or subscription on my debit card
Preferred solution: To be unsubscribed from UberEATS promo
User's recommendation: Remind me later please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI lef my keys on the car
Preferred solution: Apology
User's recommendation: Not at all
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I bet you heated it up and ate it anyway. No refund unless it is returned.