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Verified Reviewer
New Reviewer

Ii expect contact someone who can appreciate a damage from Uber cause in my car

A Uber Skateboard damage my car. Why you soo dificult to contact you business need have responsibility and immediately respond.
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ID
#3226497 Review #3226497 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$360
Preferred solution
Let the company propose a solution

I had a reserve schedule for 5:30 am for hospital. Driver was an hour late. And I was charged double the transport fee. Would appreciate a payment adjustment.

I had a medical Percedure scheduled, unable to use my car. Uber was over an hour late after I paid double for scheduling a ride. Would like a payment adjustment.
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ID
#3226301 Review #3226301 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Seriously rude driver

I told the gentleman exactly where I was. You can see the amount of time and how many texts we had and he did not follow directions. He told me that he was in the garage or somewhere like that but I dont know what garage because I dont know the area. He finally came...
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ID
#3226110 Review #3226110 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Complaint on driver

Yes Uber still has not contacted me ony items that the Uber driver has ran over and all they have done is taken a report over the phone about the incident
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ID
#3225943 Review #3225943 is a subjective opinion of poster.
Location
Lexington, Kentucky
Pros
  • It comes quickly
Cons
  • Customer support for any issue is very bad
Loss
$1200
Preferred solution
Full refund
New Reviewer

Cant go online

Uber - Cant go online
Cant go online i push go button but they asking cant go online and my background check is approved and also everything is approved but I cant sign i am very troubling this application
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ID
#3225873 Review #3225873 is a subjective opinion of poster.
Location
Toronto, Ontario
Pros
  • I just want to get in to my account
  • Come to get you quick
  • Problem with sign
Cons
  • Difficult trying to get in contact with customer service
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I need my Refund money

They told me that they sent me my refund in 3 to 4 days and I do not see it in my bank account reflected the amount is $ 19.79

User's recommendation: Ángel.

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ID
#3225781 Review #3225781 is a subjective opinion of poster.
Location
Key West, Florida
Loss
$20
Preferred solution
Apology
New Reviewer

Need to get my claim number for the accident

Robert Donald flint ran his red light by a lot and hit me totaling my car out. I have yet to hear anything and his all state agent said he had the app open so I would need to go through yall. My name is Marc Garza I was driving a 2011 Subaru Impreza
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ID
#3225720 Review #3225720 is a subjective opinion of poster.
Location
Austin, Texas
Loss
$7500
Preferred solution
Full refund
New Reviewer

Stolen money from my account

Uber - Stolen money from my account
Uber - Stolen money from my account
Uber - Stolen money from my account
Update by user Jan 03, 2022

Always waiting for a text message through the app and waiting for one of the employees to answer. Nothing has changed. Still have money stolen from them

Original review posted by user Jan 03, 2022
They lovingly decided to charge my card 4 separate times on the same day then use the card for the actual real ride that I took. Which was one trip. Not 5 just 1! Now I'm fighting with them to refund the money they decided to take from me. No customer service number to be found unless your a driver or a diamond user. I have only used Uber 1 time. Never again. Literally never again.
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ID
#3225719 Review #3225719 is a subjective opinion of poster.
Service
Uber Customer Care
Cons
  • Using credit card
Loss
$164
Preferred solution
Full refund

I've been charged for rides I didn't take

Ive been charged for more rides that appear on my bank statement than hat appears under the trips feature on my Uber app.

User's recommendation: Always check your statement to ensure you aren’t being charged for rides you didn’t take.

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ID
#3225584 Review #3225584 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Canceled trip

Scheduled a trip and it was canceled or driver never showed up. What happened to my scheduled trip? Why does it not show up? Why was I not notified?
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ID
#3225546 Review #3225546 is a subjective opinion of poster.
Location
Buffalo, New York
Preferred solution
Apology

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Verified Reviewer
New Reviewer

About my payment

Uber - About my payment
So last night I was going to Hamilton I was in kindergartener the Uber took 91 something and they didnt come So I need my money back

User's recommendation: Nothing.

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ID
#3225496 Review #3225496 is a subjective opinion of poster.
Location
Hamilton, Ontario
Loss
$91
Preferred solution
Deliver product or service ordered

My Uber ride never came 3 times on Christmas night12/25

Requesting a credit for those rides! Please confirm the rides have been credited! Thank you Catherine I waited each time please check your records! This was between 8-9 pm approximately Why did this happen?
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ID
#3225386 Review #3225386 is a subjective opinion of poster.
Location
Boston, Massachusetts

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Verified Reviewer
New Reviewer

Paid extra cash to parking

Uber - Paid extra cash to parking
Paid parking charge seperately . But still 75rs as a parking charge is billed. I want the parking fee refund. You can verify with your driver

User's recommendation: Check bill before paying.

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ID
#3225155 Review #3225155 is a subjective opinion of poster.
Location
Bhubaneswar, Odisha
Preferred solution
Price reduction
New Reviewer

Bad customer service

I have been trying to end my Uber discount fee of 24.99 that your charging my bank account. Please help

User's recommendation: Provide a legitimate way to cancel fees that you do not want.

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ID
#3225090 Review #3225090 is a subjective opinion of poster.
Location
Reseda, California
Pros
  • No support
Loss
$150
Preferred solution
Full refund

I was charged three times for one ride

I got a car at 5:00 am you charged me $ 19.15 my fight was charged so l called for a car he couldn't find me lgve him my number so he could call me. I was outside along time .he cut me off so l had to walk a mile. I'm very angry with this company

User's recommendation: Not good.

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ID
#3224985 Review #3224985 is a subjective opinion of poster.
Location
The Bronx, New York