Uber
Reviews and Complaints
Unable to connect and speak about my concern with a responsible customer relationship person
User's recommendation: Wast to recommend, I feel till I get my problem solved
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Verified Buyer | Noida, Uttar PradeshPayment issue
Bait and switch fare
- Morning trip was fairly priced
- In 15 minutes rate went up 3 x
Preferred solution: Price reduction
User's recommendation: Don’t use Uber. Not impressed with the bait and switch increase in fare of 350% in 15 minutes
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tampa, FloridaDouble charged
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have cheated by uber driver, so please
Dear Sir/ May I have booked a uber car on the date of 06/10/2023 from Barrackpore to Kolkata Station, car no was WB05 3264, Drive's name was Laltu Ghosh, my payment method was amazon Pay, after reaching of kolkata station 11.24 a.m. he demanded me to give cash, I have already informed him that due to automatic payment from Amazon pay I can not give him the said amount in cash but he forced me to give the said money from Google pay, I have several times requested him that the money will be idebited automatically to your account but he compelled me to give the said money from Google pay ie Rs.
400 extra.My mom was a serious patient so I have no enough time to handle the matter properly.
Every documents are ready to prove me that he cheated me double fare,
1) Receipt of Amazon Pay paid on uber India Rs.401.79
2)Receipt of Google Pay paid on Uber Driver (Laltu Ghosh) for uber trip of Rs.400. So please check the matter properly by which I may not be deprived from your end as well as please take a necessary step against the driver otherwise I have to go consumer forum for justice , so please
- Service is great and friendly
- No system for problem related queries with customer care executives directly
Preferred solution: Full refund
User's recommendation: Sorry
Rental car issue
- Terrible customer service poor communication
Preferred solution: Full refund
Unauthorized termination
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerThere's a Charge On My Card I Didn't Make
- Always on time
- Over charged for ride
Preferred solution: Full refund
Ride cancellation fee
Preferred solution: Full refund
User's recommendation: Stay away
Problem with Uber
I sent an envelope from762 Cedarvale drive innisfil to 414 Vesta drive. When I ordered the air Uber it said he would be there in one hour which is a normal time during rush hour.
The driver went somewhere else and I dont know where and showed up two hours later. Getting the package there in one hour was crucial. His child was in the car with him And for sure they stopped and went somewhere else over theres like a full refund for this delivery.
Also, when I ordered the delivery they priced it at $105 and I was charged $120. You can search my profile and say I have never Complains about charges if I dont get a full refund, I will get American Express to deal with this.
The best number to reach me on 416-587-****
I look forward to your reply and confirmation Im getting a full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was charge for a ride I did not take
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount locked and Uber no longer has a contact number
Preferred solution: Full refund
User's recommendation: Do not use Uber. Period. Theft.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUber One BIlling
I canceled Uber One in March. I wasn't using it enough.
They tried to charge me for it in April, but it was a pre-paid debit card so they couldn't get the money. I did chat with customer service and the person was rude and argumentative. Saying I didn't cancel within 48 hours. I said no, it was more like a month.
She assured me I wouldn't be charged again. 3 weeks later, they're still trying to take the money. 2 more chat sessions with customer service and nothing has been resolved.
They allegedly escalated the issue and their "best people" will be contacting me via email. The only email I got is one saying my payment method failed and they'll keep trying and if I don't update it they'll use other payment methods I may have used prior that they might still have access to.
- Everything especially their customer service
Preferred solution: I'd like them to stop trying to charge me after I already canceled
User's recommendation: Use Lyft Pink
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBooking fees, all I did was request an Uber to take me to Walmart.
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCustomer number
Preferred solution: Yess
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