Disputes charge

Why is it there no physical customer service interaction but everything is online and the selection are very limited
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ID
#3162104 Review #3162104 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Reclamo

Uber - Reclamo
yo esbrunAVezarse deperonteitanDo Alabamair Wgallina yo no él aprobado y él usalhArkansasaca sus servicios en este mesmetroento
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ID
#3161880 Review #3161880 is a subjective opinion of poster.
Location
San Antonio, Texas
Pros
  • Conductores amables y cultos
Loss
$95
Preferred solution
Full refund
New Reviewer

I was driving with Uber have a 5 star stellar driver with your company and was disconnected

I was disconnected without reason when I was a very good driver then I was disconnected without explanation then just with checkr and this was in 2018 still no explanation I loved the job I had no customer complaints in fact the customers themselves let me know they rated me a 5 star driver so I dont understand why I was deactivated but I like to be reactivated as team player thanks Uber for the opportunity to explain
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ID
#3161841 Review #3161841 is a subjective opinion of poster.
Location
Franklin, Ohio
Preferred solution
Another opportunity to continue driving for Uber
New Reviewer

Mi aplicacion me dice que mi # esta registrado

Necesito usar servicio de Uber no me permite en mi aplicacion..dice que mi # esta registrado ... lo he usado anteriormente sin ningun problema. Solo mecregistre para Uber East Pero nunca lo he usado para eso. norteecesito el servicio de carro.
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ID
#3161803 Review #3161803 is a subjective opinion of poster.
Location
Weehawken Township, New Jersey

File complaint

On 12/08,I was charged for two canceled rides. The drivers were sent to 11000 Roosevelt Blvd. They were both at two different spots of 11000. It's a shopping center, and if they had any common sense, they would have looked for her. Michelle was standing in front of the urgent care . But instead they didn't look and canceled the ride, and I was charged $6.66+$6.00 and another $6.00. I want that money put back ony card. Make this right or I'm switching to LYFT from now on.
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ID
#3161800 Review #3161800 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Cons
  • I can never get anyone on the phone

My Uber Driver Did Not Show Up Now Cancel the ride

My Uber Driver Did Not Show Up Now Cancel the ride
My Uber Driver Did Not Show Up Now Cancel the ride
My Uber Driver Did Not Show Up Now Cancel the ride
My Uber Driver Did Not Show Up Now Cancel the ride
My Uber driver did not show up nor cancel the ride. He even sent me a message saying cancel please I responded I was not canceling because it was going to charge me. I still got charged for the ride and this went on for about 30-40 minutes. His information is Emran Toyota Highlander DCN835 This was very unprofessional and caused delays in my work day!
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ID
#3161728 Review #3161728 is a subjective opinion of poster.
Location
Sevierville, Tennessee
New Reviewer

My last ride I was charged for Before I even took it then he dropped my son off at the Wrong location!

Uber - My last ride I was charged for Before I even took it then he dropped my son off at the Wrong location!
Uber - My last ride I was charged for Before I even took it then he dropped my son off at the Wrong location!
Wrong location! The driver was taking my son home to my house and my son was just playing around on his phone or whatever not paying attention and the guy dropped him off at the wrong location a couple miles away. My son had to walk home and my phone was dead at the time so it was very frustrating not knowing where he was but I was the one that punched in the location it was home on my screen which is my home address. First time it ever happened but not cool!

User's recommendation: Pay attention where your drivers taking you.

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ID
#3161694 Review #3161694 is a subjective opinion of poster.
Location
Wilmington, North Carolina
Pros
  • Usually good service
Loss
$18
Preferred solution
Full refund

Everything's okay now my issue was solved you guys are great thank you very much for being very good bosses

I'm having a hard time getting into my account you guys have not sent me a passcode so I can get into my account I can't use my regular phone I've already put my new phone number and and you still will not send me a code

User's recommendation: Everything is okay I can get my money thank you very much for being concerned and thank you very much for being good bosses you guys are awesome.

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ID
#3161639 Review #3161639 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer

Not help

Uber card cannot activate.it blocks my card. Too many steps to contact customer services take so long

User's recommendation: Not ready.

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ID
#3161591 Review #3161591 is a subjective opinion of poster.
Location
San Gabriel, California
Loss
$100
Preferred solution
Activate the gift card
New Reviewer

Cancel account

Cancel account. ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Cc ccccccccccccccccccccccccccccc
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ID
#3161353 Review #3161353 is a subjective opinion of poster.
Location
Dorr, Michigan
Preferred solution
Cancel account
New Reviewer

To find out more about owner operator

I have left my One Plus make mobile in Uber Cab, last four digit of the Maruti Wagon R was 2650. I was riding from Red Fort to D176, Sector 8, Dwarka, New Delhi between 5.30 and 7.30 Pm. The driver's name was Rajesh, living in Govt. Flat of Bara Hindu Rao Hospital. He didn't accept online payment, hence his mobile number couldn't be taken. Shall be grateful if I find my daughter's mobile phone.

User's recommendation: Be careful to your belongings before leaving the Cab.

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ID
#3161338 Review #3161338 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Deliver product or service ordered
New Reviewer

Multiple Charges

First request didnt show up. I think she picked up someone else On the way even though she accepted my request. Second request was taking too long. Third request arrived on time. Service completed
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ID
#3161270 Review #3161270 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Ubereats Customer Care
Cons
  • You need to refund my card is
  • Refund my credit card
Loss
$82
Preferred solution
Full refund
New Reviewer

Drivers trespassing on my private road

Individuals calling from residences on DaniaDrive and Doreen Court are being picked up at 9415 Old Palmer Road which is a private Road which I personally maintain. So this will stop or your drivers will run the risk of being ticketed .
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ID
#3161264 Review #3161264 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Communication to your drivers not to use Old Palmer Road in Fort Washington Maryland to pick up or drop off riders for Dania Drive and Doreen Court. If the problem continues and my road continues to erode will access a fee.
New Reviewer
Uber - Very unhappy paid never showed
Uber - Very unhappy paid never showed
Uber - Very unhappy paid never showed
I made it extra early to make sure I would be there at 10 she was supposed to be here by 10:31 and 10:35 and then it was saying she was .7 miles away and I had to be somewhere to get all my daughters Christmas presents for the Salvation Army and she just ruined it all...
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ID
#3161161 Review #3161161 is a subjective opinion of poster.
Location
Saint Clair Shores, Michigan
Cons
  • Have to many pot heads driving
  • False advertisement
  • Everything no customer support for non account riders
Loss
$350
Preferred solution
I’m unhappy because this is my daughter’s Christmas and I’m homeless money back 4the credit card then money to account as well think I should be compensated for all I lost cause she just took away every Christmas present
New Reviewer

Driver never showed up

Charged when the driver never showed up We waited outside for 15 min Said he was running late There is no way to communicate with the driver or anyone
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ID
#3161152 Review #3161152 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Full refund