Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
19.1K
TOTAL REVIEWS
770K
PAGE VIEWS
77
ISSUES RESOLVED
Uber Reviews
Not mad
I was upset that there's no number to speak with a person. My phone was left in the vehicle, however the driver was kind enough to return it the next evening when he realized it was there. Very happy with his service as well as driver who brought my son home.
ID
Location
Charlotte, North Carolina
My card was charged twice for one ride
So I ordered a ride on 12/17/2021 about 6:40am. I added a stop in between my final destination. The driver took me to that stop and then left me after only being there for 1 minute. My card was charged the original $18.99 for the ride and another $11 and something after he left me. I want my $18.99 returned to my card.
ID
Location
Bellevue, Washington
New Reviewer
Haven't able to log in to my account
I have a problem to log into my account, it told me the emails incorrect And also I tried to call Uber it doesn't let me
ID
Location
Tucson, Arizona
New Reviewer
He wasn’t able to come
My driver said he wasnt able to come he had a detour. They never showed up and I was already charged.
ID
Loss
$22
Preferred solution
Full refund
New Reviewer
Charges
Uber was late hour and fifteen minutes late to take me from Orlando health to Sanford airport yesterday. Nurse had to take off work to take so I wouldnt miss my flight. Then he charged me 33
User's recommendation: Mot dependable.
ID
Location
Little Rock, Arkansas
Loss
$33
Preferred solution
Full refund
New Reviewer
1099-MISC
*** YOUR GOD DAMN COMPANY!!!! -JOE *** BIDEN MUST BE THE PRESIDENT!!! -I HOPE THE BBB PUTS YOU *** OUT OF "BUSINESS?" -
ID
Location
Atlanta, Georgia
Loss
$666
Preferred solution
Apology
New Reviewer
Return my money
Stop to withdrawal $24.99 all the time through my account. Because I never signed anything with you.
ID
Location
Hyattsville, Maryland
Loss
$25
Preferred solution
Stop to withdrawal $24.99 through my account every time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnknown charge on my card
I have unknown charges on my account and I didn't approve of this. And don't use uber. Uber is a joke about getting help.
ID
Location
Evanston, Wyoming
Cons
- No contact
- Have your bank information and make it still from you
Loss
$50
Preferred solution
Full refund
My last trip amount was paid by cash.bt till now it shows payment is not paid.
There is no response from Uber.I cannot make any contact with customer care service. Also there was no call or mail from uber.I am a regular customer of Uber.I always paid perfectly & i always do good behavior with the drivers.bt why Uber doesn't take any action on this matter.
ID
Location
Kolkata, West Bengal
I have paid the cash on his demand for my last tour from mira road to andheri court but your company showing the amount as outstandingfrom
No double payment.. I have paid the last trip amount in cash to the driver on his demand but your company showing outstanding the same amount. Rectify the mistake.
User's recommendation: Avoid double payment.
ID
Location
Mumbai, Maharashtra
New Reviewer
For myself in fear of my life
Update by user Dec 17, 2021
Ita was on the uber driver fact
Update by user Dec 17, 2021
I don't understand how am I late for work how he don't know the address is the same address I put in every day it was all on the Uber driver facts
Update by user Dec 17, 2021
The same address I put in every day is the same address I gave him it was no reason for me not to go to work not sure be late or nothing is all on the Uber driver facts
Original review posted by user Dec 17, 2021
He was driving crazy falling asleep and made me late on purpose and it GPS it's the same address I go to everyday I screenshot everything User's recommendation: Free Uber ride to work for six months.
ID
Location
Redondo Beach, California
Service
Moving Help Moving Service
Pros
- Ride home
Cons
- No way to contact you and take your money without warning
- Fails to listen to concerns
Loss
$127
Preferred solution
Free Uber rides to work for 6 months
New Reviewer
Need a refund
Charging once later than charging twice is a bad idea. I need help asap. A refund so I can go back to my place.
ID
Location
Edmonton, Alberta
Pros
- Ride home
Cons
- No one to speak to by phone
Preferred solution
Full refund
To try and reset password. Every time I tried to pick up the OTP on my email it wasn’t there It
It was not there. After trying this several times I then called the consumer people, instead of getting a human being I got a robot. Who is absolutely useless. I had an Uber account and just changed my telephone for an upgrade, but Uber needs you details. I have everything except the password which I forgotten as Ive had the account for many many years. If you guys cannot help me and give me a number for the account so that I can make a new password I will just have to lose another car service. My telephone number is 203-554-**** and I would like to hear from somebody
User's recommendation: Use Lyft they seem to be more computer friendly.
ID
Location
Stamford, Connecticut
My account DeactivationMy deactivation notice
I dont understand why at one point I can drive for Uber and the next minute I cant , theres no customer service that I can speak with.
ID
Location
Newark, Delaware
New Reviewer
Waiting for Uber 10 hrs
Been online every twenty minutes for since 8 this morning still haven't picked me up..can't understand it's one road to where I have to it's special event tonight I was surprised
ID
Location
Tampa, Florida
Preferred solution
Picked up for a ride
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