Not mad

I was upset that there's no number to speak with a person. My phone was left in the vehicle, however the driver was kind enough to return it the next evening when he realized it was there. Very happy with his service as well as driver who brought my son home.
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ID
#3170118 Review #3170118 is a subjective opinion of poster.
Location
Charlotte, North Carolina

My card was charged twice for one ride

So I ordered a ride on 12/17/2021 about 6:40am. I added a stop in between my final destination. The driver took me to that stop and then left me after only being there for 1 minute. My card was charged the original $18.99 for the ride and another $11 and something after he left me. I want my $18.99 returned to my card.
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ID
#3169819 Review #3169819 is a subjective opinion of poster.
Location
Bellevue, Washington
New Reviewer

Haven't able to log in to my account

I have a problem to log into my account, it told me the emails incorrect And also I tried to call Uber it doesn't let me
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ID
#3169745 Review #3169745 is a subjective opinion of poster.
Location
Tucson, Arizona
New Reviewer

He wasn’t able to come

My driver said he wasnt able to come he had a detour. They never showed up and I was already charged.
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ID
#3169689 Review #3169689 is a subjective opinion of poster.
Loss
$22
Preferred solution
Full refund
New Reviewer

Charges

Uber was late hour and fifteen minutes late to take me from Orlando health to Sanford airport yesterday. Nurse had to take off work to take so I wouldnt miss my flight. Then he charged me 33

User's recommendation: Mot dependable.

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ID
#3169615 Review #3169615 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Loss
$33
Preferred solution
Full refund
New Reviewer

1099-MISC

*** YOUR GOD DAMN COMPANY!!!! -JOE *** BIDEN MUST BE THE PRESIDENT!!! -I HOPE THE BBB PUTS YOU *** OUT OF "BUSINESS?" -
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ID
#3169543 Review #3169543 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$666
Preferred solution
Apology
New Reviewer

Return my money

Stop to withdrawal $24.99 all the time through my account. Because I never signed anything with you.
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ID
#3168794 Review #3168794 is a subjective opinion of poster.
Location
Hyattsville, Maryland
Loss
$25
Preferred solution
Stop to withdrawal $24.99 through my account every time

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Verified Reviewer
New Reviewer

Unknown charge on my card

Uber - Unknown charge on my card
Uber - Unknown charge on my card
I have unknown charges on my account and I didn't approve of this. And don't use uber. Uber is a joke about getting help.
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ID
#3168524 Review #3168524 is a subjective opinion of poster.
Location
Evanston, Wyoming
Cons
  • No contact
  • Have your bank information and make it still from you
Loss
$50
Preferred solution
Full refund

My last trip amount was paid by cash.bt till now it shows payment is not paid.

There is no response from Uber.I cannot make any contact with customer care service. Also there was no call or mail from uber.I am a regular customer of Uber.I always paid perfectly & i always do good behavior with the drivers.bt why Uber doesn't take any action on this matter.
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ID
#3168140 Review #3168140 is a subjective opinion of poster.
Location
Kolkata, West Bengal

I have paid the cash on his demand for my last tour from mira road to andheri court but your company showing the amount as outstandingfrom

No double payment.. I have paid the last trip amount in cash to the driver on his demand but your company showing outstanding the same amount. Rectify the mistake.

User's recommendation: Avoid double payment.

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ID
#3167877 Review #3167877 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

For myself in fear of my life

Uber - For myself in fear of my life
Uber - For myself in fear of my life
Update by user Dec 17, 2021

Ita was on the uber driver fact

Update by user Dec 17, 2021

I don't understand how am I late for work how he don't know the address is the same address I put in every day it was all on the Uber driver facts

Update by user Dec 17, 2021

The same address I put in every day is the same address I gave him it was no reason for me not to go to work not sure be late or nothing is all on the Uber driver facts

Original review posted by user Dec 17, 2021
He was driving crazy falling asleep and made me late on purpose and it GPS it's the same address I go to everyday I screenshot everything

User's recommendation: Free Uber ride to work for six months.

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ID
#3167867 Review #3167867 is a subjective opinion of poster.
Location
Redondo Beach, California
Service
Moving Help Moving Service
Pros
  • Ride home
Cons
  • No way to contact you and take your money without warning
  • Fails to listen to concerns
Loss
$127
Preferred solution
Free Uber rides to work for 6 months
New Reviewer

Need a refund

Charging once later than charging twice is a bad idea. I need help asap. A refund so I can go back to my place.
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ID
#3167761 Review #3167761 is a subjective opinion of poster.
Location
Edmonton, Alberta
Pros
  • Ride home
Cons
  • No one to speak to by phone
Preferred solution
Full refund

To try and reset password. Every time I tried to pick up the OTP on my email it wasn’t there It

It was not there. After trying this several times I then called the consumer people, instead of getting a human being I got a robot. Who is absolutely useless. I had an Uber account and just changed my telephone for an upgrade, but Uber needs you details. I have everything except the password which I forgotten as Ive had the account for many many years. If you guys cannot help me and give me a number for the account so that I can make a new password I will just have to lose another car service. My telephone number is 203-554-**** and I would like to hear from somebody

User's recommendation: Use Lyft they seem to be more computer friendly.

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ID
#3167526 Review #3167526 is a subjective opinion of poster.
Location
Stamford, Connecticut

My account DeactivationMy deactivation notice

I dont understand why at one point I can drive for Uber and the next minute I cant , theres no customer service that I can speak with.
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ID
#3167435 Review #3167435 is a subjective opinion of poster.
Location
Newark, Delaware
New Reviewer

Waiting for Uber 10 hrs

Been online every twenty minutes for since 8 this morning still haven't picked me up..can't understand it's one road to where I have to it's special event tonight I was surprised
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ID
#3167430 Review #3167430 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Picked up for a ride