New Reviewer

Not solve my problem,,very bad service

Uber received double payments for a ride...customer care number is not valid...not resolving my issues
View full review
ID
#3175124 Review #3175124 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Loss
$173
Preferred solution
Full refund
New Reviewer

Extra payment charges

Extra payment charges by uber ride pls help I book my ride then there was showing amount Rs 246 after that it's showing Rs 927 so kindly resolve my issue as soon as possible
View full review
ID
#3175088 Review #3175088 is a subjective opinion of poster.
Location
Bhopal, Madhya Pradesh
Preferred solution
Price reduction
New Reviewer

Lost cell phone

Lost cell phone associates with cell number 617-519-****. Phone was left in Uber last used by that account
View full review
ID
#3175044 Review #3175044 is a subjective opinion of poster.
Preferred solution
Cell phone
New Reviewer

Problem with a driver

Update by user Dec 18, 2021

they never did anything and I'm basically gave up in getting my money back

Original review posted by user Dec 18, 2021
one of your drivers stole me 80 dollars, saying that I made a disaster in his freaking car with WATER, and you didn't do anything about it. No one spend 80 DOLLARS cleaning something caused by water. I got tired of contacting you. You have a horrible customer service. That thief of a driver never showed a receipt proving that he spend that amount of money cleaning that, and your horrible customer service never wanted to believe me or require that thief to show you that receipt. That's the reason why I'm not using your services as frequent as before, and telling everyone I know to do the same, because it seems that you guys don't ever care about your customer's money and decide just to take that ridiculous amount of money from their credit cards.

User's recommendation: not to use uber.

View full review
ID
#3174998 Review #3174998 is a subjective opinion of poster.
Service
Uber Vehicle Driver
Cons
  • Steal your money and the drivers are horrible
Loss
$80
Preferred solution
Full refund
New Reviewer

Complaint on driver

On last night around 9 .20 I booked a cab it's maruti suzuki swift, driver has asked me to where go, he cancle the trip, was waiting on road outside with two my small kid, this is the pethetuc service,, the caught in fever because of your service denied almost the were on road around 30 minutes, I want to take legal action against the cab driver as well as uber if I did not get any proper solution for the same. Rakesh Cluster manager 999999****

User's recommendation: Nothing.

View full review
ID
#3174969 Review #3174969 is a subjective opinion of poster.
Location
Noida, Uttar Pradesh
Cons
  • No contact over phone
Preferred solution
Let the company propose a solution
New Reviewer

Can I buy gift card in USA abd use it in canada

First, I bought $100 (USD) Uber gift card on the Amazon USA for my friend as a gift. She loaded those credits on her Uber app but couldn't use for any rides in Ottawa, Canada. Then, I bought another $35 (USD) Uber gift card on the Amazon Canada for her, but after she loaded those credits on the Uber app, she still couldn't use it for any Uber rides. Now, she has a total $135 (USD) credit on her Uber app, but she can't use it...(Seem like those credits are fake or no credit at all) I want to have a full refund, so I can send her cash to use for any Uber rides in the future.

User's recommendation: Keep calling Uber untill they help you to resolve any problems.

View full review
ID
#3174957 Review #3174957 is a subjective opinion of poster.
Location
Anaheim, California
Pros
  • Uber is a good service unless you have a issue
Loss
$135
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Im getting charged for trips im not doing

I'm being charged for rides I've never taken this has happened many,many times and I'm really getting sick and tired of this bs
View full review
ID
#3174833 Review #3174833 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Cons
  • Getting charged wrongfully
Loss
$300
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraud with ubereats

Person delivered food, said he was at my door, called, hung up when we picked up then refused to answer calls. He put food in front of a door that is not our number or adress, then marks it as delivered. I want a refund.
View full review
ID
#3174730 Review #3174730 is a subjective opinion of poster.
Location
Antwerp, Flanders
Loss
$34
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never heard anything

Update by user Jan 17, 2022

Cannot find a phone number or corporate number for Uber headquarters are in San Francisco never heard a word from them can’t get in touch with him any ideas obviously it’s a horrible company

Original review posted by user Dec 18, 2021
Checking account was used by someone in Dominican republic to ride Uber Theres no way to contact Uber no phone number nothing headquarters in San Francisco

User's recommendation: Delete Uber.

View full review
ID
#3174575 Review #3174575 is a subjective opinion of poster.
Location
Demorest, Georgia
Loss
$200
Preferred solution
Full refund
New Reviewer

My order was all wrong

Absolutely upset my order was messed, 51.00 I know I would have every order from there and I will not

User's recommendation: Don't do UberEATS.

View full review
ID
#3174495 Review #3174495 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Pros
  • I dont like that i cant contact customer service
Cons
  • No contact
  • Over charges
  • No way to contact anyone on phone
Loss
$51
Preferred solution
Full refund
New Reviewer

I want my money back

I ordered food but it was going to the wrong area so I canceled it but I did not get my money back I want my money back
View full review
ID
#3174477 Review #3174477 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Loss
$36

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost my phone and wallet in an Uber this

Lost wallet with cards house keys. Christmas gift money. Driver not answering his phone for 2 hours. Left several messages for him to contact me.
View full review
ID
#3174445 Review #3174445 is a subjective opinion of poster.
Location
Brampton, Ontario
Loss
$200
Preferred solution
My wallet back
New Reviewer

Ride schedule for time different from what I requested

I tried to schedule a ride for 4 AM but Uber changed it to 5 AM after I submitted. I need at 4 AM not 5 AM.
View full review
ID
#3174369 Review #3174369 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Preferred solution
Let the company propose a solution
New Reviewer

Ride scheduled for time different from what I entered in app

I entered 4 am in Uber app but when I submitted, uber scheduled the ride for 5 am. I canceled and tried again, but dam result again.
View full review
ID
#3174360 Review #3174360 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Preferred solution
Let the company propose a solution

Advanced reservation

if one makes an advanced reservation for a ride, Uber cash cannot be applied nor can an additional pickup stop be requested.

User's recommendation: Don't use advance reservation option.

View full review
ID
#3174234 Review #3174234 is a subjective opinion of poster.
Location
Albuquerque, New Mexico