Uber
Reviews and Complaints
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Verified Reviewer | Queens, New YorkTook my money with no ride
Over charge for ride
User's recommendation: Just keep emailing them they will resolve the problem
I have given the wrong address for a pick up tomorrow morning
Order was not complete. Missing items.
Resolved: Put money on Uber card but went to gift card I can't use
Company fixed the issue and I have been provided with full refund. I was refunded my money.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | League City, TexasTrip charge when driver my trip
Preferred solution: Full refund
User's recommendation: Absolutely would recommend Uber....very impressed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerUnknown charges on my account
They did nothing to fix it
User's recommendation: right now I wouldn't recommend
Trying to let you know Uber employee using car not registered under Uber
Preferred solution: Let the company propose a solution
Driver Incredibly Rude
- Prices are reasonable most of the time
Preferred solution: Let the company propose a solution
User's recommendation: This man does not need to driver for Uber with this kind of a temper
I can not log in to my Uber account or up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not been able to tip my driver
- Quick service
- Easy to request a ride
- Availability
- Spending days trying to find a way to contact customer service
Preferred solution: I would like to tip the driver
User's recommendation: Make sure customer service is easily available before using.
My issue is you do not have any service at 6 o’clock in the morning to take me to work
Need help getting started
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscrimination against handicap customer
I would like to see my story published and expect an apology.
- Bad customer service
Preferred solution: Apology
User's recommendation: Make sure you don't get discriminated because you are handicap. This America we shouldn't be discriminated cause of a disability.
Left galaxy s 9 in back seat this morning.
Preferred solution: Deliver product or service ordered
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If there are no drivers, there are no drivers. What do you want a "manager" to do, force someone to get up and drive?