New Reviewer

For driver complaint

Uber - For driver complaint
Uber - For driver complaint
Driver has come late and has not taken booking...asking us to give 1000rs for dropping from DTK global learning centre to RajeevGhandi airport Hyderabad. Please respond to this issue car number: is TS07UB6977 silver Mahendra verito Name: Utlapally Nagaraju
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ID
#3362568 Review #3362568 is a subjective opinion of poster.
Location
Hyderabad, Telangana
New Reviewer

Do not receive receipt after booking

The drivers didn't response us after booking our cabs. Both the drivers called us to ask us the place where we want to go and denied for the same

User's recommendation: Improve your service.

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ID
#3362012 Review #3362012 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund
New Reviewer

Sir jee humko booking kar naa m dikkat aa rha hai 88.68 ka badla hum 90 rupees driver ko cash pamant kar de fear ku jab booking kar ta hai tab pamant ka lia ku aata hai plz Uber travel m dikkat aata h

M ek parcel m cash pamant kar diya driber ko fear aap pamant remandier ku kar rha hai jab ve khi book kar ta hai pamant ka lia aata hai jab ke hum cash pamant 90 rupees driver ko kar diya hai
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ID
#3361867 Review #3361867 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Loss
$90
Preferred solution
Booking m pamant ouccin ko hataya

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Verified Reviewer
New Reviewer

The uber driver did not deliver our food order

we had a $72.82 order from wataburger and the delivery driver from uber only picked up a few of the drinks from our order and left all of the food and the rest of the drinks at wataburger, delivered a few drinks and drove off. their phone number is unreachable and wataburger has no way to contact them. the uber driver was name Hailey and the phone number i had for her is 469436****
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ID
#3361827 Review #3361827 is a subjective opinion of poster.
Location
Ennis, Texas
Loss
$73
Preferred solution
Full refund
New Reviewer

Charge unwanted fee and need refund

Don not use No, I have not received anytype of contact from Uber!!!! I recently used UberEATS and all my food that received was ice cold, melted ices coffee and uneatable and when I asked for my $31 to be returned, your Uber company went silent and have never attempted to please me!!!!! At this point, I will never spend my hard earned money on anytype of Uber companies business!!!!!

User's recommendation: Never use Uber eats, if u want hot, delicious food!!!!

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ID
#3361499 Review #3361499 is a subjective opinion of poster.
Location
New Port Richey, Florida
Pros
  • Fast service
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

CANCEL TODAY, REBOOK GOR WED.

I CANT CANCEL TODAY'S RESERVATION AND REBOOK.APP NOT WORKING. Today's pickup is 615 pm. I need to rebook for February 24th but clock on app only allows a Pm Time. It won't let me switch to A.M. FLIGHT IS 830 AM! I AM FRANTIC

User's recommendation: dont use UBER.THEIR APP IS TERRIBLE. AIRLINE CANCELED TODAY'S FLIGHT. APP ISNT LETTING ME CANCEL NOR IS IT WORKING TO REBOOK FOR MORNIG ONLY TOMORROW AFTERNOON.I HAVE TO TYPE 100 CHARACTERS BEFORE UBER APP WILL LET ME PUT THROUGH THE PROBLEM. I'VE BEEN TRYING SINCE 230 PM FEBRUARY 23RD. TODAY'S PICKUP IS 615 PM!

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ID
#3361257 Review #3361257 is a subjective opinion of poster.
Location
Naples, Florida
Preferred solution
CANCEL AND REBOOK

Billing issue

Poor service. I can't get a answer and can't call. What is the phone number to call yall. What if I don't pay what is due

User's recommendation: Use lyft.

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ID
#3360997 Review #3360997 is a subjective opinion of poster.
Location
Spring, Texas
New Reviewer

Would like refund for my last trip I took to Hy-Vee. My driver's name was Javier. He was rude, argumentative and didn't follow directions. He overcharged me too.

My answer is the same as above.My other drivers have been wonderful, and I would ride Uber again.now

User's recommendation: Don't ride with rude, impatient driver's like Javier.

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ID
#3360988 Review #3360988 is a subjective opinion of poster.
Pros
  • Great idea and service when it works
  • Cheaper than a taxi
  • Accessible in cities
Cons
  • Do not over charge longtime customers
  • Got that extra charge
  • Not transparent with fees need better communication for drivers
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need to cancel account and I do not have a uber pass subscription

Listed above. I do not have a Uber pass account yet I am being charged monthly. This needs to be cancelled.
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ID
#3360974 Review #3360974 is a subjective opinion of poster.
Location
Olathe, Kansas
Preferred solution
Cancel monthly subscription.
New Reviewer

Want refund for this trip

I expected a refund on my last trip home from Hy-Vee with driver Javier's . Thank you, Deanna R King

User's recommendation: Don't use this driver, I cannot find the receipt but Uber has it in my history of trips. It was my last trip.

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ID
#3360748 Review #3360748 is a subjective opinion of poster.
Pros
  • Conviencence
  • Prompt response
Cons
  • Over charging
  • Uber should not be able to charge extra fees without approval

Can't access my account can't get codes to access my account

I havent heard anything from anyone I still cant get codes I dont get the emails to get the links to reset my password Im headed to Denver next month I need to have my Uber app and obviously no one at Uber gives a *** pathetic customer service actually zero customer service if anybody really wants to help me my phone number is 309-251-****

User's recommendation: Absolutely not.

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ID
#3360742 Review #3360742 is a subjective opinion of poster.
Location
Canton, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund money

Original review updated by user Feb 23, 2022
There is total amount $35.00 refund money charge back. Last Friday was canceled by ride and there guy is too much time and i am canceled by ride As soon as possible.let me know Thanks
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ID
#3360703 Review #3360703 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Come quick
Cons
  • Bad workflow design
Loss
$35
Preferred solution
Full refund
New Reviewer

Cant get into my driver account

Can't get in my uber driver app. Need help got a new phone and don't remember my password. Uber please help me out

User's recommendation: Do loose your password.

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ID
#3360645 Review #3360645 is a subjective opinion of poster.
Location
El Dorado Springs, Missouri
Pros
  • L9ve working for uber
  • Quick
Preferred solution
Access to my uber driver app
New Reviewer

Extra charge

Your driver has taken extra charge from us We want to talk to the company we have been cheated plz contact us 723396****
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ID
#3360558 Review #3360558 is a subjective opinion of poster.
Location
Lucknow, Uttar Pradesh
Preferred solution
Full refund
New Reviewer

Driver cancelled

The driver told me to cancel, then charged me. I had to call for another uber. I got charged twice, once for the cancellation. And once for a ride because the 1st. driver was too lazy to come pick me up.
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ID
#3360505 Review #3360505 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Apology