Gideon B Jdj

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Verified Buyer

Been charge but the driver didn’t show up on the pick up places I tried to call but only automated and I can even send the message to the driver

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Uber - Been charge but the driver didn’t show up on the pick up places I tried to call but only...
Uber - Been charge but the driver didn’t show up on the pick up places I tried to call... - Image 2
Been charged but the driver didnt show up on the pick up places I tried to call but only automated and I can even send the message to the driver
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Loss:
$6
Pros:
  • Pick up point the app glitches
Cons:
  • App glitches pick up point a problem

Preferred solution: Full refund

Mirabella Uot
map-marker The Bronx, New York

Uber is in a ride with the wrong person

Uber driver picked up the wrong person and never answered their phone. Im with kids and need to have the driver cancel in a timely manner in order to get another ride. After 18 mins another ride is automatically requested without my consent. Theres no direct line to talk to anyone and now it can become a safety issue. This is not the way to ensure riders safety!
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Annie W Kor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund needed

Driver went to wrong location and then canceled...but I was still charged. Driver didn't even waite. Texted driver and was told coming out but still canceled.
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Loss:
$18

Preferred solution: Full refund

Anonymous
map-marker Baltimore, Maryland

Horrible experience

I was just in one of your Uber is the mans name was Charles a red GMC Terran. Tag number 339.

32. HT. He started the ride off wrong like he was afraid that I was about to do something from him when he was picking me up from my job that Ive been at for 24 years. He started off by saying hes never been in that part of Laurel and asked me who I was like three different times when I told him who I was.

We were driving 95 north he almost ran into the back of three different cars. He stopped in the middle of 95 because he didnt understand how to read his GPS which cars have to go around us. He didnt use a signal to get back into the traffic when we got into Baltimore he was saying Ive never been in this area, so Im not familiar with it when he started into Baltimore he just started stop and look at the bed buildings in the middle of traffic, and look at the people like he never saw a Black people before. Then he asked me again so were going to Baltimore.

I said yes were going to Baltimore. Thats where I live it. As we approached certain parts of Baltimore, he started saying oh, this area looks different than other areas. This area looks nice here.

He asked me if he should turn where I did not live and I said no I said no you should go straight. I was telling him how to go with the direction of where I live because he wasnt reading the GPS and I was trying to take him all way around where I did not live. As we approach the matter are you he started acting like he was scared and I was gonna do something to him. I was really offended.

The ride made me very uncomfortable and nervous. I didnt know what he was gonna do while I was in his vehicle, if someone walked pass his car or near his car that was black.

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Anonymous
map-marker Denver, Colorado

My I count was block

I have tried to join Uber Eat and when I create my account it tells me that it was puesieron un reclamo que la de las delas cuenta no fui yo que las abri
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User's recommendation: Becarful with the hackers.

Anonymous
map-marker Buffalo, New York

Account deactivate

Good evening Uber team. I used to do Uber, and I made a mistake because I was a new driver/Uber user and my account was deactivated, so Im just humbly requesting you guys to activate my account again so I could do Uber. Im sorry about the mistake I made, Hope you guys help me to get back to the road. Thank you so much
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Emillio Wgb
map-marker Varnell, Georgia

Phone died no charger

My name is Johnetta Hess I have an Uber coming to pick me up at the Gaido and my phone died my phone number is 509-209-****. Can you call me on this number please so I can communicate for pick up.
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Channelle Gbo

Bad experience

Will not let me ride without ID I've been doing it for 3 months. I put a lot of money in this account. I don't know why I'm being questioned now for a date. I provided enough information on who I am. I put a 100 hours on the account. I wonder why won't let me drive or request a ride without using state ID.
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Loss:
$100
Pros:
  • Cheap rides
Cons:
  • Wont let me get rides

Preferred solution: The account to work

User's recommendation: Always have I do with you

Anonymous
map-marker Council Bluffs, Iowa

For not dropping off my food

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This driver said nope iam keeping ur food called one time for 2 mins never called back i was on the phone with doctors for my wife he got his money ya'll got urs and me still no food
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Katalaya Rkg

I can’t get a hold of anyone your customer support is *** your website won’t take my payment. There’s no way for me to get a hold of your company. This app sucks donky ***

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This *** sucks stipperdick I wouldnt recommend this app to my worst enemy so if you can do anything else, but use this app, I would recommend it!!!
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Preferred solution: A better customer service

User's recommendation: Anything but this app

Anonymous
map-marker Fresno, California

Uber left my sons and they are stranded now and have no way to get home and they are an hour away.

An uber driver picked up my son's and drove them 5 hours away just to leave them and they uave been stuck in Los Angeles California for 4 days.
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Anonymous
map-marker Bradenton, Florida

Someone is using my debit card

Never got to talk to anyone. Id like to know whos using my debit card. Call me at 941-224-**** Thank you Robin Wadeck I do not have an Uber account therefore I cant get on the app or whatever!!!
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Anonymous
map-marker Hamilton, Ontario

Charges on my credit card

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I did not knowingly sign up to pay a monthly fee to Uber, which started in April of this year and has continued monthly. And I am having trouble contacting anyone at Uber to cancel and receive a refund.
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Anonymous
map-marker Doylestown, Pennsylvania

To correct background check

It seems after many calls to you and Uber that there is nothing that Uber can do and I have been told there is nothing you can do to correct the mistake that you made!! Hey what 20 years more driving at 50,000 plus a year?? I guess I will have to find another way to make money that money back!! After 8 years with them and your wrong report ends that, but Im sure checker has the money to replace the half million I will be looking for
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Anonymous
map-marker Brampton, Ontario

Cannot pay in another currency

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I am trying to contact someone live who can help me resolve an Uber charge in another country that I am not able to pay. I can not use Uber service until I pay. There is no option off how I can pay.
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