Uber
Reviews and Complaints
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Verified BuyerBeen charge but the driver didn’t show up on the pick up places I tried to call but only automated and I can even send the message to the driver
- Pick up point the app glitches
- App glitches pick up point a problem
Preferred solution: Full refund
Uber is in a ride with the wrong person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund needed
Preferred solution: Full refund
Horrible experience
I was just in one of your Uber is the mans name was Charles a red GMC Terran. Tag number 339.
32. HT. He started the ride off wrong like he was afraid that I was about to do something from him when he was picking me up from my job that Ive been at for 24 years. He started off by saying hes never been in that part of Laurel and asked me who I was like three different times when I told him who I was.
We were driving 95 north he almost ran into the back of three different cars. He stopped in the middle of 95 because he didnt understand how to read his GPS which cars have to go around us. He didnt use a signal to get back into the traffic when we got into Baltimore he was saying Ive never been in this area, so Im not familiar with it when he started into Baltimore he just started stop and look at the bed buildings in the middle of traffic, and look at the people like he never saw a Black people before. Then he asked me again so were going to Baltimore.
I said yes were going to Baltimore. Thats where I live it. As we approached certain parts of Baltimore, he started saying oh, this area looks different than other areas. This area looks nice here.
He asked me if he should turn where I did not live and I said no I said no you should go straight. I was telling him how to go with the direction of where I live because he wasnt reading the GPS and I was trying to take him all way around where I did not live. As we approach the matter are you he started acting like he was scared and I was gonna do something to him. I was really offended.
The ride made me very uncomfortable and nervous. I didnt know what he was gonna do while I was in his vehicle, if someone walked pass his car or near his car that was black.
My I count was block
User's recommendation: Becarful with the hackers.
Account deactivate
Phone died no charger
Bad experience
- Cheap rides
- Wont let me get rides
Preferred solution: The account to work
User's recommendation: Always have I do with you
For not dropping off my food
I can’t get a hold of anyone your customer support is *** your website won’t take my payment. There’s no way for me to get a hold of your company. This app sucks donky ***
Preferred solution: A better customer service
User's recommendation: Anything but this app
Uber left my sons and they are stranded now and have no way to get home and they are an hour away.
Someone is using my debit card
Charges on my credit card
To correct background check
Cannot pay in another currency
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