Deborah P Eee

Cancellation

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I want you cancel UBER PASS. How can I get this done. You people are impossible to get on the phone.
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Loss:
$10

Preferred solution: Full refund

User's recommendation: This company is a rip off

Bassey U Nuw

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Verified Reviewer

I haa reservation for Uber to pick me up from my work address and take me home estimated ETA was something like eight minutes after 45 minutes nobody still showed up. Meanwhile my money has been taken

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And then you sent me a survey to rate my Uber experience as if you had already picked me up. So my question is what trip are you asking me to rate?

You had not picked me up, you sent me no alert your driver was at my pickup address.

I am in the parking lot waiting for alert looking around to see if your driver arrived at pick up point.

You charged my card.

Now you send me a severe response to rate my trip.

Is is this how UBER has been doing now?

I need my money put back into my account as quickly as possible $8.19.

You charged my card at about 9:15 PM Pacific standard time June 21, 2023, for $8.19.

Put my money back please. Oh Im going to blast this on every social media outlet to show show how crooked UBER has gotten.

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Loss:
$8

Preferred solution: Full refund

User's recommendation: Don’t take Uber they’re getting crooked

Anonymous
map-marker Denver, Colorado

Automatic withdrawal

I had never authorized Uber to take money out of my bank account bi monthly in the amount of $24.99. Please discontinue this.
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Anonymous
map-marker Chicago, Illinois

Lostphone

Hey lawanda this is Ben mrofka I left my phone in your car last night please return it you dropped it off in oak forest 501* ***th street. I will give some cash
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Farouk Z Ycx

Disputed charges

I charged for no service ordered. I reserved for September 02 0700 am to the airport. I receive a message today the driver waiting for me at 1130 am. I tried to contact him no answer. I find myself charged $5.38. This is outrages.
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Loss:
$5
Pros:
  • Charged for no order
Anonymous
map-marker Buford, Georgia

Cancelation charge

Charged $35 I used service and also charged, Please reverse the charge of $35 fees Thanks for your understanding
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Monica P Xoy
map-marker Las Cruces, New Mexico

Ripped off!! Need to contact Uber asap

Uber forgot to start gps, I paid Uber driver in cash Uber has not returned money to my card!! I would like Uber to respond asap
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User's recommendation: I would like my refund, I use Uber a lot

Anonymous
map-marker Tampa, Florida

Someone is using my debit card

I would like to know where and who used my card. Your custome service sucks takes you round and round and no one can answer my question cause they dont understand what Im asking.
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Anonymous
map-marker Thornhill, Ontario

I do not access to my account. So i asked help and i have been charged more than 66 dollars

I only asked how l can change my address and without talking to anyone you just wanted to have my account number and details of my account and changed me over 66 dollars which this is not fair. And still you did not correct my address. This is very unbelievable and cheap behavior. I try not to claim you.
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User's recommendation: Do not trust you

Anonymous
map-marker Austin, Texas

Get a ride to Tampa airport from Oldsmar

After 3 attempts to get an Uber ride to Tampa Airport ... I had approval for ride. Two minutes later I received notice...: We cannot this ride due to insufficient funds on this card." (For this $28 fare) *I have $5,000 in bank for this Debit card Then I tried contacting Help line but was unable to connect. I then contacted a cab.!
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Roger B Cws

Being charged for a ride I never toke on 7/27/23 and you have not refunded my money yet

Still have not gotten my refund for ride I did not take on 7/27/2023 was charged $16.13 would like my money refunded to me
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Loss:
$16

Preferred solution: Full refund

Dominique B Nfc

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Verified Reviewer

I need a refund

He left me. Didnt give me a time to get out the door where I live its to dark to stand outside I told him Im walking out the door and he pulled off. He has made me late for work
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Loss:
$7

Preferred solution: Full refund

Anonymous
map-marker Cupertino, California

Stolen money my uber driver almost crashed

He stole my money of the back seat and tried to pull off fast with my bags until I bet on the back of his car to get my bags. Back out his car.
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User's recommendation: Which out a for theft like him.

Anonymous
map-marker Minneapolis, Minnesota

Lostphone

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Driver did not call or anything after he was contacted about a phone left in his vehicle. Bad awful customer service. He would have gotten his 20dollars if he would have returned the phone that has all my information on it. He wasn't too friendly either. His name was David.
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Alfonso G Nja

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Verified Reviewer

Charges to my card

Trip #412135**** should not be charged to my account. I received this charge of $13 plus a fee in my debit card, and I never ordered an Uber. Please refund my $23 in total, which is the $13 charge, and the $10 bank fee. Also tell me the pick up location and drop off location, where the charges were for.
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Loss:
$23

Preferred solution: Full refund

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